X Company failed to install with apiece of equipment that prevents others from starting up and stealing your car without an key on the day I went outside to find my car back window broken and steering column roped apart and key entry resulting in costly repairs that parts on back order . there is post on social media explaining how to steal this car . unlike other cars this part is equipped preventing the cars from being started unless a code is transmitted
2016 Kia Soul steering complaints
Page 2 of 2: complaints 11 to 30 of 30, newest first, as owners wrote them.
Ignition DESIGN MAKE (Kia Soul) MY2016 KIA SOUL EASY TO STEAL ON 8/2/2022 When I woke to go to my work my back passengers window was broken .police was call during the investigation the officer showed my steering wheel dis connected not able to drive . Due to Kia not warning consumers that their cars are easy to steal has cost me deductible and rental fees to get to work . My car has not began to be service due to the back log of repairs for this incident that is not the consumer fault even if the car repaired is not safe because its target along with posting on social media how to steal kia cars in 30seconds and Kia Boys tik-tok challenge .
The contact owns a 2016 Kia Soul. The contact stated while driving at an undisclosed speed and making a turn, she heard a creaking sound coming from the steering wheel. The vehicle was taken to the dealer and the mechanic stated that no failure was found. The vehicle was then taken to an independent mechanic who stated that the vehicle was experiencing the failure listed in the federal safety agency Campaign Number: 17V608000 (Steering). The vehicle was not repaired. The dealer and the manufacturer were contacted and confirmed that the VIN was not included in the recall. The failure mileage was 81,900.
Catalytic converter stopped up. Unknown for the other. Took it to Kia place to get the recalls fixed and they denied fixing either problems and charged me 245$ to put my car back together.
The contact owns a 2016 Kia Soul. The contact stated while driving approximately 65 mph, there was an abnormal cracking sound detected before the vehicle lost motive power. The check engine warning light was illuminated. The vehicle was towed to the residence. The vehicle was then towed to the local dealer to be diagnosed. The contact was informed that the steering gear and pinion plug needed to be replaced. The vehicle was not repaired. The contact stated that the failure was like the federal safety agency Campaign Number: 17V608000 (Steering). The manufacturer was notified of the failure but declined to offer any repair assistance. The failure mileage was 70,055.
It suddenly didn't want to turn and made me wreck it and bent the tie rods or something
I started complaining to the dealer that the front right side wheel doesn't seem right it seems to be spinning at a different speed as the other tires which wore the tires down and the the brakes to wear. The front end shakes back and forth while driving. They tightened the bolts that secure the body to the frame. But it only feels somewhat fine for a couple of weeks. I took it to 3different kia dealers and all have said there's nothing wrong and there is no safety issue, but it sure doesn't feel it. It seems like they just want to get it past the warranty. They installed new software for the engine knock to monitor it but it seems worse since they installed it. My car feels like it's falling apart. I even called kia headquarters and they said they go by what the technicians say, if they say there isn't anything wrong then there must not be. I have all my records.
Tl* the contact called on behalf of his sister-in-law who owns a 2016 kia soul. The contact stated that an abnormal popping sound was coming from the vehicle while maneuvering the steering wheel. There was no warning light illuminated. The contact's sister-in-law took the vehicle to greenway kia of rivergate (1536 gallatin pike n, madison, tn 37115) where she was informed that an unknown recall repair had been previously performed on the vehicle. The contact spoke with the manufacturer and was informed that the vehicle was inspected and not repaired under the recall. The contact reached out to another service agent who informed her that the vehicle was repaired and was given an estimate for the repair. Upon investigation, the contact linked the failure to the federal safety agency campaign number: 17v608000 (steering). The vehicle was not repaired. The failure mileage was unknown.
Tl* the contact owns a 2016 kia soul. The contact stated that while driving 60 MPH, the vehicle loss power steering assist and became difficult to steer. There were no warning lights illuminated. The vehicle was taken to pat peck kia (10611 boney ave, d'iberville, ms 39540, (228) 679-5200) to be diagnosed. The contact was informed that the steering shaft column needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but offered no additional assistance. The failure mileage was 108,000.*bf consumer stated car was repaired once in 2018 but makes the noise which the mechanic says are the struts.
