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2023 Kia Soul electrical problems

14 complaints (26% of all complaints for this car). 1 crash reported.

owner complaints
14
of this car's complaints
26%
crashes
1
recalls
1

Which part fails

  • Instrument cluster/panel
    1

At what mileage

Complaints by mileage at the time of the problem.

0k-25k
25k-50k
50k-75k
75k-100k
100k-125k
125k-150k
150k-175k
175k-200k
200k+

Kia Soul electrical problems in other years

2010201520202025

Related recalls

Electrical system: instrument cluster/panelReported April 26, 2023 · 108,936 vehicles affected
What is wrong
Kia America, Inc. (Kia) is recalling certain 2023 Sportage, Sportage Hybrid, Sportage Plug-in Hybrid, Niro Hybrid, Niro Plug-in Hybrid, Soul, and Telluride vehicles equipped with a digital instrument cluster containing a 4.2" LCD screen.  The instrument cluster may fail to display any information when the vehicle is started.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays," and 138, "Tire Pressure Monitoring Systems."
Risk
A blank instrument cluster display will not show critical information, such as tire pressure, warning messages, and warning lights, increasing the risk of a crash.
Remedy
Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed May 26, 2023. Owners may contact Kia customer service at 1‑800‑333‑4542. Kia's number for this recall is SC270.

Recall number 23V298000 · Recall details

What 2023 Kia Soul owners say

Most recent owner complaints, unedited.

Filed Sep 29, 2026 · Electrical · CA

It appears to get really hot and then it starts to smoke abundantly. And then the car struggles to drive forward. And something about instrument cluster

Filed Aug 24, 2026 · Driver assistance, Electrical · KS

2023 Kia soul purchased brand new. Vehicle does not display speedometer, blinkers don't work, reverse camera doesn't work, nothing displays on dash, continuous alarm sound while vehicle is on. Having no indication of speed traveling or ability to signal turns is a safety concern. failure at approximately 1 year after purchase. Has been in the dealership for repair multiple times without success. Currently been at the dealership for 10 months with no offer of a loaner vehicle and refusal to buy back vehicle or replace vehicle. Dealer is unable to repair and claims it doesn't qualify for lemon law.

Filed May 26, 2026 · Electrical, Engine · TX · crash · 1 injury

Before the accident which my car was totaled, I would take it in with issues. Electrical lights coming on the car would stop .my transmission locking up . I would tell them that there was something wrong with the car . I had videos to show pannel lights coming on at 70 on freeway and car locking up and would just stop . That's what happened to son driving. My car was totaled. Why should I loose and now I don't have a vehicle .

Filed Mar 20, 2026 · Electrical · 45,000 miles · NV

The contact owns a 2023 Kia Soul. The contact stated that while driving at an undisclosed speed, the instrument panel became inoperable. The instrument panel went blank while operating the vehicle. The vehicle was taken to a dealer; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 45,000.

Filed Sep 23, 2025 · Driver assistance, Electrical · FL

Since I purchased the car the steering wheel will jerk, when im on a 2 lane road. It always jerks towards on-coming traffic, and it only does this when there is a car coming in the opposite lane and is just about to pass me. I have to fight with the steering wheel to get it back to go straight. Because of this whenever I am on a 2 lane road like this I always drive slow. This is the first car I've owned with this feature so I wasn't sure if that was just a glitch in the feature and just dealt with it. Which ni do realize now that was stupid on my part. Also in the past few days the drivers side door speaker sometimes works fine other times it gets all static and I have to turn all the sound to the passenger side. With that 3 other things have happened in the same time frame, im not sure if they are all connected but they seemed to have happened all at the same time. The passenger side window will go down from the driver's side door control but only sometimes goes back up. The horn stopped working last night along with the beep when you hit lock on the key fob twice. Im not sure if these are just minor things due to my lack of vehicle knowledge or if they are a real concern, so that is why I wanted to bring it to attention, in case anyone else has experienced any of these issues. The car only has 12000 miles, I only travel locally so im not sure if thats problematic or not. But as I said id rather be safe and let these issues be known.

Filed Sep 10, 2025 · Electrical · FL

I am reporting a recurring safety issue with my Kia vehicle that began around Labor Day 2025. The vehicle has abruptly shut down multiple times while I was driving on public roads in Hillsborough County, Florida. These shutdowns occurred without any dashboard warning lights, including while stopped at red lights and while in motion, creating dangerous traffic situations. Despite having a scheduled service appointment on September 5, 2025, I took the vehicle to the dealership a day earlier—on September 4—due to the increasing frequency and severity of the issue. Upon reviewing my service history (dating back to 2022), I found no documentation that the battery had ever been tested, despite regular multi-point inspections performed at the dealership. A battery test performed during the September 4, 2025, visit revealed that the battery was failing. I was required to replace it at a cost of nearly $400. The service team confirmed that the battery was draining and likely the cause of the vehicle shutting down. This issue could have resulted in a serious accident. I believe the failure to identify the battery problem earlier represents a potential safety oversight.

