The contact owns a 2015 Kia Soul. The contact received notification of the federal safety agency Campaign Number: 20V750000 (Engine). The vehicle was taken to the dealer, and the engine was inspected and it was determined that there was no failure with the vehicle. The contact was charged for the diagnostic test. While driving at an undisclosed speed, the vehicle went into LIMP Mode and failed to accelerate above 20 MPH. The check engine warning light was illuminated. The vehicle was taken back to the dealer a second time, but no failure was found. The vehicle was then taken to Pep Boys, who diagnosed that the engine was leaking oil onto the exhaust system and catalytic converter. The vehicle was taken back to the dealer a third time, where it was determined that the catalytic converter was clogged and the diagnostic trouble codes were cleared. The dealer informed the contact that the recall repair would not be performed until the rod bearings had failed. The vehicle later caught on fire near the catalytic converter and the contact extinguished the fire. The manufacturer was notified of the failure by phone and a case was filed. The failure mileage was approximately 145,000.
2015 Kia Soul: fire, smoke or burning smell
86 of the 903 complaints about the 2015 Kia Soul describe fire, smoke or burning smell.
- owner complaints
- 86
- of this car's complaints
- 10%
- typical repair cost reported
- $5,000
- typical mileage
- 80,000
- recalls
- 0
Fire, smoke or burning smell by model year
What owners say
The contact owned a 2015 Kia Soul. The contact stated that while driving approximately 40 MPH, there was smoke coming from the exhaust, with an abnormally loud popping sound coming from the vehicle. The vehicle was pulled over to the side of the road, and the contact exited the vehicle and became aware that there was a line of fire on the main road leading to the bottom of the vehicle. The contact stated that a week prior to the failure, there was an abnormal burning odor coming from inside the vehicle. The contact called the Emergency Services, and the Fire Department arrived and extinguished the fire. A fire report was filed. The vehicle was towed to a tow yard and was deemed a total loss. The manufacturer was notified of the failure. The failure mileage was approximately 90,000.
The contact owned a 2015 Kia Soul. The contact stated that while driving 55 MPH, bystanders notified the contact that the vehicle was on fire. The contact pulled over, exited the vehicle, opened the hood, and there were flames coming from the engine. No warning light was illuminated. The contact's boyfriend called 911. No injuries were sustained. No medical attention was required. A Police report was not filed. The Fire Department extinguished the fire. The vehicle was destroyed. The vehicle was towed to the residence. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 99,000.
The contact owned a 2015 Kia Soul. The contact stated that while driving, the vehicle began to make a knocking noise which became progressively louder and backfired. There was white smoke coming from the exhaust as the contact moved to the side of the road and exited the vehicle safely. The vehicle then developed a small fire underneath the hood in the engine compartment, which quickly became engulfed in flames. The contact was approximately 30 to 40 feet away when this occurred. The smoke was described as having an electrical odor. The fire spread into the interior of the vehicle, resulting in damage to the dashboard, front seats and windows. No additional property damage was reported. Emergency services were contacted and the fire department extinguished the fire. The insurance company determined the vehicle to be a total loss. No injuries were sustained. The manufacturer was not notified of the failure. The contact associated the failure with the federal safety agency Campaign Number 20V750000 (Engine). The approximate failure mileage was 74,000.
The contact owned a 2015 Kia Soul. While driving at 55 MPH, the contact heard a loud "pop" sound followed immediately by visible flames originating from under the hood. No warning lights or indicators were illuminated before the fire. The vehicle was occupied by 2 occupants; the occupants were able to safely exit. The contact noticed black smoke coming from underneath the hood. The fire started in the engine bay and spread to the rest of the vehicle. The fire was extinguished by the fire dept, police report was filed. The vehicle was deemed destroyed. No injuries were reported. The vehicle was towed to a tow yard. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 215,035.
As I was driving home on the highway, my car began making a noise I never heard before. I looked out of my rear view and began to see smoke coming from my car. As I was trying to get off the highway, my car began to lose control. I couldn’t get completely off the highway so I pulled into a small corner. I realized my hood was on fire when I stopped. I grabbed my purse and keys and ran down the highway as fast as I could. By this time my car was engulfed in flames. A woman saw me in distress and helped me and allowed me to get in her car for safety as she called 911. That’s when the car blew up and we drove off the highway to safety.
The contact owns a 2015 Kia Soul. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power, with smoke coming from the engine compartment. The check engine warning light was illuminated. The contact pulled into a parking lot, where the engine overheated, and there was oil leaking from the vehicle. The vehicle was towed to an independent mechanic, where it was diagnosed and determined that the engine had failed and needed to be replaced. The engine was replaced. The contact stated that later, while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken back to the mechanic, where it was diagnosed and determined that the catalytic converter had failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 123,000.
Driving home from supermarket. Car made a loud bang and started smoking from under the hood. Pulled over into parking lot. Car continued to smoke and within minutes caught on fire from under the hood. Car was engulfed in flames within minutes.
