2011 Kia Soul airbags problems

Filed Aug 27, 2026 · Airbags · 167,492 miles · IL

The contact owns a 2011 Kia Soul. The contact stated that the airbag warning light was illuminated, indicating that the airbag system was inoperative. The vehicle was taken to a local dealer, where it was diagnosed that the clock spring needed replacement. The vehicle was repaired. A certified letter was sent to the manufacturer, requesting a goodwill refund; however, the request was denied due to the lack of recall coverage for the vehicle. The failure mileage was approximately 167,492.

Filed Jun 30, 2025 · Airbags · KY · crash · 1 injury

This vehicle had just passed a inspection for me to get it licensed and Kentucky. There was no light showing that the airbags would not work. Unfortunately, this vehicle is not available.I had reached out to kia multiple times. My fears I have another Kia the same year.

Filed Aug 26, 2024 · Airbags · UT · crash · 1 injury

The contact owned a 2011 Kia Soul. The contact stated that while driving at 63 MPH, an object hit the vehicle's front, driver-side tire which caused the contact to lose control of the vehicle. Due to the failure, the contact crashed into a highway sand barrel as the vehicle flipped forward and rolled over onto the driver's side. The air bags did not deploy upon impact. The contact exited the vehicle through the front passenger door with the assistance of a fellow motorist. The contact was taken by ambulance to the emergency room and was treated for head trauma, pain to both shoulders, neck, and back; as well as, scratches to the left elbow and right hand. A police report was filed. A couple of sand barrels were damaged which left sand scattered across the highway. The vehicle was towed from the scene to an independent tow yard where it was deemed a total loss. The dealer nor the manufacturer had yet to be notified of the failure. The failure mileage was unknown.

Filed Dec 25, 2023 · Airbags · WV · crash · 2 injuries

Driving 36 mph and got hit in drive side and the airbags didn't deploy

Filed Jun 8, 2022 · Airbags, Driver assistance · 139,000 miles · AR

The contact owns a 2011 Kia Soul. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. Additionally, the cruise control was inoperable. The vehicle was taken to an independent mechanic who diagnosed that the driver's side air bag needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 139,000.

Filed Feb 17, 2020 · Airbags · 81,000 miles · AZ · crash · 1 injury

I was traveling south bound on az sr 95 at 45 MPH. Other vehicle was north bound and made a "u" turn in front of me. I could not avoid hitting him broadside at approximately 20 MPH. Air bags did not inflate.

Filed Apr 23, 2019 · Airbags · 57,000 miles · SC · crash

I was involved in a front end collision at about 40 MPH and the airbags did not deploy. A car failed to yield came across the intersection and I impacted the passager side of her vehicle.

Filed Feb 8, 2019 · Airbags · 170,000 miles · OK · crash · 1 injury

Tl* the contact owned a 2011 kia soul. While at a complete stop, the contact's vehicle was rear ended by another vehicle going 75 MPH. The contact while trying to get out the way was struck a second time, which caused her to crash into a different vehicle. The air bags did not deploy. A police report was filed. The contact sustained a broken neck that required medical attention. The vehicle was towed to the contact's insurance company where the contact was informed that the vehicle was totaled. The vehicle was not diagnosed for the air bag failure. The dealer was contacted. The manufacturer was made aware of the failure. The failure mileage was 170,000. *bf

Filed Mar 23, 2018 · Airbags · FL · crash · 1 injury

Tl* the contact owned a 2011 kia soul. While driving approximately 35 MPH, the contact rear ended another vehicle. The air bags did not deploy. A police report was filed. The contact sustained injuries to the head, back, and neck, which did not require medical attention. A local dealer was not contacted. The manufacturer was not made aware of the failure. The vehicle was destroyed and towed to the contact's residence, and was later towed to a towing facility. The VIN and failure mileage were unknown.

Filed Apr 19, 2017 · Airbags, Brakes · 160,000 miles · KY

Tl* the contact owns a 2011 kia soul. The contact stated that while driving at any speed, the brake lights failed to illuminate. In addition, the air bag warning light illuminated intermittently. The contact also stated that the ECM warning light illuminated and the head lights failed to illuminate. The failure occurred after the vehicle was serviced for a stop lamp switch and the under body corrosion recall. The failures were not diagnosed or repaired. The manufacturer was not made aware of the failures. The failure mileage was 160,000.