Claim #25921274 To Whom It May Concern, I am writing to formally dispute Kia’s denial of warranty coverage for the engine failure in my 2013 Kia Sportage. Per communication with customer care, Kia denied my claim on the basis of “excessive mileage between oil changes.” However, this conclusion is not supported by sufficient evidence and does not meet the legal standard required under the Magnuson-Moss Warranty Act. My vehicle received regular oil changes at intervals ranging from approximately 5,000 to 13,000 miles using full synthetic oil designed for extended service intervals. While these intervals may exceed conservative manufacturer recommendations, they do not constitute neglect, nor do they establish that maintenance caused the engine failure. The engine failure occurred suddenly while driving at highway speed, resulting in a complete seizure and requiring an emergency stop. This type of abrupt failure is consistent with known defects in Kia’s engines, particularly rod bearing failure, and not indicative of progressive oil starvation or maintenance-related damage. Under federal warranty law, Kia bears the burden of demonstrating a causal connection between the alleged maintenance deficiency and the specific mechanical failure. A general assertion regarding oil change intervals is insufficient. To date, Kia has not provided evidence establishing that my maintenance practices caused or contributed to the engine seizure. Accordingly, I request the following: 1.All documentation supporting the denial of my claim, including: •Photographs of engine teardown •Inspection reports •Evidence of sludge, oil starvation, or restricted oil flow 2.A written explanation detailing how the oil change intervals directly caused the engine failure, rather than a known defect associated with this engine. Absent such evidence, the denial of coverage constitutes a breach of warranty under KIA’s engine settlement program and the Magnuson-Moss Warranty Act.
2013 Kia Sportage: engine failure
153 of the 381 complaints about the 2013 Kia Sportage describe engine failure.
- owner complaints
- 153
- of this car's complaints
- 40%
- typical repair cost reported
- $7,000
- typical mileage
- 98,000
- recalls
- 2
Engine failure by model year
What owners say
My engine failed due to the knock sensor recall a known issue on my 2013 Kia Sportage the recall is supposed to provide a lifetime warranty but I was denied coverage because the failure happened before I was able to perform the update as I was a new owner to the car and was unaware of the recall at the time I have been going back and forth with the kia dealership for almost 8 months now 4 of those the car was at the dealership because they said I had to pay a $170 the fee for them to inspect the car to see if kia would repair it or not it which I was told I would get a full report when I finally was able to pick my car up I was told the claim was denied "due to recall not being performed" and that's literally all the paper said no report no details nothing I do t understand why I had to pay $170 for something they could have just told me because they knew the recall hadn't been completed at the time of entry and why did it take 4months of my car being there just to tell me that just for them to tell me that furthermore the recall applies to the car not just the original owner and covers all known defects and considering the engine failure was because of the defect and not normal wear and tear I'm requesting that KIA replace the engine in my vehicle in a timely manner as this failure was of no fault of my own but something that came directly from the manufacturer at time of purchase and had there vehicle not had a recall that effects the engine and the notification of a possible problem with the engine then my vehicle would not require a engine at this time.
KIA America has rejected my appeal for an Engine replacement through the Recall , I had the KSDS, Knock Sensor Installed by North Town KIA 3900 Sheridan Drive Amherst NY , May 7 2021. The warranty I received mentioned to keep oil and filter changed every 7500 miles with 5 w 20 oil . The oil was changed by Myself and I have receipts every 5k miles or less. I was turned down for what KIA tech line said Insufficient maintenance . As in they are calling me a liar . I bought 5w 20 full Synthetic oil and filters on 12 occasions from Walmart that Fit my 2013 KIA Motor The weight was recommended by KIA and the Filters rated at 10K miles . Have worked on My cars since I was [XXX] old have thousands of dollars in tools. I do what ever maintenance that is still possible to do on newer cars . Brakes , Filters Fluid changes tire rotations Ect . If KIA would have mentioned in the Warrenty you need to take Videos I would have . Why are not receipts enough? Also the way the oil looks rite now ?? Clean on the dipstick. Have talked to 3 different car service technicians. And they said the same thing. If that motor was not maintained the oil would not look that good. I asked the dealer for the video that the technician does when they told me what I already knew. I paid 230 dollars for the diagnostic, They sent the video to KIA tech line. KIA told me I have to get a subpoena . To get a copy.. Does that tell you they may be hiding something?? So I have brought this to the attention of 3 different KIA dealers. They said hands are tied to to KIA tech line . My 2013 KIA Sportage looks as good if not better then some cars 3 years old .Everything works except The 2.4 liter motor with bad rod bearings. The car died while my Wife was driving it while at a stop light at a busy intersection. No light on dash no warning. What if it quit when she was at a high speed. No power steering, no power brakes??That is dangerous . This happened on September 4 2025, towed straight to the KIA Dealer . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF I
While driving in the carpool lane, the engine briefly cut-out and than a rattling sound was heard. We decided to immediately exist the free way at a left-side car pool exit as a precaution. Immediately after exiting, the car went into a complete stall. Had we remained on the freeway, we would have been stranded in the fastest lane with no shoulder and with traffic approaching from the rear at 70mph. Thus we likely avoided catastrophe. There was no warning light. The problems was later determined to be caused by a manufacturer defect resulting in a connecting rod bearing failure. Pursuant to a class action settlement the engine was replaced. I'm writing to let others know that this is a potentially life-threatening danger and that the knock sensor recall does not adequately address this. Also, the dealer mischaracterized the symptoms on the engine warranty invoice, misstating the narrative above, wrongly stating "customer states CEL started flashing when driving after light appeared vehicle would not accelerate properly or start." This quote is untrue. There was no warning, and the car stalled.
