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2021 Kia Telluride: harsh or hard shifting

5 of the 378 complaints about the 2021 Kia Telluride describe harsh or hard shifting.

owner complaints
5
of this car's complaints
1%
recalls
1
Is there a fix? There is 1 recall and 11 service bulletins for this area of the car. See below

Harsh or hard shifting by model year

  • 2025
    1
  • 2024
    1
  • 2023
    4
  • 2022
    1
  • 2021
    5
  • 2020
    3

What owners say

Filed Oct 29, 2025 · Brakes · VA

After having a rear brake replacement on 10/14/25 - was driving to work on 10/28/25, hear a clunk noise that repeated at random. When pulling thru a parking lot I lost my brakes completely. When I parked the car I looked at the brake and the newly installed caliper had fallen apart. Towed to shop to have the vehicle looked and then replaced the caliper with the same brand caliper from the dealership.

Filed Sep 20, 2024 · Suspension · OH

In the summer of 2023 I started hearing a clunking noise from the rear of the vehicle that became louder when going over bumps. Took the car to the dealer and I was told the rear shocks were bad and needed to be replaced. Aug of 2023 the original shocks on the car were replaced which was premature for the average life of shocks. Then months later the same things started and I had a puddle of fluid on my garage floor. I took my vehicle back into the same dealership in June of 2024 only to find the rear shocks had failed again. This time in less than a year. Now in September, I can feel the back end getting loose when I go over bumps, which is what happened previously before the shock completely failed. The ride is continuing to regress. Up until this I thought I would go into another Telluride but the lack of longevity in the ride comfort has changed my mind. Something has to be wrong for brand new shocks to fail so shortly after installation

Filed Sep 9, 2024 · Transmission · IL

There is an ongoing problem with the AWD coupler on every model year of this vehicle and other KIA/Hyundai AWD vehicles. The problem occurs at lower speeds (35mph or less) while turning, and/or when starting from a stop turning either left or right. The vehicle produces a binding or slipping feel in the rear wheels along with a clunking noise from the rear of the vehicle. This is dangerous because the vehicle loses traction/power when its needed most during slit second decisions. Many of these couplers are failing early in the life of the vehicle. Mine is at 27K miles, however I believe the problem started long ago, closer to 15K miles. Kia knows about this issue but has failed to come up with a reliable solution. This is four model years now with the same issue. Kia has released TSB after TSB on this, and even recalled it early in the life of their debut model, the 2020. However, there are still reports of replacement parts failing again around the same amount of milage. It would be great if a wider recall can be issued to address this ongoing problem that seems to affect every model year so hopefully Kia can find a more reliable, quality part to replace the consistently failing part.

Filed Sep 9, 2024 · Suspension · IL

There is an ongoing problem with the NIVOMAT self-leveling shocks on every model year of this vehicle. The problem occurs at nearly every speed but is more noticeable at lower speeds (35mph or less) while going over uneven terrain or hitting small bumps. The vehicle produces a clunking noise from the rear of the vehicle and there is no cushioning or rebounding from going over the bump or uneven terrain. Instead, there is more of a jolting knock when hitting small bumps and a constant bouncing around/floating feeling while driving over uneven terrain. This is dangerous because passengers and cargo in the vehicle gets bounced around and the vehicle gets harder to control especially at higher speeds. Many of these shocks are failing early in the life of the vehicle. Mine is at 27K miles, however I believe the problem started before and probably closer to 18-20K miles. Kia knows about this issue but has failed to come up with a reliable solution. This is four model years now with the same issue. Kia has released TSB after TSB on this, only replacing certain parts of the shock (isolators, etc.). However, there are still reports of replacement parts and even new full shock assemblies failing around the same amount of milage. It would be great if a wider recall can be issued to address this ongoing problem that seems to affect every model year so hopefully Kia can find a more reliable, quality part to replace the consistently failing part.

Filed Jan 29, 2024 · Suspension · CA

Around 65,000 miles Rear self-leveling shock absorbers started making clunking noises, now they're extremely stiff, not compressing with weight, even small speed bumps affect the rear of the car, rear/cargo bouncing up violently over mild speed bumps, rough on 2nd/3rd row passengers. the standard front shocks which are still good. The problem, reproduced on a drive, verified by a dealership service department tech. Local dealership reported problem to Kia, and Kia offered to cover parts but I'd be charged over $500 labor. A premium package car shouldn't have such a rough ride because of failing suspension parts. Kia should fix the rear shock issue on the 2021 Tellurides ordered w/ "self-leveling rear suspension" under a recall. Thanks for your attention.

Service bulletins that may apply

Related recalls

Power train: driveline: driveshaftReported March 20, 2024 · 427,407 vehicles affected
What is wrong
Kia America, Inc. (Kia) is recalling certain 2020-2024 Telluride vehicles. The intermediate shaft and right front driveshaft may not be fully engaged, which can result in vehicle roll away while in PARK.
Risk
A vehicle roll away increases the risk of a crash or injury.
Remedy
Owners are advised to manually engage the emergency parking brake prior to exiting the vehicle until the recall remedy is performed. Dealers will update the electronic parking brake software and replace any damaged intermediate shafts as necessary, free of charge. Owner notification letters were mailed May 15, 2024. Owners may contact Kia customer service at 1‑800‑333‑4542. Kia's number for this recall is SC303.

Recall number 24V214000 · Recall details

Questions about the 2021 Kia Telluride harsh shifting

Is harsh or hard shifting a common problem on the 2021 Kia Telluride?

5 of 378 owner complaints about the 2021 Kia Telluride (1%) mention harsh or hard shifting. The model year with the most reports is 2021.

Is there a recall or service bulletin for this on the 2021 Kia Telluride?

There is 1 recall and 11 service bulletins for the same area of the car. Check them below with your VIN.

Other symptoms on the 2021 Kia Telluride

Sunroof shattered 48Windshield crack 39Oil consumption 31Engine failure 25Check engine light 22Loss of power 16Stalling 13Jerking 12Headlights 10Collision warning 9Knocking 9Warning lights 9Grinding brakes 7Wipers 7Fire or smoke 6Hesitation 5Transmission failure 5

All model years of the Kia Telluride

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