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2017 Kia Soul airbags problems

16 complaints (6% of all complaints for this car). Typical mileage when it fails: 40,000. 11 crashes reported.

owner complaints
16
of this car's complaints
6%
typical mileage
40,000
crashes
11
recalls
1

Which part fails

Owners did not name a specific part.

At what mileage

Complaints by mileage at the time of the problem.

0k-25k
25k-50k
50k-75k
75k-100k
100k-125k
125k-150k
150k-175k
175k-200k
200k+

Kia Soul airbags problems in other years

2010201520202025

Specific symptoms reported on the 2017 Kia Soul airbags

Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.

No deployment 9

Related recalls

Air bagsReported January 25, 2022 · 410,619 vehicles affected
What is wrong
Kia Motors America (Kia) is recalling certain 2017-2019 Sedona, Soul, Soul EV, 2017-2018 Forte, and 2017 Forte Koup vehicles. The Air Bag Control Unit (ACU) cover may contact a memory chip on the printed circuit board and damage the electrical circuit. Circuit damage may result in deactivated air bags that will not deploy in a crash.
Risk
Air bags that do not deploy as intended can increase the risk of injury in a crash.
Remedy
Dealers will inspect the ACU, and either update the software or replace the unit, as necessary. Repairs will be performed free of charge. Owner notification letters were mailed March 21, 2022. Owners may contact Kia customer service at 1‑800‑333‑4542. Kia's number for this recall is SC226.

Recall number 22V031000 · Recall details

What 2017 Kia Soul owners say

Most recent owner complaints, unedited.

Filed Jul 22, 2025 · Airbags, Engine · 97,000 miles · WA

The contact owns a 2017 Kia Soul. The contact received notification of the federal safety agency Campaign Number: 22V031000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated the vehicle was consuming one quart of oil every 2-3 days. The oil warning light was illuminated with an abnormal clacking sound coming from the engine. The dealer was contacted and claimed that the vehicle was repaired. The contact sought confirmation from the manufacturer and was informed that the vehicle was not repaired. The vehicle was taken to a certified mechanic who diagnosed the vehicle with engine failure and stated that the spark plug was fractured and was not properly installed. The contact was informed that the engine was only running on 2 cylinders and was running at 1 PSI. The contact was also informed that there was fuel leaking from the exhaust pipe, causing failures with the fuel injectors. The manufacturer was not made aware of the failure. The failure mileage was approximately 97,000. Parts distribution disconnect.

Filed Jan 31, 2024 · Airbags, Engine · SC

Dear Officer, I'm writing to report the powertrain and engine issue on my Green Kia Soul 2017 with a 1.6L engine. The engine misfired when I was driving on Interstate 26 with my whole family (including my wife, mom, and 4-year-old daughter). The speed was down first with no signal and then the car started to shake strongly. It was extremely dangerous as it would very likely have made a collision from the back. I was so scared after that. I couldn't imagine the consequences if the car crashed due to a sudden engine misfire on the interstate. Thank Goodness, we are blessed as there was an exit that led us to get off the interstate. After towing the car to the dealer for a full inspection, I was told to pay at least $6,600 to buy a new engine to fix this issue without a warranty. I do need your help on the engine issue. More importantly, I hope no more similar safety events happening to other drivers and their families. I greatly appreciate your immediate attention and response. Thank you very much. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed May 26, 2023 · Airbags · OH

The contact owns a 2017 Kia Soul. The contact received notification of the federal safety agency Campaign Number: 22V031000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Filed Nov 8, 2022 · Airbags · 120,000 miles · TN · crash · 1 injury

The contact owned a 2017 Kia Soul. The contact stated that while in stop-and-go traffic, an 18-wheeler crashed into her vehicle and sent the vehicle into a guardrail. The air bags failed to deploy upon impact and the contact hit her head on the driver-side window. She was taken to the hospital where she was treated for a fractured skull and a concussion. The whereabouts of the other driver were unknown. A police report was filed which noted that the guardrail was damaged and in need of repair. The vehicle was towed to an independent tow yard and was deemed a total loss. After the accident, the contact received a recall notice for the federal safety agency Campaign Number: 22V031000(Air Bags) which she linked to the failure. The manufacturer had yet to be notified of the failure. The vehicle was destroyed. The failure mileage was approximately 120,000.

Filed Sep 29, 2022 · Airbags · MD · crash · 2 injuries

On August 20, 2022, I was driving my 2017 KIA Soul and was slammed into in the front of my car, at full speed, by a KIA sedan which had sped across my path in an attempt to make an illegal U-turn across a highway. NO AIRBAGS DEPLOYED in my KIA OR in the other errant KIA's car! I suffered physical injuries upon impact to the chest and sternum and was removed from the scene by ambulance. Since that awful crash, I have read a number of articles that KIA is in the process of issuing recalls for airbag malfunctions in their cars, beginning with the year 2017. This must be made known and corrected!

Filed Apr 8, 2022 · Airbags · CO · crash · 2 injuries

Severe front end damage in accident and airbags never deployed on 4/7/2022. Airbag light was never illuminated on the dash. Never received notification of recall before accident. Both driver and passenger taken to emergency room.

Filed Apr 7, 2022 · Airbags · MN

The contact owns a 2017 Kia Soul. The contact received notification of the federal safety agency Campaign Number: 22V031000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted and made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Filed Oct 29, 2020 · Airbags · 41,040 miles · OH · crash

On 10/23/2020 I was in a front end collision with a 2017 jeep wrangler and the air bags in my soul did not deploy. My soul is a total loss, due to frame damage.

Filed Jul 14, 2020 · Airbags · 2,800 miles · VA · crash · 1 injury

Tl* the contact stated they were calling for their parents who own a 2017 kia soul. The contact stated that while their father was driving and attempting to make a left turn when a vehicle two cars in front suddenly stopped causing the vehicle directly in front of them to rear-end the vehicle then bounce and hit their vehicle. The air bags failed to deploy. The passenger received a head and neck injury. Medical attention was needed. A police report was filed. The vehicle was towed. The contact stated that the other vehicle's drove off with no issues. The dealership was not made aware of the issue. The manufacturer was not made aware of the issue. The approximate failur3e mileage was 2.800.

Filed Nov 29, 2019 · Airbags · 40,000 miles · MI · crash · 1 injury

This is the second time that the air bags have not gone off in a crash on this car the first crash was at 55 MPH head on and they didnt go off and the sensors were hit and damaged. Today the car was in another head on crash with injury to the driver and the air bags failed to deploy again this is a major concern as to my wife and I could have been killed due to faulty air bags . In both crashes the vechile was in motion.I will be taken pictures of the car tomorrow. Someone could have died in this crash.

Questions about the 2017 Kia Soul airbags

Does the 2017 Kia Soul have airbags problems?

Owners have filed 16 complaints about the airbags of the 2017 Kia Soul, 6% of all its complaints.

At what mileage do 2017 Kia Soul airbags problems start?

The typical (median) mileage in owner complaints is 40,000 miles.

Was there a recall on the 2017 Kia Soul airbags?

Yes, 1 recall: 22V031000. Check your VIN to see if your car still needs the free repair.

What year does the Kia Soul have bad airbags?

The Kia Soul model years with the most airbags complaints are 2011 (26 complaints), 2014 (26 complaints) and 2010 (21 complaints).

Other 2017 Kia Soul problems

Engine 199Electrical 19Fuel system 19Transmission 19Brakes 14Steering 10Acceleration 8Body 4Suspension 4Seat belts 2Tires 2Wheels 2Driver assistance 1Lights 1Seats 1Visibility 1

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