I opened my sunroof to let the heat out as we were getting back in after seeing a movie and the track popped and the sunroof glass was not broken, but not able to close because of the track. Kia dealership claimed not a warranty item and $7,000 to have fixed since it was the track that was faulty. Full mechanism needs replacing. Charged $250 for the diagnostic review and disabled the use of sunroof and moon roof until I pay to have the whole thing fixed. We were not driving when this happened. We were parked in a parking lot.
2021 Kia Telluride: sunroof shattered
48 of the 378 complaints about the 2021 Kia Telluride describe sunroof shattered.
- owner complaints
- 48
- of this car's complaints
- 13%
- typical mileage
- 2,200
- recalls
- 0
Is there a fix? 4 service bulletins cover this area of the car. See below
Sunroof shattered by model year
What owners say
Vehicle sunroof came off track on July 22, 2025. Possibly by the fault of the customer. Customer sought repair. Authorized Kia dealer recommended complete replacement of sunroof. On August 29, 2025, Customer paid authorized Kia dealer to replace sunroof with official Kia parts. On June 25, 2026, sunroof broke again through no fault of the customer. Wind deflector arms broke, got stuck open, and caused the glass to go off-track, rendering the sunroof inoperable and completely ruined. Took the vehicle to the same Kia dealer that repaired the sunroof originally. Even though the vehicle was within the 12 month warranty, it was over the 12,000 mile warranty, and Kia would not fix the sunroof. We opened a complaint with Kia Customer Care, and they did not resolve the issue for two months. Our claim was denied. We cannot afford to fix the sunroof again after 10 months, and if we do, we are concerned about it malfunctioning again. I am concerned that the sunroof glass could come dislodged while driving and strike another vehicle or cause a collision.
Sunroof broke when trying to open it. Now it’s in the open, venting, position unable to close. Dealership can’t look at it for a week so I’m risking water damage. Vehicle only has 31,000 miles on it and is just past the 5 yr warranty of course
Opened the sunroof wind deflector broke tracks broke will not close
My 2021 Kia Telluride (60,500 miles) experienced failure of the panoramic sunroof wind deflector arm/mechanism. The broken component is available for inspection. The failure prevents the sunroof system from operating properly and may result in improper sealing, water intrusion, or further mechanical damage. The issue was confirmed by a Kia dealership. Kia has issued Technical Service Bulletin BOD 319 addressing Telluride sunroof wind deflector arm and mechanism failures. Despite this bulletin, I was quoted approximately $4,000+ for replacement of the entire sunroof assembly instead of the component repair procedure described by Kia. There were no warning lights or messages before failure. The issue occurred during normal vehicle use. I believe this known component failure presents a safety and reliability concern for Telluride owners.
Sunroof wouldnt close. Broken assembly.
sunroof - broken wind deflector arms
The sunroof wind screen broke off while driving. The sunroof then stayed open and would not shut. The electrical components in the middle seat are not working properly with the buttons on the seats. The leather is ripping on the seats and the center console even with regular leather conditioning
There is no incident that lead to this part breaking. My sunroof broke when it was opened. A part fell out of the assembly into the car. The sunroof will now not open fully or close fully. It's a hazard because I'm not sure if the glass is properly attached to my car and can fly off. I took this to a dealership the other day and was told this was common and not covered under warranty, costing owners thousands of dollars and days of repairs.
The sunroof on my 2021 Kia Telluride broke and is stuck open. We had to take it to Kia to have the repair quoted and they want to charge $6k to have it replaced. This is a huge safety issue, as it is winter and we have rain/snow getting in the car, as well as the potential for someone to break into my car through the sunroof as well. I have read numerous reports online of other 2021 Kia Tellurides with this same issue. Please have Kia issue a recall to have this issue addressed.
Opens sunroof and part broke
Sunroof mechanism failure in May 2025. Had sunroof repaired and paid out of pocket at KIA dealership. The sunroof was off track therefore the roof was exposed to elements. March 2026 sunroof mechanism has broken again. Sunroof has not been operated since repair in May 2025 for fear of getting stuck open again.
Service bulletins that may apply
Related recalls
No recalls on record for this model year.
Questions about the 2021 Kia Telluride sunroof shattered
Is sunroof shattered a common problem on the 2021 Kia Telluride?
48 of 378 owner complaints about the 2021 Kia Telluride (13%) mention sunroof shattered. The model year with the most reports is 2021.
Is there a recall or service bulletin for this on the 2021 Kia Telluride?
There are 0 recalls and 4 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2021 Kia Telluride
Windshield crack 39Oil consumption 31Engine failure 25Check engine light 22Loss of power 16Stalling 13Jerking 12Headlights 10Collision warning 9Knocking 9Warning lights 9Grinding brakes 7Wipers 7Fire or smoke 6Harsh shifting 5Hesitation 5Transmission failure 5
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