Complete engine failure - 11-5-18 - all lights came on and car died in the middle of a turn. All oil was gone from engine. Car cannot even be manually cranked. Seems to be exact same issue discovered with same year 1.6l engines, but wasn't included in recall as a 2.0l engine for whatever reason. 3 mechanics have quoted me a $10k repair including an entire new engine. No salvage or used engines available anywhere.
2014 Kia Soul engine complaints
Page 19 of 21: complaints 521 to 550 of 591, newest first, as owners wrote them.
Tl* the contact owns a 2014 kia soul. While driving at 50 MPH, the vehicle inadvertently downshifted. The vehicle failed to accelerate over 20 MPH with all warning lights illuminating. The contact was able to pull to the side of the roadway, turned the engine off, restarted after several minutes and was able to resume driving normally. The vehicle was taken to an independent mechanic who was unable to diagnose or repair the failure but was able to locate failure codes from the vehicle's computer. The contact was unaware of the failure codes. The vehicle was then taken to difeo kia (1320 ocean ave, lakewood, nj 08701 (833) 842-8290) where the vehicle was not diagnosed or repaired at the dealer due to the independent mechanic had removed the codes out of the vehicle's computer. The manufacturer was not made aware of the failure. The failure mileage was 9,541.
2014 kia soul. Consumer writes in regards to catalytic converter safety recall. *ld the consumer stated the motor was replaced due to an oil leak. The gas float sensor and fuel pump was replaced.. The check engine light illuminated. The consumer was directed to wait for mail notification to have the catalytic converter replaced.
Tl* the contact owns a 2014 kia soul. While driving approximately 10-15 MPH, the check engine indicator illuminated and the vehicle shut off. The contact was able to restart the vehicle. Additionally, when the accelerator pedal was depressed, the vehicle failed to respond. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that there were several failures that included the camshaft sensor and the downstream oxygen sensor. The vehicle was not repaired. The dealer and manufacturer were not contacted. The approximate failure mileage was 114,000.
Tl* the contact owns a 2014 kia soul. Shortly after the vehicle was purchased, it randomly stalled. The engine was hesitant and the check engine indicator illuminated. Riverchase kia (2200 us-31, pelham, al 35124, (205) 987-6518) was notified of the failure. The contact later received notification of the federal safety agency campaign numbers: 19v120000 (engine and engine cooling) and 17v608000 (steering). The contact scheduled an appointment, but the dealer did not provide the repairs within the timeframe that they indicated. The dealer did not offer a loaner vehicle. The vehicle was not diagnosed or repaired. The manufacturer was notified. The failure mileage was not available.
Tl* the contact owns a 2014 kia soul. The contact received notification of the federal safety agency campaign number: 19v120000 (engine and engine cooling). The contact stated that kia new braunfels (3363 interstate 35 frontage rd, new braunfels, tx 78132, (830) 214-7280) failed to provide the remedy for the recall campaign by only upgrading the cop ecu logic to prevent overheating of the catalytic converter and the engine assembly. The dealer had not provided an in-depth inspection of the parts. The contact felt that the manufacturer and dealer failed to comply with the repair guidelines as the manufacturer refused to replace the parts. The manufacturer was not contacted. The contact had not experienced a failure.
Tl* the contact owned a 2014 kia soul. While driving 45 MPH, the contact heard an abnormal noise under the hood of the vehicle. The contact pulled the vehicle over, lifted the hood, and noticed flames. The contact extinguished the fire. A police report was filed. The vehicle was totaled and towed to the contact's insurance company. The dealer and manufacturer were not made aware of the failure. The vehicle was not diagnosed or repaired. The failure mileage was 45,000.
My engine blew a piston and my motor exploded while I was driving 65 on the interstate. I was driving and all of a sudden my steering wheel locked up, my brakes locked up, my engine was smoking. I had to coast to the side of the road with my 4 year old in the back seat.
Driving on the highway and the engine just stopped. All lights went on and the car stalled. I had to pull to the shoulder. I was told there is a hole in the engine block and its 6000 to fix!!! I couldve died!!!
I was driving down the road doing about 45 miles per hour and out of nowhere my vehicle stopped in the middle of the road. I had to act fast and get off the road so I wouldn't get hit by the oncoming traffic. I had the vehicle towed and come to find out my 2.0 engine had seized. The tow truck driver from kia international roadside stated that they have been towing kia souls all month for bad engine problems. I have 65000 miles on my vehicle. My next oil change wasn't until another 1000 miles. No low oil pressure light came on not even the engine light, it just shut off out of nowhere. All the oil was sucked out of the engine, on top of that I have to pay $8,000 to get a new engine. A recall need to be put up about no warning lights on the dashboard.
