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Kia Soul jerking problems

109 of the 5,608 owner complaints about the Kia Soul describe jerking or lurching, most of them for the 2015 model year.

owner complaints
109
worst model year
2015
typical repair cost reported
$6,000
typical mileage
76,000
Is there a fix? There is 1 recall for this area of the car. See below

By model year

What owners say

Filed Aug 6, 2026 · Engine, Transmission · TX

I purchased a used 2025 Kia Soul with approximately 12,930 miles on the odometer in July 2026. Prior to Friday, August 1, 2026, I had not experienced any warning lights, warning messages, drivability issues, or other symptoms. The vehicle appeared to operate normally. On August 1, 2026, as I pulled out of the parking lot, the car surged or lurched forward while pushing on the gas. I pulled over, and the engine RPM still would increase on its own while the vehicle was in park, and and while stopped with the brake pedal applied. On one occasion in traffic a week before, the vehicle stalled unexpectedly. At the time I thought I did something wrong and didn't initially think it was a defect. This has created a safety concern because the vehicle appears to accelerate or push forward without me doing anything. The condition raised concerns about maintaining control of the vehicle in traffic and while stopped behind other vehicles. The vehicle was inspected by a Kia dealership. I was informed that a technician performed a road test and was able to reproduce the concern I reported. The dealership initially identified contaminated A/C refrigerant and recommended evacuation and recharge of the A/C system. After further diagnosis, I was informed that the A/C compressor may have internal damage and may require replacement. The root cause of the unexpected revving, stalling, and lurching has not been conclusively determined. I have received conflicting information regarding whether the A/C system is responsible for the condition and whether the vehicle is safe to drive. The vehicle is available for inspection upon request. Kia Customer Care reviewed the situation and recommended that the vehicle be evaluated by a different Kia dealership for a second opinion. No police report or insurance investigation has been conducted regarding this issue. Someone advised me to file this report, saying that an AC compressor can't make a car engine lurch.

Filed Jun 23, 2026 · Transmission · 92,573 miles · TX

The contact owns a 2018 Kia Soul. The contact stated that while driving at 45 MPH, the vehicle stalled and jerked while accelerating and experienced severe jerking while decelerating. The failure had occurred on several occasions. On June 18, 2024, the vehicle failed to accelerate or shift properly. On January 15, 2025, the vehicle shuddered violently and nearly stalled. On April 14, 2026, the vehicle was jerking, and the transmission shifted gears improperly. The vehicle was taken to a dealer, and observed that the vehicle was consuming oil excessively. The dealer replaced the spark plugs and performed an induction cleaning and transmission valve service. The dealer was unable to duplicate the failure after a 36-mile test drive, after the service. From May 27 to May 29, 2026, the vehicle failed to start and was towed to the dealer again, where a new short-block engine assembly was installed. On June 2, 2026, a technician discovered that there was no oil in the engine, resulting in a critical crankshaft failure code. Despite the short block replacement and oil correction, the powertrain failures persisted, and the vehicle failed to exceed 50 MPH. The vehicle violently stalled and jerked while accelerating and decelerating, creating a safety hazard. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 92,573.

