2015 Kia Soul brakes problems

Filed Oct 14, 2026 · Brakes · KY

An authorized Kia dealership (Car Town Kia in Lexington Ky) refused to complete federal safety recall SC334 after a technician snapped a bleeder screw, instead demanding a $3,022.83 payment for an unauthorized full brake overhaul. Citing rust buildup to deny the mandated safety repair violates federal regulations, prompting a request for an immediate the federal safety agency investigation.

Filed Feb 12, 2026 · Brakes, Electrical · 126,000 miles · OH

The contact owns a 2015 Kia Soul. The contact stated that while driving at 20 MPH, the brakes became inoperable. There were no warning lights illuminated. The contact stated that the vehicle was towed to the local dealer for Service Campaign SC334 - Brake Line Corrosion. The vehicle was repaired after 35 days, but the failure recurred. While driving approximately 40-45 MPH, the brakes became inoperable. The driver began pumping the brake pedal, but the brakes failed to respond. There was an exclamation symbol displayed on the instrument cluster, and the battery light was illuminated. The vehicle was driven through the parking lot. The vehicle was then towed to the residence. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 126,000.

Filed Jan 28, 2026 · Brakes · OH

My car was returned to me in a dangerous condition following a recall repair. I have a receipt that says that my break system was operating as it should be after recall work was completed but as I was driving it home from picking it up from dealership my break system comply went out for the second time while driving it. The dealership refuses to pay to have my car towed back to the service center to be checked out. My car is not drivable and the dealership had my car for 35 days when recall work was being done. I haven't been able to drive my car for months. I'm not getting any cooperation from kia corp either.

Filed Dec 27, 2025 · Brakes · OH

My brakes went out completely while driving my 2015 kia soul with my daughter in the car. It was traumatic and stressful for us both. I had just received a recall notice for break lines/ undercarriage spray. I called Fairfield Kia and I had my car towed to the dealership. They inspected my car and said they would replace the rear brake lines under the recall. A couple weeks went by and I was told they couldn't find the parts to fix it and they are going to cover the front break lines as well under the recall. I didn't receive a loaner car and transportation was a daily struggle. Altogether my car was at the dealership for around 35 days. I received an invoice through email and didn't get a call or any notification that my car was ready for pickup. I called the dealership 2 days later and the person said it was ready. I get to my car and it was dead and I had to jump my car in the parking lot. The cover for the under carriage was not on my car where is goes it was in my back seat and it was dirty. My gas light was on and I had a quarter of a tank when I paid to tow it to the dealership. My receipt said my car was fixed and in working order and they completed a check point inspection and besides the battery they said it was all good. I drove my car to my house and by the time I got to my house I noticed my breaks were going all the way to the floor. My car still has no breaks just as it did when I had it towed to the dealership. It feels like no work has been done. I've already been without my car for over a month to fix this problem under a recall. The dealership was rude and not professional and I notified Kia America through email but because the Christmas holiday I haven't heard back yet. I'm scared to drive it now and it has created a fear I can't shake. Im not sure what to do next but I'm going to call Kia corporate in the morning.

Filed Mar 11, 2024 · Brakes, Engine · IN

Car just started jerking and turning off while driving showing the engine light and oil light

Filed Dec 16, 2023 · Brakes · IL

Catastrophic failure of rear brake line. Rusted through. Started noticing changes to braking on my way home from the dealer after an oil change. There were no warning lights. Thankfully I was at home in the driveway when ALL of the brake fluid leaked out. I had to have the car towed to the dealer. Both rear brake lines were replaced. Had I been driving I would have lost brakes. Not only did no warning light come on, but the dealer also gave me a green on my brake inspection about 15 minutes prior to this happening. Total bill- just over $1000.

Filed Sep 4, 2023 · Airbags, Brakes · FL

Abs and airbags not working!

Filed Jul 18, 2023 · Brakes, Seat belts · KY · crash

This is a supplement to the earlier filed report. The brakes on this Kia Soul did not appear to be working, no matter how hard I pressed on it. Further, I flew forward in this accident, causing me to hit my head. It was like the seatbelt was not working at all. I had to be checked for a potential concussion at the local hospital.

Filed Jul 18, 2023 · Brakes, Seat belts · KY · crash

This vehicle is currently at Lunsford's towing, and will be moved to another location. Potentially this could be my new residence at [XXX] , but I would like to have contact/see if this has any issues first. There were two components of this accident: 1) a multi-vehicle collision, and a single vehicle collision between the Kia and a tree. I do not believe that these potential issues had much to do with the first component. However, I kept going after this accident, and had a large mark on my head. I am unsure about what my head hit, but my seatbelt may have failed to restrain me. Further, there was little braking before the first component of this, but there seemed to be little significant slowdown after the first part. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Jun 26, 2023 · Brakes · NY

2015 KIA SOUL- Email and complaint forwarded from the division of consumer protection of the state of New York on behalf of consumer. Consumer states: "The brake lines rotted away and failed . Kia has already recalled a different model vehicle for the same problem. Dealer had another Kia Soul in the shop for the same problem. KIA SOUL has a severe brake line rot problem in upstate New York. We could have been killed because of this catastrophic brake failure. I asked KIA if they were going to recall this model for this problem and they failed to answer." Consumer is requesting recall on this model vehicle for defective brake lines and reimbursed for the repair expense.