2025 Kia Telluride: sunroof shattered

Filed Oct 15, 2026 · Visibility · KY

The sunroof on my 2025 telluride spontaneously exploded this morning. It sounded like a gunshot went off. No other vehicles were around and wasn’t near anything that could fall on the vehicle

Filed Aug 18, 2026 · OK

Was driving with my husband and granddaughter in the car and had just left the house. Horrible, loud explosive sound like a gunshot and glass sound and glanced to make sure all glass ok and our granddaughter was safe. Could see the glass flying behind us and a car swerving behind us to miss it. Pictures are attached showing the sunroof exploded outward. No glass hanging down, no central area point of impact. Sunroof glass is covered under Kia’s 5-year/60,000-mile New Vehicle Limited Warranty; if they deem it to be spontaneous explosion or shattering. Contacted KIA Corporate. Case # XXX Under advice of KIA corporate (Crystal), we took it too the dealership I bought it from this am , [XXX], and they were very rude and dismissive; argumentative. He said it would take about 4 days to even inspect it, that they were behind. And he could rent a car to me for $40 a day. This is a new car I have had for less than 6 months! So, we took it to Boomer Kia. (after calling and they were so nice, they said come right in) He said he took pics, submitted our pics and description of story to the KIA rep that came in this afternoon, and he just called and said they will not cover it under warranty. It is in the warranty but is up to their discretion. Everything I read said this happens and that is why people are suing Kia....because they do this and dont cover and because they refuse to a recall, even though they know either the glass or the setup is faulty. I think personally the construction allows for heat to get under the glass and that is why it explodes outward. Spontaneous shattering and exploding sunroofs have been proven to occur in the 2025 Kia Tellurides due to thermal and/or structural pressure. There are numerous lawsuits, currently. Photos all over the internet that look just like mine. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Jun 23, 2026 · Visibility · 22,000 miles · FL

The contact owns a 2025 Kia Telluride. The contact stated that while driving at an undisclosed speed, there was a loud sound coming from the sunroof glass before the glass shattered. There was no impact on the sunroof glass to cause the failure. Small glass fragments fell into the second and third row seats. The vehicle was taken to the dealer; however, the vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 22,000.

Filed Apr 7, 2026 · TX

Driving on the highway with no obstacles or vehicles in proximity, the sunroof spontaneously shattered. If we had the sunroof visor (slide cover) open to let in light, we would have been rained down on by thousands of glass shards while driving at highway speeds. Luckily for us, the cover acted as a barrier from the glass. This part of the sunroof is over both driver and passenger seats. The vehicle was driven to the dealership which was very close to the occurrence location and the dealership would not inspect vehicle but did do a work order stating that they would not cover exploding glass. Dealer stated that we needed to contact our insurance company but I have held off due to feeling like it would be a fraudulent claim of damage since it was not caused by an object striking our vehicle. We have documented 24 calls to case manager with Kia and no action or returned calls to date. (04/07/2026). On a call with the Kia 800 number, the customer representative acknowledged he had heard of numerous problems with the sunroofs exploding for no apparent reason. The vehicle had been parked inside our garage and not moved or driven since the incident waiting for someone to investigate or inspect our vehicle.

Filed Mar 16, 2026 · Body · CA

Friday, March 13, 2025, at approximately 11:50 AM PST while driving on Interstate 5 northbound, heard a loud explosion like a gunshot, with no vehicles in close proximity, then hearing the rush of wind, opened the interior sunroof cover, discovered the sunroof glass shattered.

Filed Jan 12, 2026 · Visibility · 1,470 miles · MS

The contact owns a 2025 Kia Telluride. While driving 70 MPH, the contact heard an abnormal sound like a gunshot coming from the vehicle. There was no warning light illuminated. The contact became aware that the sunroof glass had exploded. The vehicle was immediately driven to the residence. Upon inspection of the vehicle, the contact discovered that the glass from the sunroof had exploded outward and there were several shards of glass in the rear of the vehicle. The contact placed a canopy over the vehicle to prevent water from entering the vehicle. The dealer was notified of the failure, and the contact was informed to file a claim with the Insurance Provider. The contact refused and stated that the failure was a manufacturer’s defect. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was 1,470.

Filed Sep 19, 2025 · FL

On 9/18/2025, I was driving on the highway my son and I and out of nowhere I hear a loud explosion and glass shattering. I was terrified, fearing for my life not knowing or understanding what happened. Trying not to wreck. My sunroof was closed but when I pulled over and looked on top of the truck, my whole sunroof had shattered. I called 911 they came and examined the incident. I was directed to contact KIA asap being that they didn’t see any thing that could’ve caused the impact. I contacted Kia and was told by the service dept that they never heard of that happening.

Filed Jul 30, 2025 · AR

While driving, the sunroof on my 2025 Kia Telluride exploded. I had the it closed, so at first I didn't know what had happened. It sounded like I was shot. I was not able to pull over right away due to traffic. However, I heard the glass and figured out what had happened. Nothing struck my car. When I was able to get out and look at it, the glass was protruding outwards and a huge hole was left in the middle of the sunroof (almost as big as the sunroof). This was terrifying. It could have caused a wreck, easily. I immediately hit my breaks and the car behind me swerved. I had to think fast and tell myself to just keep driving because I couldn't pull over safely. I have not had the vehicle 7 months and thought this would not be a problem to get fixed because it is clearly not a normal, or natural occurance. At first, they gave me a loaner and said it would be fixed. Then, they said it could not be covered by warranty and to come pick it up and return the loaner. When, I got there I asked to speak to the manager and he was very sympathetic. He said he would work on getting it paid for and let me take the loaner back home. I am still waiting to hear from them. However, the internet tells me this is a recurring problem. Therefore, I wanted to fill out this form so that the federal safety agency is aware of this issue.

Filed Apr 30, 2025 · Visibility · 5,899 miles · TX

The contact owns a 2025 Kia Telluride. The contact stated while driving approximately 61-62 MPH, the sunroof exploded without impact. There was no injury sustained. There was an abnormally loud sound coming from the vehicle. The local dealer was contacted, who confirmed there was no coverage for the sunroof glass. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 5,899.

Filed Feb 25, 2025 · Body · TN

My vehicle has 300 miles on it and I owned it for 5 days. I was driving when the front sunroof glass exploded and blew glass up and out of the vehicle. It scratched my roof, panoramic glass and multiple other panels. Kia of Chattanooga was very unprofessional when I brought this to their attention. The sales manager, Kevin Williams, told me my claim with Kia was denied before I had even reported a claim to Kia. When I asked him about this, he would not provide me with any information of who he spoke to within Kia and told me to report a fraudulent claim to my insurance stating an object hit my sunroof. Luckily, the car behind me that was peppered with glass and pulled over behind me had a GoPro video running and captured the entire incident. The video clearly shows the glass exploding up and out from inside my vehicle and then covers the entire front of his vehicle. Kia would not admit liability and said it’s impossible for the sunroof to break without anything hitting it. When I spoke to the general manager, he told me the same thing until I showed him the class action suit against Kia for this issue. At that point, he told me Kia is choosing to deny the claims and not admit any product defect and he seemed to know a lot of information for a topic he just previously said he had never heard of. Kia corporate has not made a decision but it is clear they are setting themselves up for denial. If denied, my next step is to file suit as I have over $6k in damages on a 5 day old vehicle with 300 miles on it. If anybody would like to see the video for their own claim, let me know.