Filed May 8, 2026 · Electrical, Engine · GA

Weeks before the vehicle completely shut down, my car began stalling and shutting off in traffic without warning while driving. I was usually able to turn the vehicle off and restart it, and it would come back on temporarily. At red lights and stop signs, the vehicle would power down, stall, jerk forward, and then begin moving again when I pressed the accelerator. On 05/01/2026, while stopped at a red light on my way to get gas, I noticed the vehicle vibrating unusually. I made it to the gas station, filled up, and drove away. However, as I entered a heavily traveled highway, the vehicle began shaking uncontrollably and completely shut off in traffic. I was unable to restart the vehicle and had to have it towed, and later towed again to a Kia dealership/service center. The diagnostic codes identified were: * P0014:00 – Exhaust Camshaft Position Timing Over-Advanced/System Performance (Bank 1) * P0017:00 – Crankshaft Position/Camshaft Position Correlation (Bank 1 Sensor B – Exhaust) * P0303:00 – Cylinder 3 Misfire Detected I am extremely concerned because the vehicle is only about four years old, and I purchased it a little over a year ago. I have previously taken the vehicle to Kia for recalls, including recalls related to engine issues. Based on my research and the symptoms of my vehicle, I believe the recall involving the piston oil rings may be related to the camshaft and crankshaft issues now occurring. I am concerned this may represent an additional safety-related defect or recall issue that has not yet been fully recognized by Kia. I am submitting this complaint to bring awareness to this issue and request that a proper investigation be conducted before more drivers experience a dangerous failure in traffic. I would also like to request direct follow-up regarding my specific vehicle and this incident. Due to the seriousness of the failure and the safety risk of the vehicle shutting down in active traffic, I believe my vehicle should be reviewed as part o

Filed Mar 27, 2026 · Engine · VA

When I drive in alloys mode the system jerky and engine makes noise or hangs and I have to turn it off and on to start it back up to drive. When I drive without alloys on it thugs sporadically as if it is going to drive backward. Per the dealer the engine oil is slugs even thought it had oil change. But this vehicle is scary, I need it but scare of driving it.

Filed Mar 5, 2026 · Brakes, Electrical · 154,655 miles · FL

The contact owns a 2011 Kia Soul. The contact stated that while her husband was at a stop sign, the vehicle suddenly shut off. The vehicle was successfully jump-started; however, after driving approximately one mile, the vehicle began jerking and lost power again and was pushed to a residence. The contact referenced the federal safety agency ID Number: 23V652000 (SERVICE BRAKES, HYDRAULIC); as a possible cause for the failure; however, the VIN was not included in the recall. The dealer was not notified of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 154,655.

Filed Feb 26, 2026 · MI

This issue is a significant safety concern. The vehicle intermittently loses propulsion, causing a sudden forward lurch, and then abruptly regains power, pushing me back into the seat. This unexpected deceleration and surge can create a dangerous situation in traffic and may lead to an accident if it occurs while merging, crossing intersections, or driving at highway speeds. In addition, I am experiencing significant engine oil loss between regular oil changes. This week, just before my scheduled service, I found the engine to be approximately two quarts low. There were no warning lights indicating low oil or pressure. I only became aware of the issue after hearing noticeable engine ticking, at which point I immediately parked the vehicle and have not driven it since. I added two quarts of oil due to concern over potential engine damage caused by operating at a low oil level. I have contacted my dealership to report the oil loss and the engine noise, and I am currently waiting for a return call as I had to leave a message. This level of oil consumption is abnormal and concerning, especially combined with the lack of warning indicators. I believe this condition may pose a safety risk and could potentially lead to engine failure while driving. I have recorded video showing the amount of oil needed, the dipstick readings before and after adding oil, and the process of topping up the engine. I also have receipts for the oil I purchased. I can provide all documentation upon request. Based on my research, this appears to be a documented issue reported by multiple vehicle owners, and it is known to require corrective repair. I checked my VIN on the manufacturer’s recall website and confirmed that there are currently no open recalls associated with my vehicle. However, despite the absence of an official recall, the issues I am experiencing are safety‑related and require investigation and correction.

