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2011 Kia Soul body problems

12 complaints (6% of all complaints for this car). Typical mileage when it fails: 47,000. 3 crashes reported.

owner complaints
12
of this car's complaints
6%
typical mileage
47,000
crashes
3
recalls
1

Which part fails

  • Body
    9
  • Body: hatchback/liftgate
    1

At what mileage

Complaints by mileage at the time of the problem.

0k-25k
25k-50k
50k-75k
75k-100k
100k-125k
125k-150k
150k-175k
175k-200k
200k+

Kia Soul body problems in other years

201020152022

Related recalls

Structure: body: roof and pillarsReported December 29, 2014 · 95,314 vehicles affected
What is wrong
Kia Motors America (Kia) is recalling certain model year 2010-2013 Kia Soul vehicles manufactured January 8, 2009, to October 2, 2013, equipped with a sun roof. A headliner plate may detach during deployment of the curtain air bag.
Risk
A detached headliner plate may increase the risk of injury to the occupant during a vehicle crash.
Remedy
Kia will notify owners, and dealers will install industrial adhesive strips to secure the headliner plates, free of charge. The recall is expected to begin February 2, 2015. Owners may contact Kia customer service at 1‑800‑333‑4542. Kia's number for this recall is SC112.

Recall number 14V822000 · Recall details

What 2011 Kia Soul owners say

Most recent owner complaints, unedited.

Filed Dec 15, 2021 · Body · IL

On November 18th, 2021, at 7.20 AM while driving at posted speed limit of 45mph, the hood on my 2011 Kia Soul suddenly flew open, hitting the window, causing me to slow down and stop on the side of the road. After inspecting the destroyed hood, hinges and severally damaged roof, I proceeded to secure the hood so I can get back to my home and begin the process of working this out. To my knowledge, there have been no recalls or complainants on the hood latch mechanism that should have prevented this. I was the only occupant at the time and could have resulted in serious injury or even death, if there were more cars at the time who knows what the outcome would have been. Unknow about reproducing the issue. The vehicle has now been estimated 2 times by the insurance company and still ongoing. No warning lamps of any kind were given. As of today I am still dealing with the Insurance company as they are not wanting to pay what the estimate is, leaving me stranded. Kia needs to make this right and step in.

Filed Nov 15, 2018 · Body, Engine · 105,500 miles · OH

When turning car on it the engine makes a knocking sound. Car is losing acceleration on roads especially expressway. Also, the engine pings or knocks when turning the car off. I have even heard the engine knock while in motion. The front windshield molding garnish lh located on the driver side flew off while driving on the expressway and hit another car! Losing this molding garnish causes air to leak into the windshield.

Filed Mar 29, 2016 · Body · 58,000 miles · FL

When it rains the floorboards fill with water (literal puddle) front and back, mainly on the drivers side. I purchased this vehicle new and have been the only owner, I did not notice the issue until after the mileage warranty had slightly expired. I contacted the dealer once I noticed the issue and they of course wanted $$$ to even look into the issue. In researching for a resolution on the internet this appears to be a very common issue with these vehicles. The main concern is health safety and possible electrical issues that can result from so much interior wetting. I had contacted the dealer again (bill byrd kia panama city fl) to ask if there was any new information concerning this issue and spoke with and allan and a chris at the site and was hung up on by both individuals.

Filed Nov 22, 2015 · Body · 58,800 miles · NV

While traveling at 55mph the hood released hitting the roof above the windshield. Caused damage to the roof, the hood and the fenders. Note that the hod had not been opened for over a month. Also note that the hood was in the fully closed position before starting out on the road on 11/20/2015.

Filed Oct 16, 2015 · Body, Visibility · OR

3 problems :#1 the wheel pressure light stays on when idle and when I'm driving it but, my tires are at the same psi. Makes me keep thinking something is wrong. #2 in the winter time the rubber molding around doors sticks bad and starts to pull itself away from the glue keeping it on. #3 during the winter my windshield keeps icing up really bad (on the inside !). I can actually use my ice scraper on it. I expect this on the outside of a car but, I have never had a car do this on the inside, did they forget to seal it correctly?