my vehicle, 2013/ SL Sportage recently suffered catastrophic engine failure. I received a renotification from Kia regarding the software updates. Barely a week, [XXX], my engine seized in traffic due to rod failure which the software update could have prevented according to Metro Kia of Madison. I was also told by the same Kia authorized dealer that the repair would cost me $11,000 out of pocket in addition to the diagnostic fees of $210.87. I also contacted Kia Consumer Affairs at 1‑800‑333‑4542 regarding this issue, but the representative told me that the defect is my responsibility as the owner of the vehicle. I think this is absurd and unacceptable. I’m a student who relies on this vehicle to commute to school. With the semester beginning and winter approaching, I can’t imagine being left without safe transportation which places me in a severely disadvantaged position. I cannot and should not bear financial responsibility for a defect Kia has already acknowledged. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2013 Kia Sportage. The contact stated that while coming to a gas station rest stop, making a left turn to the fuel pump, the vehicle lost power and coasted to the fuel pump. There were no warning lights illuminated. The VIN was included in the federal safety agency Campaign Number: 23V652000 (Service Brakes, Hydraulic), which had a warranty extension for the engine to be repaired or replaced. The vehicle was towed to the dealer, who diagnosed the vehicle and determined that the engine had failed and needed to be replaced. The dealer was unable to replace the engine and referred the contact to another mechanic to repair the vehicle. The vehicle was not repaired. The dealer referred the contact to the manufacturer for assistance. The manufacturer was informed of the failure. The manufacturer informed the contact that the timeframe for the engine coverage extension had been exceeded, and the HECU not been replaced under the federal safety agency Campaign Number: 23V652000 (Service Brakes, Hydraulic). The manufacturer opened a case regarding the failure. The failure mileage was approximately 50,000.
Engine failure
My wife was driving and went around a semi and all ofthe sudden the engine stalled and she almost got hit by thesemi she had just passed. Next day towed it to kia and the said the engine had seized up but thatthe enginewas not warrenty because it had not thrown a knock senseor code. We have mainained this vehicle and gotten the update for the knock sensor and were about to give it to our son and get ourselves another kia. Dont think thats going to happen now thati know kia does not stand behinde their product or care about their customers.
The contact owns a 2013 Kia Sportage. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was unable to pull over to the shoulder of the roadway and the vehicle failed to restart. No warning lights were illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the engine, informing the contact that the engine had seized. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the federal safety agency Hotline for assistance. The failure mileage was 131,000.
engine is seized due to overheating
I had my vehicle in for a recall from Kia PI2103 for Kia to update the software in my Kia Sportage. Which was to install software that could help my engine from failing. This was performed on January 19th 2024. Along with this recall they were supposed to extend my warranty to 15 yrs 150,000 miles. Shortly after aout 500 miles later and a few weeks my engine developed a knocking noise. I took back to the dealer that performed the recall to have it diagnosed. They advised that it needs and engine and is part of the campaign but they needed to get prior authorization. After a month went by Kia determined because I never took the key tag out of the car that I would not be getting a new engine for not meeting the requirements. How they determined this is when a service advisor is making a repair order they use window tags to locate cars. Well, the advisor rather than using a new window tag used the one that was sitting on my seat. I would like Kia to honor their extended coverage and replace my engine at no charge. Attached is proof I had KSDS and also a copy of the Kia techline that the service manager gave me to show the reason.
the engine on my 2013 kia sportage is under recall and the dealer is refusing to replace the engine after it locked up due to issues that kia was having with their engine i bought the suv brand new and this should be covered
Service bulletins that may apply
- Owner renotification (PI2103
- Owner renotification (PI203)
- Excessive oil consumption nu/gamma/theta/kappa engines
- Owner renotification (PI2103)
- Product improvement campaign: subsequent repair action: engine replacement instructions for DTC P1326...
- Product improvement campaign: engine replacement instructions for DTC P1326 (PI1803Y/z)
- Owner renotification (PI2103)
- Theta 2.4L MPI - knock sensor detection system (KSDS) ECU logic improvement (PI2103)
Related recalls
Engine
- What is wrong
- Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V‑224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
- Risk
- A fuel leak in the presence of an ignition source can increase the risk of a fire.
- Remedy
- Kia has notified owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began January 17, 2019. Owners may contact Kia customer service at 1‑800‑333‑4542. Kia's number for this recall is SC172.
Recall number 18V907000 · Recall details
Engine and engine cooling: engine
- What is wrong
- Kia Motor Company (Kia) is recalling certain 2011-2014 Optima, 2012-2014 Sorento and 2011-2013 Sportage vehicles. Machining errors during the engine manufacturing process may cause premature bearing wear within the engine.
- Risk
- Bearing wear may result in the engine seizing, increasing the risk of a crash.
- Remedy
- Kia will notify owners, and dealers will inspect the engine assembly, and replace the engine if necessary, free of charge. The recall began June 20, 2017. Owners may contact Kia customer service at 1‑800‑333‑4542. Kia's number for this recall is SC147.
Recall number 17V224000 · Recall details
Questions about the 2013 Kia Sportage engine failure
Is engine failure a common problem on the 2013 Kia Sportage?
153 of 381 owner complaints about the 2013 Kia Sportage (40%) mention engine failure. The model year with the most reports is 2013.
How much does it cost to fix engine failure on the 2013 Kia Sportage?
Owners who mentioned a price put the repair at about $7,000 (median of 29 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.
Is there a recall or service bulletin for this on the 2013 Kia Sportage?
There are 2 recalls and 60 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2013 Kia Sportage
Knocking 94Stalling 67Check engine light 64Loss of power 32Fire or smoke 16Won't start 11Warning lights 10
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