In the last couple of days, while making turns either left or right or while parked if you move the steering wheel left or right you feel a definite clunking in the steering. Prior to this new development the steering has always been smooth. My vehicle has only approximately 40,000 mile on it. I see there are many others with this same problem. I see a recall for the 2014-16, why not the 13?
2013 Kia Soul steering complaints
Page 6 of 6: complaints 131 to 155 of 155, newest first, as owners wrote them.
I was driving on a straight city road at 35 MPH and my car weaved 3 times within .2 mile. My hands were steady and not moving on steering wheel. It swerved all by itself. . . Zig zag style. Then it stopped weaving and drove straight again.
Takata recall, my kia soul 2013 make a clunk noise when wheel is turn right and left and also steering wheel is unstable when driving at 30mph, I've seen a lot of complaints about the same issue but only models 2014 - 2016 where recall by kia motors, can you please look into this so they can add more years from this kia soul vehicle, thanks
Tl* the contact owns a 2013 kia soul. The contact stated that the steering column made an abnormal sound and the steering wheel was completely loose and unstable. The vehicle was taken to the dealer (boniface hiers kia, 880 s apollo blvd, melbourne, fl 32901, (321) 951-9595) where the failure was acknowledged; however, they stated that there was no recall on the 2013 model. The manufacturer was not contacted. The vehicle was not diagnosed or repaired. The failure mileage was 46,000.
The steering wheel of our 2013 soul is making a clunking sound. The vehicle only has 31,000 miles on it and from what I've read it seems to be the rack and pinion. I'm worried that I will lose steering while driving and the dealership I bought it from will not fix it even though all the optima's and kia souls 2014-17 have been recalled. I've seen youtube videos highlighting this defect going back to 2011 so kia was obviously aware of the issue.
Tl* the contact owns a 2013 kia soul. While driving low speeds and while the vehicle was stationary, an abnormal noise was detected coming from the steering wheel when it was turned left or right. The vehicle was taken to sunset kia of sarasota (7777 s tamiami trail, sarasota, fl 34231, (941) 308-7707) where it was diagnosed that the steering column needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 41,000. **tr *js *js
At around 69k miles I had a new set of tires put on the car. When I got it back about a few days later I noticed when I was stopped a clicking noise that I could feel in the wheel. It seems to track straight down the road but has some slack in the wheel itself. Took the car back to pep boys and they said it was a know kia issue to call the deal. So today 9/7/18 called orlando kia today they said there is no recalls steering related but they would love to have a look. I bet. Doing some research its all over the internet and utube that the steering damper rubber star shaped damper disintegrates and that is what makes the slop in the wheel. The part number I am seeing is 56315-2k000fff and is less than 5" at the dealer. Observing different costs online depending on make and model from 225$ to 1800$ to replace. This is a dangerous situation and should have been recalled and fixed no questions asked.
About two months ago I had a slight jerk in steering wheel and it just got worse, I heard clunking noise, steering was loose and jerky, unstable driving. Took it too kia and they did a performed a express service multi-point inspection and confirmed noise and stated it needed a new a flexible coupling and a new eps motor and alignment. Only flexible coupling was replaced through extended warranty, no alignment or eps motor was done. I have looked through websites of complaints and kia soul 2013 has been reported but no action has been taken. If I wouldn't have had an extended warranty I wouldn't have gotten the coupling replaced, but more is required such as eps motor and an alignment which was purchased already in april of 2018. This needs to be researched and fixed asap as a recall as it it a danger for anyone to be driving a kia soul with this issue
In april 2017, I was making a left turn and suddenly the steering locked and my car started going into the oncoming lane. I braked immediately and just missed being hit head on by oncoming traffic. A policeman happened to be close by and came over to help. I very frightened, kept my foot on the brake, but wasn't sure what to do next. He suggested putting the car in park, turning the motor off, and then starting it again. I did that, and the steering was back. So, I pulled over to a parking lot at that intersection. Aaa had the car towed to a repair shop (p&l $1702.68 + 7% tx 119.88 = $ 1821.19). I thought the problem was solved; however, in the past month, the steering has locked again twice. I am afraid to drive my car (not to mention putting my grandchildren in it) and am planning to contact the manufacturer and a local dealer. I searched the VIN on your the federal safety agency site, but no recalls show.. Incidentally, I purchased the vehicle from hertz rental sales (january 2016).
There was a clicking noise coming from the steering column everytime it moved even a fraction of an inch. As I was driving to work one morning, the steering wheel locked up on me while I was changing lanes. It was only for 5-10 seconds but it scared me. It was a dangerous situation. There is a recall on this make model and year for the exact same issue. My car missed it by a few days, literally. Several certified techs, including the kia dealership techs all confirmed that it was similar to the recall with steering column issues. The dealership fixed it but I had to pay for it.
For the past 6 months I have been to the car dealer for headlights and other lights out on the car as welll and the steering column is making clicking noises.
