The contact owns a 2016 Kia Soul. The contact stated while driving 30 MPH, there was an abnormally loud sound coming from the catalytic convertor. The contact received notification of the federal safety agency Campaign Number: 19V120000 (Engine and Engine Cooling), and the vehicle was taken to a local dealer, where it was diagnosed that the Catalytic Overheating Protection Engine Control Unit logic needed to be replaced. The vehicle was repaired; however, the check engine warning light remained illuminated. Additionally, the vehicle failed to start. The contact stated that the catalytic convertor had failed. The local dealer was contacted, but the vehicle was not diagnosed or repaired because the warranty had expired. The manufacturer was made aware of the failure The failure mileage was approximately 95,000.
2016 Kia Soul engine complaints
Page 8 of 22: complaints 191 to 220 of 623, newest first, as owners wrote them.
I went in to Kia Dealership in early 2023 because my Catalytic Converter was popping up on the OBD computer. I saw that it was under recall. So i scheduled a recall appointment with a Kia Dealership near me. Now months later, the CAT is popping up on OBD computer again. I scheduled another appointment with kia but they told me that they wanted to charge me $109 to look at me car and also that since all Recalls have been completed that they wont change my cat under recall. So I have no idea what they actually did to my car but they never replaced the catalytic converter that was under recall. and now i may be stuck having to pay for this issue my self
The engine and catalytic converter failed while driving on the highway started slowing down and making a sound
Kia didn't thoroughly inspect my car in response to recall 19V101which would have caught a damaged catalytic converter. Kia updated the code in 2019 but did not replace my catalytic converter and is now unwilling to honor the recall repair necessary. My catalytic converter is now damaged with the same symptoms identified in the recall. Kia is insisting that I cover the costs associated with the repair.
Engine stalling/losing acceleration. Piston damage may result in an engine stall, increasing the risk of a crash. A broken connecting rod may puncture the engine block allowing engine oil to escape. The leaking oil may contact the exhaust, increasing the risk of a fire. The engine stalls and loses acceleration spontaneously during driving. This will lead to a failing O2 sensor, not sure which comes first. My car would lose power on the freeway and making Left hand turns leading to near crashes. The problem has been confirmed by a repair shop. No warning lamps were triggered not sure if this is also part of the problem, it does not trigger a warning light.
My family decided to purchase a 2016 Kia Soul and it was a great car until it stalled on me on a highway, and funny enough I was helping my father on his vehicle on the highway. I had this car towed to Raceway Kia at Freehold NJ , who provided a KDKS software update to the engine. A short time later, the car had to be sent again and they performed an oil consumption test. By this time, my car was near the warranty expiration of 100k and they stated that since I performed this, that if there were problems with my vehicle, they would fix it. Fast forward and now I am experiencing a knocking in my car and it is losing acceleration/ power. I sent my Kia Soul to another dealer, Matt Blatt Kia at Toms River. They diagnosed the engine and stated that there were no engine problems or codes and that I need a new catalytic converter that costs over $3000. This is not fair because there is research that supports that because there is engine problems with this model, this could contribute to catalytic converter problems. I am aware there is an ongoing settlement that qualifies my 2016 Kia Soul, and know that others have had their engines replaced. Links: [XXX] [XXX] What should I do next? I do have the receipts with line by line itemized suggested repairs. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Certainly. I own a 2016 Kia Soul, and recently I've become aware of some serious issues with the vehicle that are deeply concerning. It has come to my attention that the car is experiencing piston damage, which could potentially result in engine stalling, thereby significantly increasing the risk of a crash. Furthermore, there is a possibility that a broken connecting rod may puncture the engine block, leading to the escape of engine oil. This could not only cause significant damage to the engine but also poses a serious safety hazard. In the worst-case scenario, the leaking oil may come into contact with the hot exhaust system, significantly increasing the risk of a My 2016 Kia Soul has been causing me a lot of trouble. Every 5-6 months, it needs a tune-up, and it frequently starts making loud noises from the engine. The car also has a concerning habit of skipping, and at times, it won't go faster than 20 miles an hour. This unreliable performance has put me in dangerous situations, including being side-swiped due to the vehicle randomly cutting off while driving. In an effort to get to the bottom of these issues, I had a diagnostic test run on the car, and the results were troubling. The codes that came up include P1326 for the glow relay stuck on the power train system, as well as anti-lock codes What is particularly distressing about this situation is that despite the severity of these potential risks, Kia of Pendleton has refused to address the issue and rectify the problems with my vehicle. This lack of action is extremely worrying, especially given that I regularly travel with my two kids in the car. The safety of my family is paramount, and the fact that we have almost been involved in crashes twice due to these issues is deeply troubling. I am reaching out for assistance and resolution in this matter. The safety of my vehicle and the well-being of my family are at stake, and I urgently need a response and a plan to address these serious safety concerns.
