The contact owns a 2015 Kia Soul. The contact received notification of the federal safety agency Campaign Number: 20V750000 (Engine) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
2015 Kia Soul engine complaints
Page 9 of 23: complaints 221 to 250 of 663, newest first, as owners wrote them.
The contact owns a 2015 Kia Soul. The contact stated that while driving approximately 65 mph, a thumping noise occurred under the vehicle and suddenly the speed was reduced and the vehicle would no longer accelerate. While coasting to the side of the road smoke was present coming from under the hood of the vehicle. Moments later flames from under the hood engulfed the vehicle. The fire department was called to the scene and extinguished the flames. No injuries were reported. The vehicle was destroyed. A fire and a police report were taken and the vehicle was towed away. The cause of the failure was not determined. The manufacturer and local dealer were not notified of the failure. The failure mileage was 85,000.
On March 31, 2022 I was driving to work. The engine light was on. Without warning, the engine stalled while I was driving, and my car coasted to a stop in traffic. It was an unsafe situation. I had the car towed to the Kia dealership, which had previously told me (on January 7th) that there was nothing wrong with the engine, it was normal for the engine warning light to stay on, and no repairs were needed. The car has been at the Kia dealership since March 31st and no repairs have been done.
Engine burns oil which led to engine failure
While driving on the interstate. the oil change light and battery light came on and the car started spuddering immediately on the interstate forcing the car to slow down. It was towed to a local mechanic who did not notice anything wrong except there was low oil. The last oil change was performed on the car about 2000 miles ago. He topped it off and the car started running fine. After about 2 hours of driving on the interstate and the car started having trouble accelerating and started spuddering again. Drove it slowly to the nearest mechanic. This mechanic tested it and it was diagnosed with a complete engine failure. They drove it around to confirm the diagnostics. They also said the oil was low which the oil was confirmed by me and the mechanic for being full at the time of the first incident. Called Kia to check for warranty and it appeared that there was a recall for the engine but the repairs was not made. I was not given a notice about a recall. I called the dealer that I bought the vehicle who says they do not perform recall repairs on vehicles. Kia refuses to do anything about the vehicle and it almost caused a major accident on a major freeway that could have resulted in a life
I was driving on the highway and suddenly was unable to accelerate. The car went from about 65 mph to 20mph and I was not able to get it back up to speed. There were many cars behind me and it could have easily been an accident. After this happened, it was also extremely dangerous to try to merge into another lane to be able to get off at an exit or pull over. I took the car to an independent repair facility and they suspect a clogged exhaust system and pointed me to a KIA recall notice for the years my car was manufactured. They advised me to contact a dealer because it might be under warranty and the last time they attempted this repair the car started a fire. I had the car towed to a kia dealership. They say there are no recalls for my VIN # and that my car is unaffected by the SC176 Safety notice. There have been no symptoms or warning lights prior to this happening. Even while taking the car to the repair shop and also the kia dealer the car does not show any codes/messages that would indicate the car has a problem.
Catalytic converter needed replacing at 100,000 miles! REALLY!! I have NEVER OWNED A CAR THAT NEEDED A CATALYTIC CONVERTER REPLACED BEFORE 200,000 miles! CHEAP PRODUCT installed!
The contact owns a 2015 Kia Soul. The contact stated while driving approximately 10 MPH and making a right turn, the front passenger’s side wheel suddenly malfunctioned rendering the vehicle undrivable. The vehicle was towed to an independent mechanic who diagnosed that the front passenger’s side lower control arm had fractured due to faulty ball joint. The control arm was replaced but the vehicle started to experience vibration and shaking. The manufacturer and local dealer were not notified of the failure. The contact also indicated that the vehicle had experienced engine oil consumption issues. The cause of the failure was not determined. The failure mileage was 150,000.
Having catalyst system efficiency below threshold issues The engine light is on code is P0420 Autozone gave me the diagnostic Engine light turns on and off
The contact owns a 2015 Kia Soul. The contact stated while driving approximately 50 MPH, the vehicle started to decelerate independently and would not accelerate while the accelerator pedal was depressed. Additionally, there was a burning odor coming from the engine compartment. The vehicle was taken to an independent mechanic who diagnosed that the catalytic converter was faulty and needed to be replaced. The vehicle was later taken to the local dealer who confirmed that the catalytic convertor was faulty. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was provided. The failure mileage was 72,000.
Constituent contacted senator blackburns office concerning their auto complaint with kia regarding recalled engine repair needed on their 2015 kia soul. The consumer stated the vehicle was sold by the dealership without having the open recalls completed. The dealership declined to repair the vehicle and suggested the owner purchase another vehicle.