Clunk noise similar to recall affecting 2014-2016 vehicles, steering seems loose and a clunking noise is heard , the noise occurs in parki or in motion
I suddenly started hearing a knocking sound coming from my steering column. I noticed it when I would make u-turns and when parking into a parking lane. After a day or two, the knocking began to be more frequent. I can be driving down the highway or stationary and the knocking will occur with a slight turn of the steering wheel also causing by wheel to be very loose. I dropped my vehicle off at the local kia dealership service department and they recommended the steering coupler be replaced. I declined services at that time and took my vehicle to another kia dealership. All I did was pull into the service department lane and spoke to a service department employee explaining what issues I am having with my steering and he immediately said " I don't even have to look at your car I know what the problem is; it is the steering coupler, we see this all the time but kia will not recall the soul model for this issue." I then went home and researched kia vehicles to find the optima vehicles had the same issue and were recalled. I then called the customer service 1-800 -333-4542 and submitted a complaint stating I do not feel safe driving and asked why this issue has not been recalled on souls as I see many complaints online about this issue and other kia models have been recalled for the same problem. My information was taken and I am expecting a call within the next couple of days from the department parts and service manager as the warranty expired after 60,000 miles and I currently 66,815 miles. I believe kia should be held responsible for this issue since they are aware of this ongoing problem with their product!
The steering wheel became loose with much "play" in steering and a clicking noise from the steering lock. This happens both stationary with the car on in park and when driving. I have had alignment and suspension checked and it is not apparently the issue. Apparently the steering shaft becomes loose where it is coupled with the steering gear/rack. This loose steering is very dangerous as when steering around curves the car steering actually pulls on the road so I now go much slower around curves than is posted on speed signs to avoid loosing control of my vehicle. When I go over uneven roads or bumps the car also shifts and pulls as I do not have full control over the steering. When I brake at speeds over about 40mph I notice that there is also this same play in the steering so I make sure I am considerably a far distance behind another vehicle in order to stop slowly. I feel that this is a very dangerous problem with the 2012 kia soul and have noticed upon researching online that the kia optima has a similar problem which was eventually recalled for repair.
Steering wheel makes a clunking noise when turning to the left or the right. 31000 miles. Dealer said is out of warranty. What to do?
Noise in steering column . Mechanic noticed it as well when I took it in for an oil change!
Brake switch failed. My brake lights no longer worked and power steering was disabled, making the car impossible to drive. Could not get car out of "park" without using override button. Car needed to be towed to kia dealer. This switch has been recalled on 1.6 million kia's but my car was not included but should be added. Not sure how long I was driving without brake lights working. I'm glad I never use my cruise control as pressing the brake peddle would not disengage the cruise control function.
My steering warning light has come on twice and I have completely lost all power steering. I took my car to my kia dealership and they told me it's not a covered repair but it should be because it is a safety issue and makes the car a danger to drive
The power steering gear locks up randomly. It makes a clucking sound and car is all over the road. Kia dealership worked on the steering gear with only 8000 miles on it. It appeared that the gland nut backed its way off the shaft where the steering wheel connects to the gear. The car now has 12,000 miles on it and it is happening again. When this fails the steering can detach from the steering gear loosing all ability to steer the car. I noticed that this is not an isolated case and this is happening to all 2013 kia souls on the internet. Before someone gets killed there should be an immediate recall. If the steering had locked up on a lane change it may have been a fatal accident.....updated 12/07/15 *bf; 4/27/18*jb
For 5 months there has been a thumping noise in the steering column when turning 2 complete revolutions ie: when parking or truning into a drive thru lane and just 3 days ago my steering wheel seems like it jumped a notch and although its still driving straight the steering wheel has changed position about 5 to 7 degrees to the left...
Tl* the contact owns a 2013 kia soul. While driving approximately 5 MPH, there was an abnormal noise coming from under the steering column. As a result, the steering wheel became difficult to turn as the power steering warning light illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 9,336.
Sudden deceleration quickly followed by loss of all electrical power including steering, brakes, complete engine shut-off and dash instrumentation. Dealer found "no problem" and did not repair or replace ignition switch or anything else.
While driving on the highway as I went into my turn I noticed that the steering function was hard. The steering wheel and stability/ traction control lights came on. It was very difficult for me to drive the vehicle on my planned route to work. Due to the holiday the dealership is not open today and the vehicle that I purchased to be dependable is proving to be no longer that.
Tl* the contact owns a 2013 kia soul. The contact stated that while traveling various speeds, the vehicle erroneously veered left and right and caused the contact to crash into a guide rail. The contact sustained neck, back, and wrist injuries, a broken finger, and minor bruising. The vehicle was not diagnosed. The vehicle was destroyed. The manufacturer was contacted about the failure. The failure mileage was 14,000. The VIN was not available.
Tl* the contact owns a 2013 kia soul. The contact stated that while driving 35 MPH, the power steering failed without warning and the steering assist warning light illuminated on three different occasions. The vehicle was taken to the dealer for diagnosis but they were unable to duplicate the problem. The vehicle was not repaired. The manufacturer was notified. The approximate failure mileage was 850.
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