The vehicle fails to accelerate from a stop in snow mode. Engine does not respond to acceleration pedal. My wife was stuck halfway in a intersection of a state highway. She had to shut off engine and restart the vehicle to get the car to function. No warning lights appeared. This has happened twice in the last week and after some research on the internet, it seems like this is not an isolated incident. Others have reported this same problem. Here is one particular case ID i saw was #11560843 with the same problem.
2024 Kia Telluride acceleration complaints
Page 2 of 2: complaints 11 to 17 of 17, newest first, as owners wrote them.
Dashboard not illuminating when car is turned on. I am able to drive the car without knowing what speed the car is going or how much fuel is remaining. I drove the car two hours turned it off prior to this issue. No warning lights were shown in the previous drive.
The dash above the steering wheel is not lighting up to show me the speed, gas, rpm. Or any other lights. My safety and others is at risk because I am not able to know my speed or any malfunctions that would other wise be displayed on the dash. This just happened and I cannot reach the dealership until tomorrow. This has not been inspected by anyone as of now. No other warning lights or symptoms prior to this.
The contact owns a 2024 Kia Telluride. The contact stated while driving at approximately 25 MPH with the Snow Mode activated, the accelerator pedal was depressed but the vehicle failed to respond. The contact stated that the accelerator pedal failure only occurred while driving with the Snow Mode feature activated. No warning light was illuminated. The vehicle was taken to the local dealer where it was test-driven with the service manager and the failure was replicated. The contact stated that the vehicle remained with the local dealer, but the failure could not be duplicated. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 450.
The instrument panel in front of the driver is black. I’m unable to see the speed limit, warnings, safety or collision warnings, etc. The vehicle is not making any noise or beeping to allude to the fact that there might be an issue but the Kia app is stating that there is an issue. I have used the vehicle yesterday 3/23/24 with no issues and when I went to drive this morning (3/24/24) it’s not working.
The contact owns a 2024 Kia Telluride. The contact stated that while driving at 5 MPH, the contact enabled the snow traction feature. The contact depressed the accelerator pedal and the vehicle lost motive power. The contact stated that the failure had occurred twice. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 4,201.
The contact owns a 2024 Kia Telluride. The contact stated that while driving with the vehicle in Snow Mode, the vehicle failed to accelerate as needed. The contact switched to Sport Mode for the vehicle to respond and accelerate as needed. There were no warning lights illuminated. The vehicle was taken to the local dealer, who was unable to determine the cause of the failure. The vehicle was not diagnosed or repaired. The contact stated that while his wife was driving and switching to Snow Mode, the accelerator pedal was depressed, and depressed to the floorboard but the vehicle failed to accelerate. The driver switched to Sport Mode to drive the vehicle as needed. The manufacturer was not contacted. The failure mileage was approximately 5,800. The VIN was not available.
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