The contact owns a 2011 BMW 32i. The contact received notification of the federal safety agency Campaign Number: 22V119000 (ENGNIE) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2015 Kia Soul. The contact stated while driving at various speeds, the vehicle hesitated while depressing the accelerator pedal with the check engine warning light flashing on the instrument panel. The contact had taken the vehicle to the dealer on several occasions and the knock sensor, O2 sensor, engine pistons, and other engine parts were replaced; however, the failure persisted. Upon investigation, the contact discovered the federal safety agency Campaign Number: 19V120000 (Engine, Engine, and Engine Cooling) which she linked to the failure. The manufacturer was notified of the failure and the contact was provided a case number. The vehicle was not repaired. The failure mileage was approximately 60,000
2015 kia soul. Consumer writes in regard to an issue with the combustion chamber. The consumer traded the vehicle in because of the failure, prior to discovering the recall notice.
The contact owns a 2015 Kia Soul. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The vehicle was towed to the dealer where it was diagnosed that the catalytic converter and rod bearing needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 160,000.
I was just driving home from work on a main road. Car started perfect as usual. Got about 5 miles down the road i started to hear a rattling noise almost like a tin can. I slowed down to pull over. Got out to look at the problem with the car shut off. A huge puddle of oil leaked out and car will no longer turn on. Had to get it towed home. Contacted Kia dealership after doing research on the issue. I was Never informed by phone, mail, email about this recall or the upgrade needing to be done. The dealership told me they won’t honor the recall. So I’m left with a unusable car.
The contact owns a 2015 Kia Soul. The contact stated while driving approximately 5 MPH, the vehicle vibrated and stalled. The TPMS warning light illuminated. The vehicle was taken to the local mechanic who diagnosed a failure with the catalytic convertor, engine, and pistons. The vehicle was not repaired. The vehicle was then taken to the dealer who was unable to determine the cause of the failure. The vehicle was not repaired. The contact related the failure to the federal safety agency Campaign Number: 19V120000 (Engine, Engine and Engine Cooling). The manufacturer was notified of the failure. The approximate failure mileage was 150,000.
On 7-3-2022, I was driving my 2015 Kia Soul on I-5 north with my daughter heading home from a short road trip to San Francisco. We where @ 70mph and started up the Shasta mountain when my check engine light started flashing, and I lost all power, the motor started knocking and smoke started to come from the exhaust. As a semi had to blow his horn and swerved to ovoid hitting us.
Engine blew up unexpectedly while driving with no prior warnings.
The contact owns a 2015 Kia Soul. The contact stated that while he was performing an oil change, he noticed that the vehicle was consuming an excessive amount of engine oil. The vehicle was taken to the dealer; however, the vehicle was not diagnosed nor repaired. The dealer informed the contact that the vehicle was not covered under warranty due to him being the second owner. The manufacturer was not made aware of the failure. The failure mileage was 60,799.
My 2015 Kia Soul had a massive engine failure at 80 thousand miles, and the engine is damaged beyond repair.
1. The Oil light came on and I thought I just needed an oil change. I was driving when my car started making a knocking noise. I called 4 KIA Dealerships to explain my situation and they all kept trying to push me off on the other, until one of them was finally able to get me an appointment at the other location in Longwood, Fl. Long story short they told me that there were a few recalls on my car and they could be fixed, only to find out later they could not fix my car due to another recall not being done on the car, even though the recall notice that they sent me was said they are to fix Catalytic Converter Protection logic in the Engine Control Unit, and if Necessary Replace the Catalytic Converter and/or Engine at NOT COST TO ME. Yet KIA Dealership called me back to tell me they couldn't fix it and I must speak with the manufacturer of KIA to ask them to fix it only for them to say they would give me a case number and call me back, ONLY NOT to call me back and then the person who said he'd be fixing my car kept giving me the run around and then told me he would speak with the regional manager of KIA and they could possibly GIFT me an ENGINE, for my car. Like how odes that make since. They can GIFT ME AN ENGINE, but they can't fix my car like it states in the letter they sent me. It clearly states my car can stall (which it did) and cause an accident, catch fire or combust due to the recall issues. No matter what was said it's like KIA Dealership was trying to BLAME ME FOR THE ISSUES WITH MY CAR WHEN THEY SENT ME A NOTICE AND THEY TOLD ME ABOUT THE RECALLS WHEN MY SON BROUGHT THE CAR TO THEM. I screen shot all the conversations sent to me via text and chat. LIES AFTER LIES FROM THE KIA DEALERSHIPS so disappointing. My car has been at the dealership for almost 2wks and nothing has been done. They want ME to pay $6,720 for a new/ENGINE replacement when they are supposed to fix it for free regardless the issues and warranty! No one has contacted me for days now!????
