2014 Kia Soul airbags problems

Filed Aug 31, 2026 · Airbags · 175,000 miles · SC

The contact owns a 2014 Kia Soul. The contact stated that while driving at an undisclosed speed, the air bag warning light unexpectedly illuminated. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 175,000

Filed Jul 26, 2026 · Airbags · PA

On Saturday June 18th, I was in a 4 car pile up accident. My kia soul was totaled, and the airbag did not deploy. Following the event, I am seeking medical attention for follow up. Research on the cause for failure to deploy has shown me there was a recall on these car for air bag issues. Please advise if there is a claim to file regarding this recall and accident.

Filed Aug 27, 2025 · Airbags, Engine · 67,000 miles · PA

The contact owns a 2014 Kia Soul. The contact received notifications of the federal safety agency Campaign Numbers: 22V096000 (AIR BAGS), 15V123000 (VEHICLE SPEED CONTROL), 17V608000 (STEERING), and 19V120000 (ENGINE, ENGINE AND ENGINE COOLING). The contact stated that while driving 60 MPH, the vehicle failed to accelerate as intended while depressing the accelerator pedal. In addition, the vehicle jerked and vibrated abnormally. No warning lights were illuminated. The vehicle idled down to 5 MPH. The contact continued to drive; however, the contact had to pull over several times. The contact drove to the mother's residence. The vehicle was towed to the local mechanic, who diagnosed that the catalytic converter was clogged or had melted and damaged the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer was informed of the failure and the contact was informed that the vehicle was missing several updates, and the dealer refused to perform the recall repairs. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure but denied assistance with the recall repairs. The failure mileage was approximately 67,000.

Filed Mar 3, 2025 · Airbags, Engine · 110,000 miles · IL

The contact owns a 2014 Kia Soul. The contact received notifications of the federal safety agency Campaign Numbers: 17V608000 (STEERING), 22V096000 (AIR BAGS) and 19V120000 (ENGINE, ENGINE AND ENGINE COOLING); however, the dealer and manufacturer informed the contact there were no recalls associated with the VIN. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while the vehicle was driving at various speeds, stationary, or parked, the check engine warning light illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The independent mechanic diagnosed the vehicle with catalytic converter failure. The vehicle was repaired. The contact stated that three years after the initial repair, the check engine warning light illuminated. The contact attempted to contact the dealer and the manufacturer for the vehicle to be repaired under the recalls; however, the dealer and manufacturer declined to schedule an appointment for the repair. The failure mileage was approximately 110,000. Parts distribution disconnect.

Filed May 10, 2024 · Airbags, Engine · PR

The contact owns a 2014 Kia Soul. The contact received notification of the federal safety agency Campaign Number: 20V750000 (Engine) and 22V096000 (Air Bags) however, the parts to do the recall repairs were not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Filed Apr 11, 2024 · Airbags, Engine · SC

The recalls on my car has not yet been resolved. I took the car to CarTown Kia Florence South Carolina and the one in Columbia. First time was at CarTown Kia Florence, they had every excuse that they were short of staff and my car sit there for over a month and claim that I needed to fix the head gasket was the issue in order to do the engine inspection and fix the recall. I took it to the Columbia location and they didn't do the recall but gave me a list of things and mentioned that the recall was not covered under the recall warranty. I'm not sure what that means when I clearly have a recall issue and the car is doing exactly that according to the issues for the recall. I told both places my car was doing exactly what the issues are stating in the recall in order to remedy it according to the remedy. But nothing has been done to fix the recalls issue.

Filed Jan 22, 2024 · Airbags, Engine · 144,000 miles · SC

The contact owns a 2014 Kia Soul. The contact stated that while driving at an undisclosed speed, the vehicle briefly jerked and shook abnormally before returning to normal functionality. The contact retrieved the vehicle from the dealer following the repair under the federal safety agency Campaign Number 20V750000 (Engine) and the federal safety agency Campaign Number 22V096000 (Air Bags). The contact stated that the check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to the recall repairs. The manufacturer was not notified of the failure. The failure mileage was 144,000.

Filed Aug 25, 2023 · Airbags · CA

I phoned your hotline today to report that I have been unable to get the dealership and the manufacturer to repair the SAFETY recall. She told me filing a complaint wouldn’t help me even though I kept telling her that I wanted to file a complaint. I asked to speak to someone else and she said because she was working remotely I could not speak with anyone else. So I saw I could file a complaint online, but that doesn’t seem accurate either. I am completely frustrated. My vehicle isn’t up to safety standards and I cannot get anyone including this agency to help me solve the problem. Thank you

Filed Feb 4, 2023 · Airbags · VA · crash · 1 injury

My wife was involved in a traffic accident yesterday where she was not at fault, was hit, had on her safety belt, and her head hit the steering wheel of this car and she lost consciousness and has lacerations requiring stitches on her face. The airbag should have deployed in this case and did not. I called 3 kia dealerships locally for several months since September 2022, requesting this warranty work be done, and they all refused to do the work by not scheduling me for a service appointment after repeated requests via telephone to each service department. They should have me in their computer system as having requested this work be done. Dealerships were DARCAR Kia Temple hills, Address: 4700 Branch Ave, Temple Hills, MD 20748, Koons Kia of Woodbridge, Address: 14208 Richmond Hwy, Woodbridge, VA 22191, and Ourisman Kia of Alexandria, Address: 8670 Richmond Hwy, Alexandria, VA 22309. I filed this complaint several weeks or months ago and nothing has been done.

Filed Jan 19, 2023 · Airbags, Engine · 80,000 miles · TX

The contact owns a 2014 Kia Soul. The contact stated that after the vehicle was serviced under the federal safety agency Campaign Number: 20V75000 (Engine), the vehicle sputtered and hesitated while attempting to accelerate above 40 MPH. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the local dealer who diagnosed that the spark plugs were cracked. After replacing the spark plugs, the vehicle continued to experience failure. The contact stated that occasionally the vehicle stalled during the failure. Additionally, the air bag warning light illuminated and remained illuminated. The contact stated that the cause of the failures was not determined. The manufacturer was not yet notified of the failure. The failure mileage was 80,000.