Filed Feb 7, 2026 · Transmission · GA

I paid almost 3,500 dollars and Kia kept my car two months and I’m still having transmission issues and now they are asking for service receipts. After I picked up my vehicle from the original transmission repair I was back in less than 7 days because transmission was roughly jumping in gear and shifting horribly with burning smell. The technician noticed the problem and immediately took my car to the back but they kept my car another 30 days saying that they did an update and now I’m stuck suffering with a struggling transmission. My mpg has drastically dropped on this vehicle to a 9.6 and that is not normal. I paid cash and Kia need to help me in any way. They are trying to wait until the 12,000 mile warranty runs out and leave me stuck and that’s not fair when I’ve been complaining since I picked up the car the second time but they won’t assist me now. My Vehicle experiences delayed transmission engagement, RPM increases without acceleration, hesitation, and loss of fuel economy. Dealer refuses diagnosis unless complete failure occurs. This creates unpredictable vehicle response and loss of power concerns. Transmission hard shifts and jerks violently during gear changes and acceleration, causing loss of smooth power delivery and unsafe vehicle behavior.

Filed Dec 20, 2025 · Engine, Fuel system · MS

I have a Kia Soul 2022 and I have been having a lot of different problems with my vehicle that are a serious safety hazard for my family and myself. I was trying to pass 18 wheeler truck one night and I saw white and black smoke coming out from the back of my Kia Soul. I was trying to pass a 18 wheeler on the Interstate and my car shut its self all the way off. I freaked out and lucky there was no one on the right side when this happened I veered off to the right of the interstate and checked everything but I could smell something was burning. I sat on side of interstate I waited about 45 minutes and tried to crank it and it cranked so I was able to get to our location and I had a mechanic look at it he said it was the pistons and burning my oil. I took it back to get the guy look at it where I got the oil changed and he had to put more oil and an oil filter in it again.. I then went back home several days later I took the car back out and it started smoking and jerking on the road. The smoking is getting worse now. I know Kia had a recall on the cars, but for some reason my VIN wasn’t included my car is doing the same as what the other ones are doing and to be honest I feel like all KIa Spul 2022 should be in recall this is very dangerous and I am still having to pay on ours and I am scared to drive it. There is a lot more to my story, but I don’t want to get banned. I just want my car to be included in the recall and all the others that are still having this problem. This is a dangerous defect and it should be fixed my car is my source of income and now have no clue what I will do when it catches on fire. Just today it smoked four times after going back to get more oil last night, because it was completely out of oil and I bought 2 quarts of oil just to get to the oil change place. Be careful and call corporate they should be under recall and corporate should be nicer to their customers and we shouldn’t have to pay for everything this recall is causing

Filed Nov 21, 2025 · Engine, Fuel system · FL

Car is suddenly stalling without warning during idling or slow acceleration. No check engine light initially appears. When the stall happens a check engine light comes on. When the car restarts there is not a check engine light. Car will sometimes mar a funny sound like a loud fan and jerking motion before acting “normal” but when idling at a light again will suddenly turn off. Car will start back up again, no warning lights, no check engine, etc. when doing a read of the computer there are no codes to determine any issues.

Filed Nov 18, 2025 · DC

The car lurches/judders upon startup and at low speeds. It has been serviced eight times for this issue by two authorized Kia dealers with no resolve.

Related recalls

Power train: automatic transmission: fluid/lubricant: pumpReported July 31, 2023 · 39,765 vehicles affected
What is wrong
Kia America, Inc. (Kia) is recalling certain 2023 Soul, Sportage, and 2023-2024 Seltos vehicles. The electronic controller for the Idle Stop & Go oil pump assembly may contain damaged electrical components that can cause the pump to overheat.
Risk
An electric oil pump assembly that overheats increases the risk of a vehicle fire.
Remedy
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect and replace the electric oil pump controller, as necessary, free of charge. Owner notification letters are expected to be mailed September 28, 2023. Owners may contact Kia customer service at 1‑800‑333‑4542. Kia's number for this recall is SC275.

Recall number 23V531000 · Recall details

Questions about the Kia Soul jerking

Which Kia Soul years have jerking or lurching problems?

The model years with the most reports are 2015 (20 complaints), 2014 (19 complaints) and 2012 (13 complaints).

How much does it cost to fix jerking or lurching on the Kia Soul?

Owners who mentioned a price put the repair at about $6,000 (median of 5 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.

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