Kia Sportage steering lock-up problems

Filed Dec 11, 2024 · Engine · IL

I have a 2020 Kia Sportage and the engine failed at 48,000 mi. Car has two attempted thefts as well as one actual theft. Car Also has software upgrade required hello, car was still stolen after software upgrade was implemented as well as steering wheel lock. Car damage windows bus. Cars steering wheel locks stolen damaged door handles scratches to vehicle. I have not had this car for almost 47 days. I am behind in payments as well as still receiving premium insurance increases. This car is still able to be stolen although the software upgrades from Kia promise have not exactly worked. I am wishing for any resolution to this situation. Asking for help.

Filed Oct 7, 2023 · Steering · NY

I had my 2020 Kia Sportage in for the anti-theft recall. They installed the necessary information. My concern is I would also like the steering wheel lock harness free of charge to me. How do I go about receiving one of these? Also my SUV insurance has gone up because of this and I would like it to go down next year with me having this on my SUV. Thank you for your help, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Apr 25, 2023 · Steering · 400 miles · PA

The contact owns a 2020 Kia Sportage. The contact stated that while driving at slow speeds and turning, the steering wheel seized. The contact stated that after an hour, the steering wheel was unlocked. There were no warning lights illuminated. While taking the vehicle to the local dealer, the steering wheel seized, and the vehicle drove over the curb. The contact was unsure of the diagnostic result or the repair. Additionally, while driving, a passenger noticed wires hanging from the tow hitch. The manufacturer was contacted but no additional assistance was provided. The failure mileage was approximately 400.

Filed Aug 4, 2022 · CO

My Kia can be easily broken into and stolen. In January of this year I was in Denver for military assignment and I locked my car at night however a their was able to break into my car by popping off the driver side lock and then basically hot wiring the car. Eventually I got my car back after it was repaired but then again someone broke back Into my car using the same method. However, I had a steering lock so they could not drive away. The security and safety features on my care are worthless and do not provide the security a modern car should.

Filed Feb 16, 2022 · WI

The car was stolen and no safety/security features were deployed. In doing research, Kias are being stolen on a daily basis in my city and this was not communicated to me by the dealer when I bought the vehicle 6 months ago. These cars should not be allowed to be sold without steering wheel locks and/or signed acknowledgment by the buyer. They clearly do not have the necessary equipment or features to prevent them from easily being stolen.

Filed May 14, 2021 · Electrical, Steering · 39,500 miles · TX

Initially, I attempted to crank the vehicle by pressing the starter button. I heard a click and noticed quick flashing lights from the dash, then nothing happened except clicks, noises and minimal light as if the battery was down. There was nothing on inside the car to cause battery failure. The brake was hard to press down to restart the vehicle. Therefore, I opted to jump-start the car and it immediately powered up. All of the lights on the dashboard flashed on a few times then the letters afls appeared on the dashboard. The radio/GPS display continued to flicker and flash on and off nonstop as I continued to drive. I allowed the car to run for 5 minutes at home then proceeded to drive. After driving for 25 minutes on the highway, I turned to park, the steering wheel locked then unlocked in the process. I stopped to check to make sure that I was in the proper gear, still in disbelief that this steering wheel locking was occurring. I proceeded to back up the vehicle when the wheel locked again. I checked to see if the car was still running after that harder lock/jerk in the parking lot. I stopped the car, placed it in park without turning off the engine to gather myself because this was a very frightening and alarming experience to say the least. I didn't turn off the engine because I was uncertain if it would restart considering what occurred earlier with jump-starting the car. I drove back home making a concerted effort to drive slowly on the street. I then entered the open ramp onto the highway. I took extreme precautions and hoping that the steering wheel would not lock again which may have further caused my family and I to be placed into harm's way, not to mention the other drivers to be in danger on the road. I hope that immediate attention will be given to this matter to avoid further terror and trepidation, any injuries and/or loss of life.

Filed Sep 20, 2019 · Electrical, Engine · 80,600 miles · NY

Tl* the contact owns a 2012 kia sportage. While driving approximately 60 MPH, all the warning indicators illuminated, the power steering seized, and the engine failed. The contact coasted the vehicle to the side of the road and white smoke emerged from the engine compartment. The vehicle was towed to an independent mechanic who diagnosed that the engine seized and needed replacement. The vehicle was not taken to a dealer for diagnostic testing. The manufacturer was notified of the failure and provided case number: 13361451. The vehicle was not repaired. The approximate failure mileage was 80,600.

Filed Feb 14, 2019 · Steering · NY · crash · fire · 1 injury

Tl* the contact owned a 2016 kia sportage. While the contact's son was making a right turn at 5 MPH, he lost control of the vehicle. The steering seized, which caused the vehicle to crash into a tree and burst into flames. It was unknown if the air bags deployed. The contact's son suffered a concussion and sought medical attention. A police report was filed. The fire department extinguished the fire. The vehicle was deemed totaled by the contact's insurance company. The dealer and manufacturer were not contacted. The failure mileage and VIN were unknown. *tt

Filed Oct 26, 2018 · Engine, Fuel system · 63,000 miles · NC

Dealing with oil loss since last year, single owner new vehicle. First time no oil towed to fayetteville nc kia where they said nothing was covered under warranty because I had the oil changed somewhere else. I paid for tow and repair which basically involved adding oil jumping battery in morning. They should have known about a part recall on the oil pan per the kia female repair rep at pinehurst kia in southern pines nc where I had it towed to when battery died a couple of days later. Again they found no oil but oil splattered underneath in engine and spoke with kia national consumer in ca at that time. They confirmed the issue, and changed oil and called for part. Returned 2 weeks later just to have oil checked and again no oil. Xalled kia national again. Was told to self manage for reimbursement from fayetteville nc kia manager by dealing with him myself. 2 months of failed contact attempts ensued. Last week on way back from unc children's oncology with son, brakes and steering locked up again. Close to accident. Toeed to ronald macdonald house 0.7 mi away, again no oil. Put oil in. Also smoke and smell of burning electrical something frkm engine for some time. Next morning paid to tow to university kia chapel hill. Found out my case # had been erroneously closed. Now dealing with case manager tammy who I havent been able to contact. Case number now is 12908741. A new car obviously acts this way when there is a big issue and nobody at kia would help me. Now I sit at my sons bedside with a dead 2017 kia sportage at university kia where brandon is trying to put together all past receipts. My son was dx'd last month and no I do not know where each receipt is, I have been at the hospital more than at home. I have had to apply for fmla from my job as well. I expect an have read of many issues with kia and this oil issue as well as past recalls. Rented car 10 23 18

Filed May 22, 2018 · Steering · 16,000 miles · MN

Tl* the contact owns a 2017 kia sportage. While driving 55 MPH and making a right turn, the steering wheel seized and the vehicle traveled to the left instead. There were no warning indicators illuminated. The vehicle was taken to the local dealer (kia of duluth, 1701 w michigan st, duluth, mn 55806, (866) 722-4542), but the failure could not be duplicated. The vehicle was not diagnosed or repaired. The manufacturer was notified and referred the contact to the local dealer and the federal safety agency. The failure mileage was 16,000.