The contact owns a 2015 Kia Soul. The contact stated the vehicle was being driven to the dealer for an oil change when the vehicle stalled. The vehicle was able to be restarted. The contact stated that the oil level warning light was illuminated. The vehicle was taken to the dealer and diagnosed and the contact was informed that the engine needed to be replaced; however, the vehicle was not repaired. The contact stated that the dealer stated that the recall under the federal safety agency Campaign Number: 19V120000 (Engine, Engine and Engine Cooling) needed to be completed before the engine would be replaced. The contact stated that she also received notification of the federal safety agency Campaign Number 19V101000 (Engine) however, the dealer and manufacturer declined repairs for both recalls. The contact stated that she received the recall notifications in April of 2022. The contact stated that the dealer was notified of the recall and stated that if there were no issues with the vehicle that there was no reason to take the vehicle to the dealer for the recall repair. A case was opened with the manufacturer. The failure mileage was 103,629.
As per Kia's recall on the catalytic converters on some models, our Kia is also giving the CEL obd code of p0420, but on the federal safety agency our specific car isn't listed as being a part of the recall. It fits in the engine being a 1.6l and the correct year for the recall, and is having the same issues as the recalled models, but for some reason our's isn't shown as having that recall on this site, even tho it does show up as having that recall on other vin checking sites.
While driving down the interstate, my car started sputtering, decelerating, and then cut off. I was able to get it back on long enough to get off the interstate. When I stopped, my car cut off. Turn it back on, sputter down the road, then engine knocking, turn off. For about 15 miles. I finally got it towed to my Kia dealer and I explicitly told them about the recall. They had no idea what I was talking about so I called Kia. According to Kia, even though my car is on the recall list, I'm out of luck because I wasn't informed that it had to be done during a certain time. I'm not the original owner and never got notice and now I'm out of a car I am STILL paying on!
The contact owns a 2015 Kia Soul. The contact stated while her spouse driver was driving approximately 45 MPH, the accelerator pedal functionality was inoperative. There were no warning lights illuminated. The vehicle was towed to the independent mechanic to be diagnosed. The contact was informed that the catalytic converter was faulty; however, the vehicle was then towed to the dealer who determined that the failure was caused by a faulty wheel speed sensor. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 160,000.
Kia Soul is burning oil more frequently before every scheduled oil change. Lost of power going uphill.RPM goes high and drops speeds drastically. I had already replace catalytic converter twice. Most recent, it started to lose power, went into limp mode with no check engine light and messed up the catalytic converter had to replace again.
Engine light and ABS light always on, kia hasnt explained this issue or expressed concern about it.. Engine randomly started leaking oil, blowing out white smoke, stalling out upon accelerating causing safety issue in traffic. Kia has had car for 2 weeks now with no answers to resolve. Being told the recall issue is "fine" I use my car for work and this unresolved issue is affecting my livelihood. This all began on 4-29-22 and am now being asked to pay for further testing for diagnostic purposes. Told there are no loaner vehicles and to rent one at my own expense.
The contact owns a 2015 Kia Soul. The contact stated that while her husband was driving approximately 55 MPH, he heard an abnormal loud sound coming from the hood before the vehicle stalled. The contact was unsure whether there were and warning lights illuminated. The contact stated that her husband was unable to restart the vehicle and might have pushed the vehicle to the side of the roadway. Upon opening the hood to determine the cause of the failure, the driver noticed there was smoke. The contact's husband and her father replaced the alternator and battery on site however, the vehicle failed to restart. The vehicle was towed to the contact's residence. The contact later received notification of the federal safety agency Campaign Number: 19V120000 (Engine, Engine and Engine Cooling). The manufacturer was notified of the failure and assisted the contact with towing the vehicle to the dealer for the recall repair. The dealer diagnosed that the engine needed to be replaced. However, the dealer informed the contact that the vehicle could not be repaired under the federal safety agency Campaign Number: 19V120000 (Engine, Engine and Engine Cooling) as the vehicle mileage was over 150,000. The manufacturer was contacted and confirmed the dealer information. The vehicle was not repaired. The failure mileage was approximately 151,000.
The contact's daughter owns a 2015 Kia Soul. The contact stated that while her daughter was driving 55 MPH, the vehicle stalled with an unknown warning light illuminated. The contact's daughter was able to drive the vehicle to an independent mechanic who informed her that the catalytic converter and oxygen sensor were defective. The vehicle was repaired. The contact was informed by her daughter that an abnormal knocking sound was coming from the engine with the check engine warning light illuminated. The contact had taken the vehicle to an independent mechanic for an oil change and informed the mechanic of the knocking issue. The contact's daughter was informed by the independent mechanic that there was no available service technician to inspect her vehicle. Soon after the oil change was completed and driving at an undisclosed speed, the rod bearing punctured the engine block. The check engine warning light was illuminated. Upon investigation, the contact discovered the federal safety agency Campaign Number: 19V120000 (Engine, Engine and Engine Cooling) which she linked to the failure. The vehicle was towed back to the independent mechanic where an estimate was provided for replacing the engine. The dealer was notified of the failure and informed the contact that since the ECU upgrade was not performed; the cost for a new engine would not be covered. The manufacturer was notified of the failure and provided the same information as the dealer. The vehicle had yet to be repaired. The failure mileage was approximately 112,000.
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