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2020 Kia Soul engine problems

253 complaints (65% of all complaints for this car). Typical mileage when it fails: 26,000. 3 crashes reported.

owner complaints
253
of this car's complaints
65%
typical mileage
26,000
crashes
3
recalls
1

Which part fails

  • Engine: crank/camshaft position sensor
    1

At what mileage

Complaints by mileage at the time of the problem.

0k-25k
25k-50k
50k-75k
75k-100k
100k-125k
125k-150k
150k-175k
175k-200k
200k+

Kia Soul engine problems in other years

2010201520202025

Specific symptoms reported on the 2020 Kia Soul engine

Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.

Check engine light 102Stalling 90Engine failure 70Oil consumption 54Knocking 34Loss of power 25Misfire 7Overheating 6Won't start 6

Related recalls

EngineReported April 13, 2021 · 147,249 vehicles affected
What is wrong
Kia Motors America (Kia) is recalling certain 2020-2021 Soul, and 2021 Seltos vehicles equipped with 2.0L Nu MPI engines. The piston oil rings may not have been properly heat-treated, which may result in engine damage.
Risk
A damaged engine may stall, increasing the risk of a crash. In addition, oil may leak onto hot exhaust components, increasing the risk of a fire.
Remedy
Kia will notify owners, and dealers will inspect and, if necessary, replace the engine, free of charge. In addition, Kia will deploy Piston Ring Noise Sensing System (PNSS) software. The recall began June 11, 2021. Owners may contact Kia customer service at 1‑800‑333‑4542. Kia's number for this recall is SC209.

Recall number 21V259000 · Recall details

Related investigations

Loss of Motive PowerOpened September 12, 2022, closed December 12, 2023

the federal safety agency received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to the federal safety agency which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing.  There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in the federal safety agency's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, the federal safety agency does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing the federal safety agency’s reasons for denial of the petition will be published. The reference numbers for the complaints to the federal safety agency cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to

DP22003

What 2020 Kia Soul owners say

Most recent owner complaints, unedited.

Filed Nov 3, 2026 · Engine · GA

My car quit running and when I checked the oil there was none and this has been three months ago

Filed Oct 22, 2026 · Engine · MO

Reason for Dispute & Desired Resolution: I am filing an executive escalation regarding a catastrophic engine failure on my 2020 Kia Soul, which is actively included in the Piston Oil Ring Safety Recall (Campaign SC209). The engine suffered a total structural failure where a rod broke and punctured a hole directly through the engine oil pan. The vehicle is completely undrivable and presents an environmental hazard due to active fluid leakage. Standard Kia Customer Care and Roadside Support lines have officially denied emergency towing assistance and rental car coverage, stating they cannot help. The closest authorized dealership, Kia of Columbia, has an appointment backlog delaying an official inspection until October 29th. I cannot afford the out-of-pocket costs for an hour-long flatbed tow from my home or weeks of upfront rental car fees. As a consumer, I am being penalized and left stranded by a severe manufacturing defect that Kia has legally acknowledged. I demand that Kia’s Executive Resolution Team immediately issue a direct digital dispatch code to authorize a free flatbed tow to the dealership, and establish a direct-billed loaner or rental vehicle (via Enterprise) so that my livelihood is not disrupted while waiting for the scheduled recall repair and engine replacement.

Filed Oct 19, 2026 · Engine · AL

The car stalled at red light. After a few minutes cranked back up.

Filed Oct 15, 2026 · Engine · AL

On [XXX], my 2020 Kia Soul (2.0L Nu MPI, VIN [XXX], approximately 102,420 miles) suffered total engine failure: complete loss of motive power, stalled and would not restart. This is the exact defect covered by federal recall 21V259000 / Kia SC209 (piston oil rings causing engine damage and stalling). The SC209 recall remedy had already been performed on this vehicle at Kia of Daphne (Daphne, AL) in June 2026. The recall did not prevent the failure. Symptom history matches the defect: the vehicle has burned oil excessively its entire life (oil changed every 3,000 miles; oil like sludge by approximately 2,000 miles) - the textbook piston-ring symptom. Sputtering began June 2026; a spark-plug replacement bought two to three months before total failure. Diagnostic codes at failure: P0304 (cylinder 4 misfire), P219F (cylinder imbalance), P0014 and P0017 (camshaft/crankshaft timing correlation), P1327 (knock sensor) - internal engine and timing damage consistent with the recalled defect. On [XXX], Kia of Daphne inspected the vehicle ([XXX]). The technician found low compression and wrote the failure 'does not have to do with recall campaign sc209A' and is 'not covered under Kia warranty or recall,' quoting $5,855.28 for an engine long block. I dispute this: low compression plus lifelong excessive oil consumption is the classic signature of worn piston oil rings - the exact SC209 defect. The one-sentence dismissal does not address the documented symptom history. Kia corporate cases [XXX] (opened 09/30/2026) and [XXX]; rebuttal submitted 10/07/2026 requesting field-engineer review; no response as of 10/15/2026, cases now closed. Safety: total loss of motive power AFTER the remedy was performed. This post-remedy SC209 failure belongs in the federal safety agency's investigation of Kia recall remedy effectiveness. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Oct 14, 2026 · Engine · CA

On XXX my 2020 Kia Soul while on the freeway, would not accelerate and silently stalled. The check engine, oil, and battery light all came on. Putting it into Park and then Drive again, the vehicle began shifting backwards. The vehicle could not be safely driven and was towed to Kearny Mesa Kia in [XXX]. The dealer diagnosed code P0017 (crankshaft position and camshaft position correlation). The technician found the exhaust camshaft out of sync because the pin on the CVVD gear had broken, which allowed the gear to spin on the camshaft. The recommended repair is replacement of the exhaust camshaft, CVVD gear and bolt, timing chain tensioner, and valve cover gasket, quoted at $3,285.34. A borescope inspection found no valve damage. The service advisor told me this is a common problem on these vehicles. An internal engine part failing like this at about 99,000 miles is a premature failure, not normal wear. A sudden loss of camshaft timing can cause stalling or a loss of power while driving, which is a safety risk. I am the third owner and bought the car used through Carvana at about 55,000 miles, so the powertrain warranty does not cover this repair. Kia America denied my request for goodwill assistance. I ask the federal safety agency to look into CVVD gear and camshaft timing failures on the 2020 Kia Soul 2.0L engine. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Oct 8, 2026 · Engine · MO

2nd failed motor due to code P1327, was replaced last year for same issue, less than a year later and same issue again.

