Kia Telluride sunroof shattered problems

Filed Nov 3, 2026 · MN

Component: VISIBILITY / SUNROOF GLASS Description of the Incident While driving my Kia Telluride, the panoramic moonroof/sunroof suddenly and violently shattered without warning. At the time of the incident, there was no collision, no road debris strike, no overhead object impact, and no other apparent external cause for the failure. I heard an extremely loud explosive sound similar to a gunshot or explosion coming from the roof area of the vehicle. The glass immediately shattered and fragmented across the roof opening. The unexpected failure startled me and created a significant distraction while operating the vehicle. The incident created an immediate safety risk because: The loud explosion caused driver distraction. Shattered glass entered the drivers department pouring down while driving on a highway. Visibility could have been affected by falling glass and roof damage. The sudden event increased the risk of losing control of the vehicle or being involved in a crash. The vehicle had not previously been involved in any accident affecting the roof or glass. The moonroof showed no signs of prior damage before the incident. Based on my experience and my subsequent research, I learned there have been numerous reports from Kia owners alleging spontaneous sunroof shattering incidents in Kia vehicles. A class-action lawsuit was previously filed regarding allegedly defective Kia panoramic sunroofs, and hundreds of complaints were reportedly submitted to the federal safety agency concerning similar incidents. Although litigation outcomes have varied, the pattern of complaints suggests this issue warrants continued review. I am submitting this complaint because spontaneous glass failure in a moving vehicle presents a potentially serious safety hazard to drivers, passengers, and others on the road.

Filed Oct 27, 2026 · VA

On October 21, 2026, the sunroof of my 2024 Kia Telluride suddenly shattered while I was driving at approximately 65 mph. The glass exploded unexpectedly during normal vehicle operation. The sunroof was in the tilted position with the sun shade pulled back completely. The glass shattered on the top of my head as I was driving. My two small children seated in the second row were also present. The cause of the failure is unknown. I took the vehicle to an authorized Kia dealership, where personnel photographed the damage, vacuumed some of the broken glass from the vehicle, and applied temporary crash wrap over the damaged sunroof. The service invoice documents that the sunroof exploded while driving. However, no comprehensive safety inspection was performed or documented to my knowledge. Dealership personnel verbally stated that the vehicle was safe to drive with the temporary covering and instructed me not to open the sunshade. However, they would not provide written confirmation that the vehicle was safe to operate. Despite the temporary repair, I continued hearing glass shifting and breaking while driving. I am concerned about additional glass falling, the integrity of the damaged sunroof, and the safety of vehicle occupants. On October 22, 2026, the dealership informed me that Kia had authorized replacement of the sunroof and that the replacement part was expected the following week. I contacted Kia Customer Care, opened a case, and requested alternative transportation because of my ongoing safety concerns. I was repeatedly instructed to wait for a case manager to contact me. I am requesting that the federal safety agency investigate this unexpected panoramic sunroof glass failure as a potential vehicle safety defect, including whether similar incidents have occurred in other Kia Telluride vehicles.

Filed Oct 15, 2026 · Visibility · KY

The sunroof on my 2025 telluride spontaneously exploded this morning. It sounded like a gunshot went off. No other vehicles were around and wasn’t near anything that could fall on the vehicle

Filed Oct 7, 2026 · IN

Sunroof wind deflector broke which caused the track to break also

Filed Oct 1, 2026 · TX

I was driving down the highway and heard a loud pop. I looked at my windshield and did not see any cracks. I looked at the back windshield and could see pieces coming down. I didn't know what it was still and could hear air coming from somewhere in my car. I open the screen to my sunroof and there was a hole and shattered glass. There were no large trucks around. There were a couple of cars but they were to the right side of my car, two lanes over. Nothing hit my sunroof. The glass exploded. It was Sept 22nd at 9:30am. I looked it up online and this is a common problem with Kia Tellurides. I contacted Gay Family Kia and they would not replace it. They contacted Kia manufacture and they would not cover it. The maintenance person at Gay Family Kia looked at it and took a picture when he submitted it to Kia. There were no warning signals. I think the heat that is trapped between the glass and screen of the sunroof cause this. There needs to be a protective film on there. I tried to upload a photo but it would not proceed with it. It was a small file and a jpg. It is going to cost abt $900 to replace. I am getting it done Saturday so I don't have an invoice yet.

Filed Sep 18, 2026 · MS

While driving down a highway, the front sunroof glass exploded.

Filed Sep 6, 2026 · GA

I opened my sunroof to let the heat out as we were getting back in after seeing a movie and the track popped and the sunroof glass was not broken, but not able to close because of the track. Kia dealership claimed not a warranty item and $7,000 to have fixed since it was the track that was faulty. Full mechanism needs replacing. Charged $250 for the diagnostic review and disabled the use of sunroof and moon roof until I pay to have the whole thing fixed. We were not driving when this happened. We were parked in a parking lot.

Filed Aug 26, 2026 · Body · MD

Vehicle sunroof came off track on July 22, 2025. Possibly by the fault of the customer. Customer sought repair. Authorized Kia dealer recommended complete replacement of sunroof. On August 29, 2025, Customer paid authorized Kia dealer to replace sunroof with official Kia parts. On June 25, 2026, sunroof broke again through no fault of the customer. Wind deflector arms broke, got stuck open, and caused the glass to go off-track, rendering the sunroof inoperable and completely ruined. Took the vehicle to the same Kia dealer that repaired the sunroof originally. Even though the vehicle was within the 12 month warranty, it was over the 12,000 mile warranty, and Kia would not fix the sunroof. We opened a complaint with Kia Customer Care, and they did not resolve the issue for two months. Our claim was denied. We cannot afford to fix the sunroof again after 10 months, and if we do, we are concerned about it malfunctioning again. I am concerned that the sunroof glass could come dislodged while driving and strike another vehicle or cause a collision.

Filed Aug 18, 2026 · OK

Was driving with my husband and granddaughter in the car and had just left the house. Horrible, loud explosive sound like a gunshot and glass sound and glanced to make sure all glass ok and our granddaughter was safe. Could see the glass flying behind us and a car swerving behind us to miss it. Pictures are attached showing the sunroof exploded outward. No glass hanging down, no central area point of impact. Sunroof glass is covered under Kia’s 5-year/60,000-mile New Vehicle Limited Warranty; if they deem it to be spontaneous explosion or shattering. Contacted KIA Corporate. Case # XXX Under advice of KIA corporate (Crystal), we took it too the dealership I bought it from this am , [XXX], and they were very rude and dismissive; argumentative. He said it would take about 4 days to even inspect it, that they were behind. And he could rent a car to me for $40 a day. This is a new car I have had for less than 6 months! So, we took it to Boomer Kia. (after calling and they were so nice, they said come right in) He said he took pics, submitted our pics and description of story to the KIA rep that came in this afternoon, and he just called and said they will not cover it under warranty. It is in the warranty but is up to their discretion. Everything I read said this happens and that is why people are suing Kia....because they do this and dont cover and because they refuse to a recall, even though they know either the glass or the setup is faulty. I think personally the construction allows for heat to get under the glass and that is why it explodes outward. Spontaneous shattering and exploding sunroofs have been proven to occur in the 2025 Kia Tellurides due to thermal and/or structural pressure. There are numerous lawsuits, currently. Photos all over the internet that look just like mine. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Aug 13, 2026 · FL

Sunroof broke when trying to open it. Now it’s in the open, venting, position unable to close. Dealership can’t look at it for a week so I’m risking water damage. Vehicle only has 31,000 miles on it and is just past the 5 yr warranty of course