My steering wheel makes a loud squeaking since last year, 2019 and knock noise when turning. This happens when stationary, or in motion on on city street, highway, and parking. *ln consumer stated noise is getting louder and steering has become stiffer. Because of the noise consumer decided to take 2 videos on 2/23/20. Consumer took the vehicle to the dealer on 2/29/20 and had diagnostic done. Dealership learned they had a recall on 2014-2016 related to consumer's vehicle. Dealer refused to honor the recall and currently unable to drive the vehicle. ('parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).')
Tl* the contact owns a 2016 kia soul. The contact experienced multiple failures with the vehicle and stated that the steering control module, electrical system, and catalytic converter became defective without warning. The contact discovered the federal safety agency campaign number: 17v608000 (steering) and the federal safety agency campaign number: 19v120000 (engine, engine and engine cooling); however, the VIN was not included in the recalls. Also, while the vehicle was idling, the engine shook and a sulfur odor emitted from the vehicle. The contact took the vehicle to first kia (2081 1st st, simi valley, ca 93065, (805) 624-4044), but was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 42,000.
I had 2 recalls carried to university kia, huntsville alabama. Days later the car broke down had to have it towed back to said dealer to find out original service coordinator was fired told he was not performing recalls. My car has been back at dealer for 8 days now not fixed was told converter was stopped up and computer had not been upgraded. Leaving us with no transportation to get back and forth to work. Need help!! Please
Driver seat giving off electrical shock to legs and butt when pressing the gas the engine stalling the cataylic converter over heating vehicle steering right air bag symbols pops up every now and then *bf*tp the consumer stated the vehicle experienced various life threatening cyber security risk.
Nothing has happened as of yet. I was viewing my credit karma site and the recall was brought to my attention.
Tl* the contact owns a 2016 kia soul. The contact stated that the vehicle failed to crank upon turning the key in the ignition. During the second attempt, an abnormal noise was heard. The vehicle partially started and an unknown indicator on the steering wheel flashed for less than ten seconds before the steering wheel seized. The vehicle was unable to be driven due to the intermittent failure. The vehicle was not diagnosed by a dealer. The vehicle was included in the federal safety agency campaign number: 17v608000 (steering), but the contact did not receive a notification. The contact stated that the vehicle was exhibiting failures related to the recall campaign. The recall was issued on november 16, 2017. The contact was concerned about driving the vehicle. The manufacturer was notified of the failure. The failure mileage was not available.
Takata recall is incomplete for gear shift penion
Last year I found out that when I engaged reverse right or left a grinding noise was coming from the steering column area. Also when I was driving over a speed bump or in a dip a squeeking sound was coming from the back of the car. I took the car to the [kia of orange,210 katella ave.,orange,ca.92867, (714)453-3800], twice 5/6/2017 & 14/9/2017, but they couldn't or didn't know how to fix the problems. On 1/26/2018 I called kia corporate office in irvine (800)333-4542 and explained to "lorre" the problems that my car has and that I took it to kia of orange which they couldn't fix in addition to their bad customer service that I had anytime I took the car for service. Her response over the phone and with her emails was pathetic,in denial and supportive for the kia of orange. I will never buy a kia/junk again.
Tl* the contact owns a 2016 kia soul. While driving, the steering was loose. The contact received notification of the federal safety agency campaign number: 17v608000 (steering); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer (all star kia of baton rouge, 5740 siegen lane, baton rouge, la 70809) and was informed that the parts were on backorder for two weeks. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the issue and did not assist. The contact stated that she was afraid to drive the vehicle and did not want to visit a dealer further away from her home. The failure mileage was 9,283. Parts distribution disconnect.
While driving turning left clicking in the steering wheel. They wheel wouldn't turn I had to snatch the steering wheel to the right. I've heard light clicking before on and off, but today was at it worst. I love this car but I'm afraid to drive it.
On a residential street doing about 15 MPH. Without any warning veered to the right hitting a parked car and doing extensive damage to my kia soul and moderate damage to a ford explorer. It was mid day and good visibility and I was alert on familiar territory in my own neighborhood. I am concerned that even though kia and the federal safety agency don't show this VIN # in the steering recall how can I and others be sure it shouldn't be? Chp did collision report. The federal safety agency campaign number: 15v736000. Please respond that you have received this report and any further investigation.
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