Filed Oct 17, 2024 · Electrical · MI

Periodically while driving, I receive error notifications on the dashboard through both sound alerts and warning lights, resulting in the affected systems temporarily ceasing to function. The dashboard provides specific warnings: "check forward safety system," "check lane safety system," "check speed limit system," "check high beam assist system," and "check inattentive driving warning system." These warnings cycle through with flashing lights and ongoing alert noises. While the issue sometimes resolves after the first or second warning, it often continues cycling through all of the previously described warnings before returning to normal. On some occasions, the warning lights remain on for an extended period, with the longest observed duration being 16 minutes. There are no observable patterns to the frequency or cause of the issue, although it is occurring at least once per day now; initially ~2x/week. It happens at any time of day or night and in any weather conditions. I've scheduled service for this issue 5 separate times. The first time, the dealership advised they did not have a fix and declined to take the car into the service department. The second time, the camera was replaced, but the issue persisted. The third time I took the car in for service, it was at the dealer for a week and I was advised the issue was part of the normal functioning of the car. The fourth time, the service techs did not make an effort to observe the problem and reported that the car was working as designed. The car is now in for service again. Each time I have scheduled service, I have provided them with a video of the problem. The continuous disabling of these safety features is not only distracting but also diminishes the value of the vehicle. I rely on these systems for my safety and purchased this vehicle specifically for these features. I am concerned that this ongoing issue may desensitize me to important warning signals and compromise the overall functionality of the car.

Filed Jun 6, 2024 · Brakes, Electrical · AZ · 1 injury

I had my vehicle in PARK in my driveway. I was standing outside the vehicle & after I pulled the keys out of the ignition, the vehicle started rolling backward. My feet were on the ground the whole time, the vehicle was in park. I pulled the emergency brake as it was rolling with my legs stuck between the car and the door. I was finally able to push myself into the car to hit the brake with my foot & the car stopped right as it hit the curb of the other side of the street. My legs are extremely bruised from this and if anyone had been behind the vehicle, they would have been ran over as I could not stop it even though it was in park. This just happened so it has not yet been inspected by a mechanic or the dealership. There were no warnings, messages, or symptoms before this happened. It was clearly sitting in park perfectly fine before the engine was turned off. This is extremely dangerous. I have a video from my security camera that shows the entire incident. I'm unable to upload.

Filed May 3, 2024 · Electrical · CA

Electrical system: instrument cluster/panel Replacement

Filed Dec 30, 2023 · Electrical · OH

[the federal safety agency SITE NOT ALLOWING ME TO UPLOAD DOCUMENTS - CONTACT ME FOR PICS/VIDEOS] All safety and driver assist malfunction warning lights display in succession - see pictures and video if upload-able. Had two Kia dealership service centers inspect and neither could replicate malfunctions nor would they document the issue. Incident has occurred sporadically between August and December 2023. If these aren't safety concerns (according to both dealerships), then when can a driver discern between fake and real malfunctions and safety failures. 8.23-24.23 - Spitzer Kia - purchased from and reported malfunctions on same/next day; told the windshield camera (sealed no less) is dirty or obstructed. Neither the case. Reported to salesman Caleb who consulted with service department. Told not a safety concern. 9/26/23 - Halleen Kia; Repair order 1709180/1 - Can't replicate; no diagnostic codes. Told not a safety concern. Dealership did not document on repair order. 11/8/23 - Spitzer Kia; Invoice - [XXX] Can't replicate. Told not safety concern unless warnings remain constant (not flashing). Dealership did not document on invoice. Asked if Spitzer reports these concerns to Kia. I got no response. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Questions about the 2023 Kia Soul electrical

Does the 2023 Kia Soul have electrical problems?

Owners have filed 14 complaints about the electrical of the 2023 Kia Soul, 26% of all its complaints.

At what mileage do 2023 Kia Soul electrical problems start?

Not enough complaints include the mileage to tell.

Was there a recall on the 2023 Kia Soul electrical?

Yes, 1 recall: 23V298000. Check your VIN to see if your car still needs the free repair.

What year does the Kia Soul have the most electrical problems?

The Kia Soul model years with the most electrical complaints are 2014 (98 complaints), 2015 (75 complaints) and 2013 (73 complaints).

Other 2023 Kia Soul problems

Engine 15Driver assistance 11Brakes 8Steering 8Airbags 5Transmission 5Lights 4Acceleration 3Fuel system 2Tires 1Visibility 1

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