Filed Nov 4, 2014 · Body, Suspension · 38,200 miles · FL

Vehicle has sound coming from rear. After some research it appears that there is a bolt loose on the suspension according to http://www.kiasoulforums.com/10-soul-problems/19930-clunking-rattle-noise-left-rear-soul.html#/forumsite/20709/topics/19930 I am a single new mom and having only had this car less than a year im highly concerned directly behind me and u can feel it shift. Hills

Filed Sep 18, 2014 · Airbags, Body · 94,000 miles · KY · crash · 2 injuries

My son and I were in a severe crash. We were hit from behind at about 50 MPH by two cars. We were knocked off the road and down a drop off. We landed and went over large boulders. Car was totaled. Front end and rear end gone. Two wheels came off. No air bags deployed. This is a great concern for people that may want to purchase the soul. All other vehicles in the crash had air bags that did deploy. I think if our air bags were working properly then my son and I may of not had such severe injuries to our heads, backs and necks.

Filed Mar 30, 2014 · Body, Visibility · 3,000 miles · OH

I was driving and a pebble hit my windshield causing a chip which turned into a crack. I got it filled at safe lite. 3 days later another pebble hit my windshield causing a crack. In the past 3 years my windshield has been hit & cracked at least 10 times. I have been driving 18 years and have never had a chip or crack in my windshield.obviously kia soul windshields are defective and should be recalled. I should not have to pay out of my pocket the cost of a new windshield.

Filed Jun 18, 2013 · Body, Engine · 16,602 miles · TX · crash · 1 injury

Traffic came to an abrupt stop and iv rear ended ov1 which pushed ov1 into ov2 which was pushed into ov3. Vehicle in question (kia soul) was the iv. The iv suffered extreme front-end damage and was totaled. The air bags did not deploy. The officer at the scene and the towing company driver were adamant that the force exterted by the iv and the damage incurred should have deployed the air bags. Driver of the iv suffered injuries from being slammed into the steering wheel (chest) and dash board (knees).

Filed Apr 15, 2013 · Body, Visibility · 47,000 miles · TX

My husband went out to our 2011 kia soul and opened the driver door and got something out of the car and closed the door normally, no force was involved. When he did the rear hatchback window shattered all the way across crumbling and it blew a hole in the glass. We went to our local kia dealership that we purchased the car from and it was a saturday so only the sales staff was there. We were told to come back on monday which was today and my husband attempted to get them to replace the window as a window shouldn't just shatter when you close one of the doors unless there is some type of defect. The dealership refused to replace the window so he followed up with the kia customer satisfaction line as he was instructed and they also said it would not be covered we could file it with our insurance company. We have a deductible of $500 so we are out of pocket $320 for something that was clearly a manufacturing defect and they aren't standing behind their product. We did research online and there are similar stories to ours regarding kia soul windshields. The gentleman that helped my husband at the dealership said the exact thing happened with another customer's kia soul approximately 2 months ago and the same dealership refused to replace that windshield as well. This is not safe and we are nervous having our children in a car that the windows are going to spontaneously shatter in.

Questions about the 2011 Kia Soul body

Does the 2011 Kia Soul have body problems?

Owners have filed 12 complaints about the body of the 2011 Kia Soul, 6% of all its complaints.

At what mileage do 2011 Kia Soul body problems start?

The typical (median) mileage in owner complaints is 47,000 miles.

Was there a recall on the 2011 Kia Soul body?

Yes, 1 recall: 14V822000. Check your VIN to see if your car still needs the free repair.

What year does the Kia Soul have the most body problems?

The Kia Soul model years with the most body complaints are 2010 (21 complaints), 2016 (19 complaints) and 2012 (18 complaints).

Other 2011 Kia Soul problems

Brakes 45Electrical 30Engine 28Airbags 26Visibility 17Lights 13Transmission 13Driver assistance 11Fuel system 9Suspension 9Acceleration 8Seat belts 7Tires 6Wheels 6Steering 4Seats 2

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