My sunroof windscreen arm broke which in turn caused the glass to go off track. The windscreen arm is a known issue! But there is no recall. I SHOULDN'T HAVE TO PAY $7000 to fix a known problem!
2020 Kia Telluride: sunroof shattered
21 of the 781 complaints about the 2020 Kia Telluride describe sunroof shattered.
- owner complaints
- 21
- of this car's complaints
- 3%
- typical repair cost reported
- $5,000
- recalls
- 0
Is there a fix? 3 service bulletins cover this area of the car. See below
Sunroof shattered by model year
What owners say
The sunroof wind deflector broke and as a result the sunroof was jammed open. In order to close the top I had to break the mechanism and now the sunroof, while mostly shut, still shifts free occasionally when driving.
The sunroof mechanism in the vehicle jammed and broke out of the track. When my wife drove the vehicle in the interstate the sunroof began to vibrate and move around. She was afraid the glass was about to fly out and possibly hit a vehicle behind her. She had to reduce her speed excessively and my daughter had to hold on to the sunroof all the way home. The vehicle is well maintained with approx 50.000 miles. The warranty is out and I am being told that KIA will not cover the repairs. I am still trying to get customer affairs to approve a fully covered repair at no cost but it seems the are not being co operative so far.
The sunroof malfunctioned while I was attempting to open it, producing a loud pop and causing the glass to become misaligned while the vehicle was parked. There have been numerous reports of this same issue, including incidents in which the sunroof glass has shattered. This appears to be a known defect; however, Kia has refused to acknowledge responsibility or perform the necessary repairs. Kia has quoted the cost of repair at $5,800.
The sunroof will not close. The closing mechanism broke.
Sunroof wind deflector broke causing the track for sunroof to be off and sunroof won't close. This is a safety concern for the stability of the sunroof and apparently it is a common problem. Yes the problem was confirmed by the dealer.
Sunroof plastic arms broke off and now sunroof will not close. Looking this up, it is a very common issue. I have only used my sunroof about 10 times since I bought my vehicle.
1) Front sunroof exploded suddenly on highway while driving at 67 mph. Nothing hit the sunroof and there was no prior crack. The sunroof was inspected by our insurance appraiser and I can provide photos of the incident. 2) There was the sound of a loud "boom" followed by shattering glass raining down over my head (driver) and that of my teenage son (passenger seat) causing us to duck inside the car while driving down the highway at 67 mph. We could have swerved into traffic or off the road causing an accident and bodily harm. Additionally, the shattered glass itself could cause bodily injury. In our instance, the sunroof visor was closed, capturing the shards of glass. 3) Yes. The problem was confirmed by an independent service center hired by our insurance company to replace the glass. 4) Yes. The vehicle was inspected by an appraiser from our insurance company. 5) No. There was no warning and no prior symptoms of the problem.
While driving on the highway, the sunroof shattered. The sunroof glass exploded outwards not inwards.
The sunroof deflector tabs broke off and jammed the sunroof open. The sunroof is loose and I don’t feel safe driving the vehicle because it may dislodge and become a projectile.
The sunroof deflector assembly spring broke and caused the sunroof to hang up on the passenger side. I have opened the sunroof less than ten times. With the sunroof hung up on the passenger side it attempted to open and caused damage to the whole assembly. Now the dealership is wanting $5,000 to fix due to a faulty part.
-Sunroof Wind deflector arm spring broke and when opening sunroof it got stuck and de-railed the entire passenger side arm making it loose and possible having the sunroof detached on high speeds. Sunroof would no longer close with switch -I was going on a trip and driving on highway, had to make a sudden stop to try close it as it was loose on one side of the arms. -Have an appointmnet with dealer, but I am guessing they will not repair as it is out of warranty -no warning lights or messages
Service bulletins that may apply
Related recalls
No recalls on record for this model year.
Questions about the 2020 Kia Telluride sunroof shattered
Is sunroof shattered a common problem on the 2020 Kia Telluride?
21 of 781 owner complaints about the 2020 Kia Telluride (3%) mention sunroof shattered. The model year with the most reports is 2021.
How much does it cost to fix sunroof shattered on the 2020 Kia Telluride?
Owners who mentioned a price put the repair at about $5,000 (median of 5 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.
Is there a recall or service bulletin for this on the 2020 Kia Telluride?
There are 0 recalls and 3 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2020 Kia Telluride
Headlights 168Oil consumption 87Windshield crack 77Engine failure 56Check engine light 50Stalling 38Loss of power 15Knocking 14Collision warning 13Fire or smoke 13Jerking 10Misfire 10Slipping 10Adaptive cruise 9Hesitation 9Warning lights 8Backup camera 6Overheating 6Won't start 6Transmission failure 5Wipers 5
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