The contact owned a 2011 Kia Soul. The contact stated that while driving at 63 MPH, an object hit the vehicle's front, driver-side tire which caused the contact to lose control of the vehicle. Due to the failure, the contact crashed into a highway sand barrel as the vehicle flipped forward and rolled over onto the driver's side. The air bags did not deploy upon impact. The contact exited the vehicle through the front passenger door with the assistance of a fellow motorist. The contact was taken by ambulance to the emergency room and was treated for head trauma, pain to both shoulders, neck, and back; as well as, scratches to the left elbow and right hand. A police report was filed. A couple of sand barrels were damaged which left sand scattered across the highway. The vehicle was towed from the scene to an independent tow yard where it was deemed a total loss. The dealer nor the manufacturer had yet to be notified of the failure. The failure mileage was unknown.
2011 Kia Soul: airbags did not deploy in a crash
18 of the 194 complaints about the 2011 Kia Soul describe airbags did not deploy in a crash.
- owner complaints
- 18
- of this car's complaints
- 9%
- typical mileage
- 55,000
- recalls
- 0
Airbags did not deploy in a crash by model year
What owners say
Driving 36 mph and got hit in drive side and the airbags didn't deploy
I was traveling south bound on az sr 95 at 45 MPH. Other vehicle was north bound and made a "u" turn in front of me. I could not avoid hitting him broadside at approximately 20 MPH. Air bags did not inflate.
I was involved in a front end collision at about 40 MPH and the airbags did not deploy. A car failed to yield came across the intersection and I impacted the passager side of her vehicle.
Tl* the contact owned a 2011 kia soul. While at a complete stop, the contact's vehicle was rear ended by another vehicle going 75 MPH. The contact while trying to get out the way was struck a second time, which caused her to crash into a different vehicle. The air bags did not deploy. A police report was filed. The contact sustained a broken neck that required medical attention. The vehicle was towed to the contact's insurance company where the contact was informed that the vehicle was totaled. The vehicle was not diagnosed for the air bag failure. The dealer was contacted. The manufacturer was made aware of the failure. The failure mileage was 170,000. *bf
Tl* the contact owned a 2011 kia soul. While driving approximately 35 MPH, the contact rear ended another vehicle. The air bags did not deploy. A police report was filed. The contact sustained injuries to the head, back, and neck, which did not require medical attention. A local dealer was not contacted. The manufacturer was not made aware of the failure. The vehicle was destroyed and towed to the contact's residence, and was later towed to a towing facility. The VIN and failure mileage were unknown.
Air bags did not deploy during collision. Seat belt tensioner front passenger side did not engage.
Tl* the contact owns a 2011 kia soul. The contact stated that while driving at approximately 35 MPH during icy road conditions, the contact lost control of the vehicle and crashed into a tree. The air bags failed to deploy. The contact and the passenger sustained unknown injuries that required medical attention. The vehicle was towed to the contacts residence. A police report was not filed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 66,000.
Airbag did not deploy in serious frontal impact - a truck pulled out in front of me and I hit it at approximately 45-50 MPH, 5 lane business hwy
Tl* the contact owns a 2011 kia soul. While driving approximately 35 MPH, the contact lost control of the vehicle and it rolled over three times and crashed in an embankment. The air bags failed to deploy. A police report was filed. The driver sustained a minor cut that did not require medical attention. The vehicle was towed to an impound lot. The manufacturer was not notified of the failure. The failure mileage was 80,000. The VIN was not provided.
Tl* the contact owns a 2011 kia soul. The contact stated that the vehicle was sideswiped and the air bags failed to deploy. A police report was filed. The contact sustained a brain injury that required medical attention. The vehicle was towed to an independent mechanic where the air bag sensor was reset and the vehicle was repaired. The contact was involved in another accident where the air bags failed to deploy again. The manufacturer was made aware of the failures. The failure mileage was 30,000.
My son and I were in a severe crash. We were hit from behind at about 50 MPH by two cars. We were knocked off the road and down a drop off. We landed and went over large boulders. Car was totaled. Front end and rear end gone. Two wheels came off. No air bags deployed. This is a great concern for people that may want to purchase the soul. All other vehicles in the crash had air bags that did deploy. I think if our air bags were working properly then my son and I may of not had such severe injuries to our heads, backs and necks.
Related recalls
No recalls on record for this model year.
Questions about the 2011 Kia Soul no deployment
Is airbags did not deploy in a crash a common problem on the 2011 Kia Soul?
18 of 194 owner complaints about the 2011 Kia Soul (9%) mention airbags did not deploy in a crash. The model year with the most reports is 2011.
Is there a recall or service bulletin for this on the 2011 Kia Soul?
There is no recall or service bulletin for this area of the car on record.
Other symptoms on the 2011 Kia Soul
Check engine light 10Fire or smoke 10Stalling 7Adaptive cruise 5Harsh shifting 5
VIN decoder
See the problems and recalls for an exact car
Buying a used 2011 Kia Soul?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history