On April 24, 2022, while driving my 2015 Kia Soul, the vehicle suddenly caught fire. The fire originated in the engine compartment and destroyed the vehicle. This occurred despite the existence of a known safety recall related to the Knock Sensor Detection System (KSDS), which has been linked to engine fires in Kia vehicles. Following the incident, Kia America declined responsibility, and a joint investigation attempt by my insurer, USAA, was ignored. Kia proceeded with an independent investigation and later concluded that the cause was “undetermined” and that the fire originated in the engine compartment but could not determine the cause, which was likely due to the severe fire damage, per their own report. I have since been informed that USAA pursued subrogation against Kia, contrary to Kia’s recent claims. A letter of preservation was also sent to USAA following the incident to ensure the vehicle would remain in its post-fire condition. This was done to safeguard the integrity of the vehicle for investigative purposes. Following Kia’s refusal to assist, I was advised to explore reimbursement through other means, including the ongoing class action settlement related to this engine defect. I submitted a claim through that process but was ultimately denied due to a lack of “proof” that the fire was caused by the recall. However, my vehicle was so severely damaged in the fire that no conclusive cause could be determined , a point even Kia acknowledged in their own post-fire report, which stated the cause was “undetermined” but that the fire originated in the engine compartment. Over a year later, after the original dismissal of Kia, in September 2023, Kia America sent a letter via mail to the wrong address and email requesting documentation for reimbursement, which I provided only for them to again deny any responsibility. This delayed communication, along with the lack of transparency and accountability in handling a known safety issue, raises serious public safe
Excessive oil consumption noted at around 40,000 miles. No visible smoke coming from tail pipe but burnt oil smell coming from underneath car in region of catalytic converter. Had engine visually inspected and had pressure test done by repair shop; no engine seal compromise present. Took vehicle to dealer to report and was told that warranty did not apply to this issue. Car eventually burning 2-3 quarts of oil every 800 miles. Traded car in at just over 99,000 miles due to oil consumption and concern about failure. Private party mechanic and oil change facilities very familiar with this issue on Kia souls. Noted that class action lawsuit against Kia for this very issue was initiated in California but was abruptly dropped. First vehicle I've ever owned that had to have oil added between changes. Noted that Kia owners manual stated that up to 3 quarts of oil consumption between 7500 mile oil changes is normal. I had oil change service done predominantly every 3000 miles.
We bought Kia Soul in July of '23 from a dealership. We had no knowledge of a recall on this vehicle from the dealer. Although it was sold to us, and assumed it was in good working order. In December of 2023, the engine/electrical system had an issue. The car was smoking, the battery was changed and it seemed to be mostly solved, although here was smoke coming from the oil area. At no point were we told that there was a recall on this vehicle or sent communications saying so. This was fixed at an independent garage - not Kia, and again we had no idea that there was a recall on this vehicles engine. We received a "Important safety recall" notification around Nov. 1st, 2024 about a problem that needed attention. Using the QR at the bottom to try to schedule the recall, there was not availability at our local dealership until late January to have this remedied. On Nov. 28, 2024, the car started having issues again. The oil light flickered on late on Nov. 27th and then by the 28th the car was unusable/undrivable and we had to have the car towed to the dealership. It was then we realized this may have to do with the recall notification that we received. We told the dealership this so they could see if this issue is part of the recall. The dealership AND Kia Customer Service then told us that the engine issues are not covered under the "extended warranty" because the recall work had not been preformed. I have to stress again A) no availability to do the recall, and B) We're the second owners of this car and were JUST made aware of the issues. The dealership we bought it from did not make us aware of a recall, nor did the places we've had it serviced for problems last year and when getting oil changes. This is UNACCEPTABLE. The repair cost is not covered, and we were told that the engine will cost $8000 to replace. The recall notice specifically says "Kia will Inspect, test, and if necessary repair or replace the engine." Kia should be responsible for this.
purchased vehicle on 10/12/2024 was driving it home the car started knocking, and loosing acceleration on freeway. the car was smelling of very volatile gas fumes. i put some gas in car for the trip home . drove about 15-18 miles had to pullover into the v shape of the merging section of a on ramp,. could not make it to the emergency lane on the freeway. used family members road side assistance to get car home, took it to the kia dealer (car pros moreno valley) towed to them because they said had to get a appt,. which they set up for today 10/25/2024. the intake person was letting us know it was just a update as if the fuel leak and oil leak was not a part of the recall and it would cost us 9000-13,000 to fix the engine plus the diagnosis of 240.00 getting the run around already for a dangerous situation. the car has caught fire for other owners, of the same year and make. the customer care person stated to me it is just a oil pan leak, as if the car is safe and anything else is our problem. the car reeks of fumes and could not be safe to drive. they were questioning us about the recall as to why it was not done? we told him we were not the owners we dont know if they got the notices? no, unknown only owned the car 0n 10/12/24 for 30 minutes before this started warning lights appeared on dash after knocking and acceleration went out. car was towed and left at kia dealer today. he was talking to us as if it was our fault the car was dangerous and could blow up while driving!!!
Service bulletins that may apply
- Owner renotification (PI2002B FL701)
- Owner renotification (PI2002B)
- Owner notification
- Maintenance reminder feature
- Product improvement campaign - nu 2.0L GDI - knock sensor detection system (KSDS) ECU upgrade (PI2002B)
- TSB - product improvement campaign: nu 2.0L GDI - knock sensor detection system (KSDS) ECU upgrade (PI2002B)
- Product improvement
- Product improvement
Related recalls
No recalls on record for this model year.
Questions about the 2015 Kia Soul fire or smoke
Is fire, smoke or burning smell a common problem on the 2015 Kia Soul?
86 of 903 owner complaints about the 2015 Kia Soul (10%) mention fire, smoke or burning smell. The model year with the most reports is 2015.
How much does it cost to fix fire, smoke or burning smell on the 2015 Kia Soul?
Owners who mentioned a price put the repair at about $5,000 (median of 6 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.
Is there a recall or service bulletin for this on the 2015 Kia Soul?
There are 0 recalls and 38 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2015 Kia Soul
Check engine light 246Knocking 152Engine failure 150Stalling 126Oil consumption 86Loss of power 59Overheating 36Headlights 34Won't start 28Hesitation 27Misfire 25Won't shift 21Jerking 20No deployment 10Seat belt 8Brake failure 7Grinding brakes 7Fuel smell 7Adaptive cruise 6Warning lights 6ABS 5Shudder 5Steering noise 5
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