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Kia Telluride harsh shifting problems

15 of the 2,089 owner complaints about the Kia Telluride describe harsh or hard shifting, most of them for the 2021 model year.

owner complaints
15
worst model year
2021
Is there a fix? There is 1 recall for this area of the car. See below

By model year

  • 2025
    1
  • 2024
    1
  • 2023
    4
  • 2022
    1
  • 2021
    5
  • 2020
    3

What owners say

Filed Aug 18, 2026 · Electrical, Engine · IL

2025 Kia Telluride, rental vehicle, 29,450 miles at failure. Driving XXX W toward the [XXX] exit with my wife and two children (ages [XXX] and [XXX]), the cluster lit with simultaneous failures: electric power steering, electronic parking brake, ABS, stability control disabled, tire pressure monitoring, forward collision-avoidance, lane keeping, master warning. I photographed it. Nothing about how the vehicle drove had changed. At highway speed traveling straight, steering effort felt normal. There was no progressive degradation and no warning I could feel. I noticed a slight difference changing lanes for the exit. On the ramp itself, a banked turn taken at speed, the wheel required extreme force to turn. The loss of assist was undetectable until significant steering input was actually required, which happened mid-maneuver on an interstate ramp. I am a large, physically strong adult and forced the wheel through the turn. I do not believe a smaller, older, or weaker driver could have completed it, and a crash at that interchange seems a likely outcome for many drivers. Stopping on an interstate shoulder with two young children seemed more dangerous than continuing two miles to the airport exit, so I continued, with ABS and stability control also inoperative. The vehicle developed harsh, jerky shifting and audible clunking. In the rental return lot the wheel would not turn far enough to complete a tight turn. I shifted to reverse; the vehicle did not move, then shut down completely and would not restart. With the vehicle dead the front doors opened, but the rear doors and liftgate would not, and the windows were inoperable. My children were confined inside roughly 10-15 minutes at 86F until an employee climbed in from the front and released the rear doors from inside. The inability to open rear doors or the liftgate from outside after a total power loss is a serious defect in its own right. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed May 26, 2026 · Suspension · CO

At 30,000 miles, the dealership replaced the right rear shock absorber because I noticed it was clunking when an adult sat in the third row. I just had it serviced at 40,000 miles and I mentioned to the tech that there was a slight clunking sound when making a right-hand turn and accelerating from a stop. The dealership did not notice any issues so did not make any repairs. Now, at 41,500 miles, the clunking is much more noticeable when going over bumps and turning at low speeds.

Filed Dec 30, 2025 · Transmission · IA

Summary of Defect and Repair History My 2024 Kia Telluride EX AWD has experienced repeated and ongoing transmission failures. The failures include the vehicle becoming stuck in 5th gear, unsafe acceleration characteristics, and loss of normal drivability. Two transmissions have been replaced, and the same defect continues to occur. The vehicle remains at the dealership today with the defect unresolved. Repair Attempts and Days Out of Service 1 Transmission replacement 30 days Returned but defect recurred. A warning lamp (check engine) did illumiinate after the first transmission failure, however did not for the second nor third failure. Failure was confirmed by Kia dealership. 2 Transmission replacement 47 days. Returned but defect recurred. Failure was confirmed by Kia dealership. 3 Current repair attempt 24+ Not repaired. The vehicle has incurred three repair attempts and 101+ days out of service for the same defect. Failure was confirmed by Kia dealership. Substantial Impairment: Use, Value, and Safety 1. Impairment of Use  The vehicle has been in the dealership’s possession for more than three months in 2025, making it unavailable for normal use  Driving attempts prior to service demonstrated lack of shifting, hesitation, clunking, and unsafe behavior  The defect continues to occur despite repeated major repairs 2. Impairment of Value  A newer model vehicle requiring two full transmission replacement in one year and still malfunctioning has demonstrably reduced value  Transmission replacement history is discoverable and materially reduces market value 3. Impairment of Safety  Transmission failure compromises safe acceleration, speed regulation, and predictable power delivery  The failures occurred at low mileage, indicating a systemic nonconformity rather than normal wear, presenting an ongoing risk As a engineer with 20+ years of experience, I do believe the root cause is a wiring issue (e.g. shorted wiring harness), not a transmission failure.

Filed Oct 29, 2025 · Brakes · VA

After having a rear brake replacement on 10/14/25 - was driving to work on 10/28/25, hear a clunk noise that repeated at random. When pulling thru a parking lot I lost my brakes completely. When I parked the car I looked at the brake and the newly installed caliper had fallen apart. Towed to shop to have the vehicle looked and then replaced the caliper with the same brand caliper from the dealership.

