2023 Kia Niro, Kia Niro PHEV and others recall: instrument cluster/panel
Kia America, Inc. reported this safety recall on April 26, 2023. It covers about 108,936 vehicles.
- vehicles affected
- 108,936
- reported
- Apr 26, 2023
- owners notified
- May 26, 2023
- related complaints
- 169
Electrical system: instrument cluster/panel
- What is wrong
- Kia America, Inc. (Kia) is recalling certain 2023 Sportage, Sportage Hybrid, Sportage Plug-in Hybrid, Niro Hybrid, Niro Plug-in Hybrid, Soul, and Telluride vehicles equipped with a digital instrument cluster containing a 4.2" LCD screen.  The instrument cluster may fail to display any information when the vehicle is started.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays," and 138, "Tire Pressure Monitoring Systems."
- Risk
- A blank instrument cluster display will not show critical information, such as tire pressure, warning messages, and warning lights, increasing the risk of a crash.
- Remedy
- Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed May 26, 2023. Owners may contact Kia customer service at 1‑800‑333‑4542. Kia's number for this recall is SC270.
Recall number 23V298000
Affected vehicles
- Kia Niro 2023 2023
- Kia Niro PHEV 2023 2023
- Kia Soul 2023 2023
- Kia Sportage 2023 2023
- Kia Sportage Hybrid 2023 2023
- Kia Sportage PHEV 2023 2023
- Kia Telluride 2023 2023
Owner complaints about the same problem
Owners of these vehicles have filed 169 complaints about electrical problems.
2023 Kia Niro2023 Kia Niro PHEV2023 Kia Soul2023 Kia Sportage2023 Kia Sportage Hybrid2023 Kia Sportage PHEV2023 Kia Telluride
Questions about recall 23V298000
Is there a recall on the 2023 Kia Niro, Kia Niro PHEV and others instrument cluster/panel?
Yes. Recall 23V298000, reported on April 26, 2023, covers about 108,936 vehicles.
What is the fix for recall 23V298000?
Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed May 26, 2023. Owners may contact Kia customer service at 1‑800‑333‑4542. Kia's number for this recall is SC270.
Is the recall repair free?
Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.
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