2011 Kia Soul: harsh or hard shifting

5 of the 194 complaints about the 2011 Kia Soul describe harsh or hard shifting.

owner complaints: 5
of this car's complaints: 3%
recalls: 0

Is there a fix? 6 service bulletins cover this area of the car. See below

Harsh or hard shifting by model year

2021
3
2020
2
2018
1
2017
2
2016
4
2015
3
2014
11
2013
29
2012
48
2011
5

What owners say

Filed Jan 22, 2019 · Suspension · 145,000 miles · WA

Loud clunk in right rear of car probably the trailing arm bushings loud clunk while driving and hatting any bump in the road

Filed Mar 6, 2017 · Steering · 91,500 miles · FL

Steering wheel making clunking noise ("clack"), as if getting loose, when the vehicle is on and the steering is turned to the right or to the left, while standing still or driving regardless of road or pavement. This noise also appears when going over bumps, ruts and raised reflective pavement markers, although in this instance is more of a combination of multiple 'clack' sounds as the wheels go over more than one road disturbance (I.e. Consecutive reflective markers). Manufacturer kia already has a recall for certain years of their kia optima model.

Filed Nov 4, 2014 · Body, Suspension · 38,200 miles · FL

Vehicle has sound coming from rear. After some research it appears that there is a bolt loose on the suspension according to http://www.kiasoulforums.com/10-soul-problems/19930-clunking-rattle-noise-left-rear-soul.html#/forumsite/20709/topics/19930 I am a single new mom and having only had this car less than a year im highly concerned directly behind me and u can feel it shift. Hills

Filed Apr 24, 2014 · Suspension, Tires · NJ

The right rear passenger tire makes a clunking noise everytime I hit a bump or turn the vehicle. Feels like the axle is going to fall off. I saw that others are having or have had the same problem. Wanted to post the complaint, hoping that since it is a common issue, kia is forced to have it fixed or reimburse us. It's obviously a problem with the make of the car.

Filed Feb 25, 2014 · Suspension · 73,000 miles · WI

Took car to kia dealership because of a clunking noise in rear passenger side of car when car hit bumps in road. Technician was aware of problem on this type of car. They retorqued the rear control arm bolts. I do not know if they did or did not have a service bulletin on this problem. I just wonder how serious a problem this could have become.