Filed Oct 4, 2026 · Engine, Transmission · ME

The vehicle experienced complete and sudden engine failure while actively driving on a roadway. The engine began making loud, violent knocking noises, the check engine light illuminated, and the vehicle completely stopped and lost all motive power mid-drive. I believe this is directly caused by the defective piston oil rings covered under the federal safety agency Safety Recall Campaign 21V‑259 (Kia Campaign SC209). The vehicle had only just begun exhibiting these severe symptoms on the exact day it stopped working. The loud engine knocking, immediate check engine light, and rapid internal oil loss all occurred rapidly within hours of each other on the same day, leading directly to the total mechanical failure and seizure. The engine component is currently intact and remains completely available for physical inspection upon request. The engine in my Kia Soul is the 2.0L Nu MPI. The vehicle was towed to an authorized Kia dealership service center. The dealership confirmed that the engine has completely failed and had loud knocking sounds, but they are attributing the issue to an external leak in an attempt to deny coverage under Safety Recall SC209. The manufacturer (via the dealership, Techline, and Kia Corporate) has inspected the vehicle, but they have refused to perform the required internal engine teardown to inspect the piston rings or to honor the federally mandated recall remedy and fix my engine for free despite the recall. I have been fighting this for over two weeks now. I also provided my regular oil change documentation to show there was zero owner neglect.

Filed Oct 3, 2026 · Engine, Transmission · LA

Vehicle Details: 2020 Kia Soul, 2.0L Nu MPI Engine Complaint Description: My vehicle is experiencing severe, excessive engine oil consumption at 99,000 miles, which has directly resulted in a P0420 diagnostic trouble code (Catalyst System Efficiency Below Threshold) due to motor oil poisoning the catalytic converter. This vehicle exhibits the exact failure mechanism, symptoms, and manufacturing defects detailed in Kia Safety Recalls SC209 and SC336 (improperly heat-treated or defective piston oil rings). However, when checking my 17-digit VIN on the Kia portal, I am informed that my vehicle is excluded from these recall campaigns. The heavy oil consumption creates a severe safety hazard. The engine rapidly drops below safe oil operating levels between scheduled maintenance intervals without illuminating an oil level warning light, putting the vehicle at high risk for sudden engine stall, total engine seizure, or an engine compartment fire while traveling at highway speeds. Because this is a known, documented manufacturing defect for this specific model year and engine type, Kia should expand Safety Recall SC209 to include my VIN and prevent a catastrophic highway failure.

Filed Sep 22, 2026 · Engine · NY

My 2020 Kia Soul 2.0L has developed serious engine problems. The vehicle initially had diagnostic trouble code P0014 and later P000B. The vehicle has also experienced significant oil consumption. A mechanic inspected the vehicle and determined that the engine has sustained damage related to oil consumption and that the engine requires complete replacement. I was previously advised that the issue could involve the camshaft timing/variable valve timing system or cam phaser, but the engine itself needs to be replaced. The vehicle has approximately 113751 miles. I have maintained the vehicle and have documentation showing that I performed regular oil changes in accordance to the user manual. I am concerned about the premature engine failure and the potential safety consequences if the engine loses power or fails while the vehicle is being driven. My VIN currently does not show an applicable recall. I am reporting this problem because I believe the engine failure and oil-consumption issue should be documented and reviewed for a potential safety-related defect or pattern involving this vehicle/engine.

Filed Sep 18, 2026 · Engine · 154,937 miles · NY

The contact owned a 2020 Kia Soul. The contact stated that while attempting to operate the vehicle, the engine seized and the vehicle failed to start. When attempting to start the vehicle, a knock turnover was present, and the check engine warning light illuminated. The contact referenced the federal safety agency Campaign Number: 21V259000 (Engine); as the cause of the failure. The vehicle was towed to an authorized dealer, and the dealer confirmed the total engine failure was directly associated with the recall. However, the dealer refused to perform the repair, claiming that the vehicle had exceeded the extended warranty, despite a federal safety recall not being bound by warranty expiration rules. The manufacturer was notified of the failure. The failure mileage was 154,937.

Questions about the 2020 Kia Soul engine

Does the 2020 Kia Soul have engine problems?

Owners have filed 253 complaints about the engine of the 2020 Kia Soul, 65% of all its complaints, more than any other problem.

At what mileage do 2020 Kia Soul engine problems start?

The typical (median) mileage in owner complaints is 26,000 miles.

Was there a recall on the 2020 Kia Soul engine?

Yes, 1 recall: 21V259000. Check your VIN to see if your car still needs the free repair.

What year does the Kia Soul have bad engine?

The Kia Soul model years with the most engine complaints are 2015 (663 complaints), 2016 (623 complaints) and 2014 (591 complaints).

Other 2020 Kia Soul problems

Transmission 91Electrical 28Fuel system 16Steering 16Acceleration 14Body 11Brakes 11Driver assistance 6Lights 6Airbags 3Visibility 3Seat belts 2Seats 2Suspension 1Wheels 1

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