The contact owns a 2016 Kia Soul. The contact stated that the vehicle was experiencing abnormal oil consumption. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who informed the contact that oil was leaking into the catalytic converter. The vehicle was taken to another independent mechanic, where an oil change was performed after two weeks. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 147,360.
Unknown had check engine light come on scanned at O'Reilly came up with recall # SC176 but searching VIN said its not effective
Changed oxygen sensor and check engine light is still on
Oil consumption and engine stall. Engine light flashing. Taken to two Kia dealerships no resolution. Mechanic ran test to see engine recall issue. Still careless months later.
My engine is burning oil on the pistons and does not retain oil. I am having to top the engine oil off every 10-14 days. I went in to repair the catalytic converter, but I was told by the dealership that if I repair the converter, because I have a bad engine, it would be useless. The first warning sign was an H2O engine error that remains. My safety with a bad engine is put at risk with every drive. the problem has been occurring for over a year, and in addition, the brake lights in the front of the vehicle does not work, although it has been diagnosed.
Experiencing issues with the catalyst or catalyst converters. Misfire and codes as well as check engine light present
There was an engine light on my Kia and put on code reader and had several misfires and catalytic converter and sensor emissions control. Called Kia dealership and was told not covered under vin number for safety recall. But doing same thing as ones recalled. Will drive but than stalls and almost causing people behind me to rear end me on very busy road ways. Manufacture has not inspected it dealership refused it. Could end up killing someone and I can’t afford to fix only 122 ,000miles and I’m on fixed income started 2 weeks with issues
This car was bought used with less than 100,000 mile in less than 6 months of ownership the catalytic converter failed. The check engine light was not on. The car would not drive over 30 miles on the interstate and had to be towed last November 2022.After inspecting the car, the catalytic converter was clogged. After it was replaced, the owner has replaced spark plugs, coil packs, and oxygen sensor with no avail. The check engine light remains on. The converter is continuing to fail. No mechanic can figure out what it causing the issue.
The contact owns a 2016 Kia Soul. The contact stated while driving 70 MPH, the vehicle lost motive power and was unable to accelerate above 70 MPH. The contact was able to pull the vehicle to the shoulder of the road, where the vehicle stalled. The vehicle was able to restart, but the failure persisted. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the catalytic converter. The vehicle was not repaired. The vehicle was taken to the dealer, who confirmed the diagnosis. The vehicle was not repaired. After investigating the failure, the contact related the failure to the federal safety agency Campaign Number: 19V120000 (Engine, Engine and Engine Cooling) but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 107,000.
I had my car for almost a year and kept up with the oil changes and other minor work on the vehicle. Then all of a sudden my oil light kept coming on when I had gotten an oil change two days before. I had a mechanic check under the hood and they stated it was no oil in the car i than told them that I just got an oil change two days ago and that I never had an problem with this before every since than I had to constantly get oil changes because the car would run down quickly. I took the car to Kia for them to take a look at it and found out I got a recall on the catalytic converter system and they claim to have fixed it. Kia stated there was no oil leak that would cause the car to continue to need oil I told them how many times I had to get top offs and oil changes. The car started knocking loudly and shutting off in the middle of driving and next thing I know a mechanic is telling me that my motor is gone.
The contact owns a 2016 Kia Soul. The contact stated that while driving at an undisclosed speed, the engine made a knocking sound and then lost motive power. No warning light was illuminated. The vehicle coasted to the side of the road and was towed to the dealer. The dealer performed the recall repair under the federal safety agency Campaign Number: 19V120000 (Engine, Engine and Engine Cooling); however, the failure recurred. The dealer determined that there was sludge in the engine and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but denied the engine replacement due to a lack of oil change records. The failure mileage was 82,858.
The catalytic converter needs to be replaced. This 2016 Kia Soul has been leaking or burning oil for over a year. I would have to either get my oil changed or put more oil in around 3,000 miles (It recommended to get an oil change every 5,000 miles with synthetic oil). I don't see oil on the ground, so it's either burning oil or leaking into the catalytic converter or elsewhere. I had the PI2002B done, but my car did not qualify for the SC176, 20V750, or SC200 recalls by one year. All of these recalls could affect the engine and catalytic converter. I have also brought it into the dealership at least four times in the last 2.5 years because the check engine light came on. The first time is when they performed the PI2002B (Product Improvement Campaign). Two times they said I needed a new gas cap. The last time they said I needed to have a consumption test done. 100 miles into the consumption test my car became extremely sluggish and made a slight rattling noise at 65 mph. I think the 2016 should have been under the aforehand recalls.