Only has 104000 miles with regular documented oil change. Blown engine rod. At traffic light and when I accelerated large knocking was heard
Was driving down city street when vehicle started to stall and make a knocking noise from the engine. Pulled over checked and added a little oil, and when went to start the car it was slow to start and engine light is on and remained on. Oil is fine.
The vehicle is well maintained and at 69441 miles on the 2.0 liter engine, the engine seized while driving in heavy traffic on an interstate highway. I had to get out and push it to a safe area off the highway. I had it towed to a certified mechanic and the diagnosis was a seized engine. I contacted a local kia dealer and they would not cover it under any warranty. They only offered a very high estimate to replace the engine. I opted for my mechanic to install a used replacement engine from an auto recycling company. Invoice for the replacement engine is attached to this report. Since the replacement engine came out of the same year and model kia soul with slightly lower miles on it, I am concerned that the same thing will happen with the metal chip in the engine defect issue recently reported, since I drive mostly highway speeds. It is extremely dangerous to get out and have to push the car off a busy highway!
When driving, it started to make a loud knocking noise out of no where had 2 shops confirm they have to get into the engine to see exactly what was inside. This car was well maintained. No reason the engine should have gone out. Car was 4 feet down my street when it started knocking really loudly. Was not even running for a minute.
Engine loses power at times for a split second. Acceleration sometimes causes a lunging motion. Also has difficulty maintaining speed while climbing small hills. Oil runs dry within a week of refill.
I noticed a strange clicking or sputtering of my motor and then the engine completely cut off while driving down a city street. Fortunately, I was on a street, turning right at a stop light...and not the freeway! Found out that the engine blew and that all the oil was sucked up out of my car. My next oil change wasn't due for another 1000 miles. I had no warning lights! No nothing other than non-functioning car. Researched engine failure and found out about the recall on 1.6 l engines (I have a 2l) but same issue. My mechanic said that he sees this at least once every 2 months in kia's. The 2l needs to be added to the recall! Apparently, after research on this site, many people are complaining about the same issue. People could get hurt! What if I was on the freeway??? Or, my engine caught fire??? I'm so grateful I'm alive right now.
Vehicle in motion,driving in a parking lot at approximately 12mph when the engine stalled. Engine failed to restart after several attempts. Initial diagnosis and repair from kia dealership said internal damage to fuel pump. Less than one hour after picking vehicle up noted noise from engine during acceleration and check engine light came on. Took the car back to the dealership and dtc code indicated an issue with catalytic converter.
My motor exploded just like the 1.6 motors that are being recalled but mine is a 2.0 motor.
3/10/19 vehicle showed fluttering engine light while driving on residential street (35 MPH). Checked, found was 3 qts low on oil at 1 week after oil change when vehicle has shown no noticeable oil consumption previously. Maintenance records show on schedule or better since purchase. Dealer states internal engine damage @84,526 miles - symptoms match recall 19v‑120, including obdii code & catalytic conv, but is denied by manufacturer until the possibility of legal action & media coverage is brought up. Is now being 'reviewed' by manufacturer, while no usual dealer assistance - most especially 'loaner' vehicle - is provided. Important: as stated in the federal safety agency safety report, kia does not produce vins sequentially, thus the usual manufacturer's VIN database method appears ineffective - a VIN search turns up no recall for this vehicle, including previous ones it has been serviced for, a result reported by other kia owners spoken to while waiting at the dealer's service center. This may be the reason for the widespread issues with recall denial.
Recently filed a complaint regarding my 2014 kia soul engine failure, my engine is a 2.0 it makes no sense that a 1.6 liter engine is being recalled
Tl* the contact owns a 2014 kia soul. When the accelerator pedal was depressed, the vehicle stalled and made an abnormal noise as if pressure were being released. The contact stated that the vehicle began to drive, but shortly after, began shaking, smoking, and making clunking noises. The contact shifted into neutral and pulled the vehicle over to a safe location. The vehicle was towed to oakes kia (2900 burlington st, north kansas city, mo 64116). The manufacturer was contacted and stated that the vehicle was not included in the federal safety agency campaign number: 19v120000 (engine). The vehicle was not diagnosed or repaired. The failure mileage was 73,350.
On 02/15/2019 I was driving on county hwy h in delta township, wi at 45 MPH when suddenly I heard a loud noise and my 2014 kia soul lost power. As it lost power, first my oil light started blinking and then my check engine light came on and started blinking also. I was able to turn it around and drive approx. 100 ft into the delta town hall parking lot where I discovered my engine was smoking and I had lost numerous fluids out of the engine. I then called a local wrecker and they towed it to their shop. A&l auto in iron river, wi. They stated after looking at it that something made a large hole in the side of the engine and most likely the engine would need to be replaced. I then requested they tow it to the kia dealership in duluth, mn where I purchased the vehicle.
Engine runs dry of oil while stationary, headlight wires melt while stationary.
