Tl* the contact owns a 2015 kia soul. While driving 45 MPH and making a left turn, the vehicle veered to the right. The contact stated that the vehicle drove up onto a sidewalk, where all four tires were punctured, the oil pan was damaged, the subframe was bent, and the frontal air bags deployed. The vehicle was towed to the dealer. A police report was not filed and there were no injuries. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 20,000.
2015 Kia Soul steering complaints
Page 3 of 3: complaints 41 to 44 of 44, newest first, as owners wrote them.
As two disabled persons who purchased our 2015 kia soul just four months ago, we want to know when the nhsta knew or first became aware of this problem to include when kia first became aware of this problem. Kia corporate headquarters did not or would not tell me. I would have never purchased this car used specifically for our disabilities. I did not buy a lemon, I bought a car that would last. Now our car will have second rate parts, I.e. Adding a bolt. I wanted a car that was built the way a car should be built with no problems nor dangers. We are saddened beyond belief that we wasted all of the monies on that car. A defect, is a defect . We purchased a defective product. Unknowingly. The consumer stated she was never informed there were possible steering issues with the vehicle. Updated 02/22/16. *jb updated 09/22/16.
Tl* the contact owned a 2015 kia soul. While driving approximately 40 MPH, the steering lost power and the steering wheel locked, causing the vehicle to roll over five times before crashing into a mailbox. All the air bags deployed. The local police, the fire department, and the paramedics were at the scene. A police report was filed. There were minor injuries that did not require medical attention. The vehicle was destroyed and was towed to a tow yard. The manufacturer was made aware of the failure, but did not assist. The VIN was invalid. The failure mileage was 3,000.
First occurred at 134 miles on my 2015 kia soul...bouncy vibrating shaky ride could be felt under my feet like something bumping the bottom of the car and in the steering wheel like someone was tapping on it continuously. Passengers front and rear can feel the vibrating shake. Has been returned to dealer five times with this problem and has not yet been repaired. It is so bad it's uncomfortable to ride in and drive. Two service techs have told me they feel it but don't know what it is. Local dealer refused service after the fourth time saying they would not try to "fix" it again so kia corporation sent to another dealership. The second dealership feels it but they don't know what it is either. A field tech is being sent with a new machine to determine the problem. New tires and wheels have been put on the vehicle...they made a difference but it still has the vibrating shaky feeling. Twice, when gas pedal is pressed, the car would not move...service techs don't know why. The car shudders many times when sitting at a red light or stop sign or parking lot...it will be running smoothly, then suddenly begin the shudder and shake. After a few minutes, it runs smoothly again. And no, it is not the AC compressor kicking in...the vibrating shaky ride occurs on all types of pavement and road surfaces. When turning the steering wheel to go around a curve, the wheel shakes as if the axles are bad. It has been doing this since purchased june 24, 2015, new, and now has 4,000 miles on it and is still doing its vibrating shaky thing. Anybody else have these problems? This is the third 2015 kia soul we have owned! The other two are great! No problems...totally different from this one.
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