Second time the catalytic converter has failed on a 2016 Kia Soul. The vehicle has had all of the recall items installed and still the catalytic converter has failed. Vehicle experienced a sudden loss of power followed by a P0420 error code. After scheduling an service inspection (5 weeks out was the soonest appointment available), it was determined the catalytic converter had failed again (It was replaced under warranty about 45,000 miles ago). I have called KIA repeatedly for over a month now to get a warranty approval but it is still under "management review". I have talked to several people at Kia corporate with no results. I have been forward to the supervisor's email twice but they will not call me back.
the federal safety agency - I own a 2016 Kia Soul that has a damaged failing engine; the problem is excessive oil consumption. This defect is causing motor oil to migrate into areas of the engine that it shouldn't be, thus inevitably causing a catastrophic failure; rendering the engine inoperable and irreparable. The oil pressure warning light came on only after the damage was done. Horne Kia in Gilbert Arizona, where I purchased the vehicle, inspected it and found this to be true. However Horne Kia and Kia corporate will not repair or authorize repair, respectively. I was told to continue driving it until the engine is completely destroyed in order to have it repaired...WHAT. So I'm being told that the engine will definitely seize-up and fail leaving me stranded; this is a safety nightmare. What if I'm driving on a highway when this happens. What if the engine failure causes me to lose control of my vehicle and cause who knows what. This not only puts me at risk, it puts others driving around me at risk as well; not to mention passengers that may be in my vehicle. Now there's gasoline mixing with the oil. Beside all of the aforementioned, now there's also a risk of engine compartment fire and loss of life.
The contact owns a 2016 Kia Soul. The contact was informed by the dealer that the vehicle had consumed a rapid amount of oil soon after an oil change. The vehicle was taken to a dealer where he was informed that an oil consumption test and a top engine cleaning would need to be performed to determine the cause of the failure. The manufacturer was also notified of the failure and a case was filed. The vehicle had yet to be repaired. The failure mileage was 91,326.
Check engine light came. Took it to my mechanic and diagnostics was done, and it showed code PO40 ???. That's when found out about a recall that was issued back in 2019, to prevent what happened to the catalytic converter in my car.
While driving it lost power. Went into limp mode. Towed to Kia said it was Cadillac Convertor.
Traveling on the interstate five days ago, the vehicle (2016 Kia Soul) started knocking and I could not accelerate. Was able to safely get off the road and had the vehicle taken to the closest dealership. Vehicle has had significant oil consumption. Diagnostic test concluded ignition coil replacement was needed due to code P0302. Other recommended action was fuel induction service. I've read online these are short term measures that generally do not work and that the knocking, inability to accelerate, and the check engine light coming on will recur. Last November, I had the software patch PI20002B ECU update. Since February of 2023, I have had three incidents due to the known problems with the engine for this model year. Why won't Kia and the dealers simply replace the darn engine?
Kia sold me a 2016 kia soul that does not have "immobilizer" software. Kia's cheezey solution is a steering wheel lock. Of note, hyundai is now offering software updates that install immobilizer function. Thought kia and hyundai are one company. So, I have a vehicle that can easily be stolen if I park it anywhere except in my locked garage. Thus far, no good solution from kia nor from the dealership where I purchased my 2016 soul. I bought this vehicle in good faith which now is crumbling.
Motor burns excessive oil; took vehicle to Kia dealership in October 2023. I told to get a full.synthetic oil change, and to return in 1000 miles to check the oil consumption. After an oil consumption test, if the vehicle is burning excessive oil, I told that my vehicle to my dealership to file a claim under the manufacturer's warranty to replace my motor/ engine needs to have a top engine cleanout at $500. If my vehicle fails this test, I am to return the vehicle to receive a new motor/ engine under the manufacturer's warranty. This is preposterous!
The contact owns a 2016 Kia Soul. The contact stated while driving 55 MPH, the vehicle lost motive power. The accelerator pedal was depressed but the vehicle failed to properly respond. The contact pulled to the side of the road. No warning light was illuminated. The vehicle was towed to a dealer to be diagnosed. The contact was informed that the failure was due to a faulty catalytic converter. The vehicle had not been repaired by a dealer. The manufacturer was made aware of the failure and filed a case for the failure. The failure mileage was approximately 79,000.
--Check engine light has come on and suggests the catalytic converter is an issue but there is also emission of excessive smoke from exhaust that appears consistent with faulty engine components --exhaust may no longer meet EPA standards of approval --problem has been diagnosed by an independent service center --dealer has referred me to THIS website but says to call back only if recall is confirmed by NTHSA --Check engine light appeared recently and I immediately brought it to independent service agent who stated my vehicle might be included in the broad recall and recommended contacting the Dealer which I have done and has referred me here.
Catalytic converter is overheating resulting in a check engine light. The code is P0420.
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