Tl* the contact owns a 2014 kia soul. While driving approximately 50 MPH, the contact heard a knocking sound coming from the front end of the vehicle. There were no warning indicators illuminated. The vehicle was pulled over to the side of the road and later towed to crown kia (903‑581‑7688, located at 4818 troup hwy, tyler, tx 75703) where it was diagnosed that the engine needed to be replaced. The manufacturer was not made aware of the failure. The vehicle was repaired. The failure mileage was approximately 124,000.
I believe my car should be added to the recalls especially the catalytic converter recall I found it very odd that I hae an issue with it only having the car for a few years.my check engine light came on and found out it was the catalytic converter
On may 29th 2018 I went back to holly kia with a problem with my tires . I spoke to the service department supervisor again about the cataly converter. He stated to repair the catalytic converter would cost me about $1100. I was truly upset because my car is only 4years old. Once I picked up my car I contacted the kia corporate office and spoke to another young lady explaining to her the situation and she was very rude unprofessional because she told me that it kia only manufactures the car but they are not responsible for when a part such as a catalytic converter may go bad in a car and there was nothing they could do for me. She then stated that the next time I purchase a car I should make sure I understand the warranty coverage before I purchase the vehicle. Needless to say my catalytic converter needs repairing. I also had problems with my tires and I explained to the young lady this as well. I told her I just didn't understand why they did not want to help me get these situations fix because my car was fairly new. Well I didn't get help from her. Far as my tires after getting the crank sensor fix I found myself back at holly kia getting my tires looked at because the air kept going out. One morning going to work a young man stopped me on the highway to tell me my tire was flat I immediately but air in the tire and went to holly kia and told the same parts service supervisor what the problem he took my car in and had the technician look at my tires I asked him could he have them look at all the tires because I am putting air in the tires every other day. Well in june my son had to purchase that same tire that they said was fix and told me all the other tires were good. In september 2018 I had to end up purchasing three other tires because I was still experiencing the same problem with having to put air in the other tires. Ever since I purchase the tires no problem
My daughter was driving the vehicle on 02/22/2019, and it started making a loud knocking sound. We were able to get the car home and drove it to the dealer on 02/23/2019. The vehicle didn't make it all the way to the dealer. The dealer determined that the engine failed and that there was extensive rod bearing damage. This vehicle had only 77526 miles on it.
Loss of engine power, the car was towed to a nearest dealer for diagnosis and found that catalytic converter was defective.
On 09/23/2018, while driving 70 on the highway about 1 month after my tune up, my car started making this horrible noise and the engine and oil lights started flashing and the car started jerking and rattling really hard. I pulled over and discovered that the engine blew a spark wire (I have a video). I drove to the nearest advance auto parts and a mechanic of 30 years said he never seen nothing like it. The next day I took it back to castrol (who completed my tune up) and they changed all spark plugs and wires stating that they never seen that happen before and there were no leaks and no indication as to why that happened. On 12/172018, the car started jerking and rattling again while going about 45-50 on a main road and once I parked, it completely shut off. I had it towed to ed voyle kia and was told that there was a recall on my engine so it will be replaced. They put me in a rental and two months later I was told that yes, there is a recall, however, my VIN # hasn't come up yet so I can pay out of pocket and be reimbursed once my VIN# come up. They took the rental back and I'm now without transportation. I can't get to work and I still owe about 10k on my car. No one is helping me at kia and I've been given the run around. I literally was provided a po box to send my complaint to. I've spoken to several people yet no one seem to care
Bought a used 2014 kia soul in 12/2015 with 34,000 and put on 17,400 miles to date.approx. 12/27/18 heard a very slight knocking, tapping noise (had to turn the accessories off to hear it) and checked the oil level (which was fine-just had it changed). No loss of power, no smoking, and no warning lights came on. The weather was cold (winter in the northeast) so I assumed the noise was a cold engine and the noise was hardly audible as the car warmed up. It eventually got louder and louder and got faster as I accelerated (still no loss of power, etc. I stopped driving the car middle of january 2019 and parked it in my driveway.(I was afraid I would do more damage) and had it towed to a kia dealer to have them assess the noise. On 1/29/19 the dealer called me at work and told me "you need a new engine"....and also told me she spoke to service dept. And there is nothing they can do for me because it was out of warranty by 5 weeks (approx.).I've submitted all of my maintenance records to date (done by manufacturer's dates/only oil changes/ did not need any mechanical repairs). I've contacted kia headquarters approx. 16 times and no one has returned any calls. Last time I spoke to them they are in the 'waiting stage' to see what decision can be made as far as ?? Repair or replacement of the engine. They would like me to pay for it. (they want to make sure it's not something I did to the car). Meanwhile my vehicle is sitting on the back lot of the dealer. Keep in mind I've only put on 17,400 miles in 3 years.......please address if you can. Thank you! (I do have all the invoices, maintenance records, but cannot scan at this time)
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