2011 Kia Sportage: sunroof shattered

Filed Jul 11, 2018 · Visibility · 70,000 miles · CA

My sunroof shattered out of know where.

Filed Mar 22, 2018 · Visibility · 71,010 miles · PA

Tl* the contact owns a 2011 kia sportage. While driving 45 MPH, the sun roof exploded. The contact heard a loud noise and glass shattered into the cabin of the vehicle. There were no injuries. The vehicle was taken to murray kia in conshohocken, pennsylvania to be examined. The vehicle was not repaired. The manufacturer was made aware of the failure and provided the contact with case number: 12665943. The failure mileage was 71,010. The VIN was not available.

Filed Oct 20, 2017 · Visibility · 60,000 miles · TX

Tl* the contact owns a 2011 kia sportage. While driving 60 MPH, the sun roof exploded without warning. There were no injuries. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 60,000.

Filed Feb 20, 2017 · Body · 76,000 miles · CA

I was driving home from work with a friend on the 10 freeway in san bernadino. We heard a large explosion and glass started coming in the car from the sun roof area. Apparently our sunroof spontaneously exploded, haven't used the sunroof in years. Looked it up online and apparently it's a thing that happens to these kias.

Filed Sep 30, 2016 · Body · 58,214 miles · CO

My wife was driving her kia sportage on I-25 just north of castle rock at about 70 MPH when there was a loud gunshot noise and she noticed the sunroof had exploded. She is sure that she did not see anything strike the vehicle. The sunroof interior shade was closed so glass did not fall directly on her. She was shocked and scared. She was very upset thinking about how if the sunshield had been open she would have been injuried. I inspected the vehicle and could not see any point where road matter had struck and it appeared to have just exploded. The vehicle is in excellent condition and this was not a hot or cold day. In colorado in september the roads are at their best, without sand from the winter season. I removed the loose glass and took it to the local dealership who told me it would be about $1,200 to $1,500 to fix. I called kia customer service and opened a claim for warranty. The kia service department reported to kia warranty they were 99.9% sure it was caused by a rock. There is no evidence to support this beyond the fact it exploded. Kia denied the warranty claim based in the service departments recommendations. The kia service department then called me and advised me that they would need to replace the railing system too and so now it would be $5,500 to fix. I was aware of national investigations into the exploding sunroofs in kias like mine. I picked up my vehicle without having it fixed and now find myself having to rent a vehicle as I attempt to find the best way to have this fixed. I am very disappointed and my wife is afraid that it will happen again. I feel this is very dangerous and look to have safety officials look into these situations. After educating myself more about this I have found that the sunroof is now thinner and not made with the same standards as in the past.

Filed May 25, 2016 · 78,000 miles · OR

Vehicle sunroof exploded while driving down freeway. It sounded like a shot-gun blast hit the sunroof and threw glass everywhere. No reason as to why it happened but it just did. I have seen similar complaints online that describe the same thing happening to their kia but it was a kia sorento, I am wondering if it is a factory defect problem with kia's in general.