Filed May 12, 2025 · Suspension · VA

Rear self leveling shock PN # 55367-S9KA0. Unknown Problem has been reproduced by kia dealer. Shock makes noise, clunking, going over bumps. No No

Filed Feb 24, 2025 · Brakes, Driver assistance · IN

After driving through snow and letting my Telluride sit in the garage for a few days before driving it again, when I put the vehicle in drive and attempted to leave my garage there was a loud clunking noise and the vehicle didn't move for several seconds. I have also noticed that the automatic emergency brake will engage if the vehicle is in neutral and the driver's side door is open. How would you be able to load the vehicle on a flatbed truck if it was in an accident? A

Filed Jan 23, 2025 · Suspension, Transmission · MO

#1 Rear shocks have been replaced 5 times (beginning November 2021-September 2024) after bringing the vehicle in 7 times due to clunking. After dealing with Kia directly they agreed to cover costs. Clunking was resolved shortly but started again a couple months later. #2 Recently the car began locking up while in operation, while accelerating, but no code was detected. Transmission was flushed (December 2024) and one month later same type of lock up began happening again, this time the check engine light came on (January 2025). Code indicates Torque converter clutch is off. Dealer will now try to fix the issue. Car is available for inspection. Problem #1has been reproduced by Kia service at the dealership.Problem #2, since code was detected dealer will inspect and hopefully be able to fix. This car is just over 5 years old with less than 70,000 miles. Between these 2 issues I have been in to the service department going on 8 times!

Filed Sep 20, 2024 · Suspension · OH

In the summer of 2023 I started hearing a clunking noise from the rear of the vehicle that became louder when going over bumps. Took the car to the dealer and I was told the rear shocks were bad and needed to be replaced. Aug of 2023 the original shocks on the car were replaced which was premature for the average life of shocks. Then months later the same things started and I had a puddle of fluid on my garage floor. I took my vehicle back into the same dealership in June of 2024 only to find the rear shocks had failed again. This time in less than a year. Now in September, I can feel the back end getting loose when I go over bumps, which is what happened previously before the shock completely failed. The ride is continuing to regress. Up until this I thought I would go into another Telluride but the lack of longevity in the ride comfort has changed my mind. Something has to be wrong for brand new shocks to fail so shortly after installation

Filed Sep 9, 2024 · Transmission · IL

There is an ongoing problem with the AWD coupler on every model year of this vehicle and other KIA/Hyundai AWD vehicles. The problem occurs at lower speeds (35mph or less) while turning, and/or when starting from a stop turning either left or right. The vehicle produces a binding or slipping feel in the rear wheels along with a clunking noise from the rear of the vehicle. This is dangerous because the vehicle loses traction/power when its needed most during slit second decisions. Many of these couplers are failing early in the life of the vehicle. Mine is at 27K miles, however I believe the problem started long ago, closer to 15K miles. Kia knows about this issue but has failed to come up with a reliable solution. This is four model years now with the same issue. Kia has released TSB after TSB on this, and even recalled it early in the life of their debut model, the 2020. However, there are still reports of replacement parts failing again around the same amount of milage. It would be great if a wider recall can be issued to address this ongoing problem that seems to affect every model year so hopefully Kia can find a more reliable, quality part to replace the consistently failing part.

Filed Sep 9, 2024 · Suspension · IL

There is an ongoing problem with the NIVOMAT self-leveling shocks on every model year of this vehicle. The problem occurs at nearly every speed but is more noticeable at lower speeds (35mph or less) while going over uneven terrain or hitting small bumps. The vehicle produces a clunking noise from the rear of the vehicle and there is no cushioning or rebounding from going over the bump or uneven terrain. Instead, there is more of a jolting knock when hitting small bumps and a constant bouncing around/floating feeling while driving over uneven terrain. This is dangerous because passengers and cargo in the vehicle gets bounced around and the vehicle gets harder to control especially at higher speeds. Many of these shocks are failing early in the life of the vehicle. Mine is at 27K miles, however I believe the problem started before and probably closer to 18-20K miles. Kia knows about this issue but has failed to come up with a reliable solution. This is four model years now with the same issue. Kia has released TSB after TSB on this, only replacing certain parts of the shock (isolators, etc.). However, there are still reports of replacement parts and even new full shock assemblies failing around the same amount of milage. It would be great if a wider recall can be issued to address this ongoing problem that seems to affect every model year so hopefully Kia can find a more reliable, quality part to replace the consistently failing part.

Related recalls

Power train: driveline: driveshaftReported March 20, 2024 · 427,407 vehicles affected
What is wrong
Kia America, Inc. (Kia) is recalling certain 2020-2024 Telluride vehicles. The intermediate shaft and right front driveshaft may not be fully engaged, which can result in vehicle roll away while in PARK.
Risk
A vehicle roll away increases the risk of a crash or injury.
Remedy
Owners are advised to manually engage the emergency parking brake prior to exiting the vehicle until the recall remedy is performed. Dealers will update the electronic parking brake software and replace any damaged intermediate shafts as necessary, free of charge. Owner notification letters were mailed May 15, 2024. Owners may contact Kia customer service at 1‑800‑333‑4542. Kia's number for this recall is SC303.

Recall number 24V214000 · Recall details

Questions about the Kia Telluride harsh shifting

Which Kia Telluride years have harsh or hard shifting problems?

The model years with the most reports are 2021 (5 complaints), 2023 (4 complaints) and 2020 (3 complaints).

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