1. Incident & Vehicle Identification •Vehicle: 2020 Kia Telluride •Owner Name: [XXX] •Contact Phone: [XXX] •Kia Customer Care Case Number: XXX •the federal safety agency Safety Recall Number: 26V430 2. Description of Safety Hazard & Manufacturer Reimbursement Refusal Plaintext COMPLAINT REGARDING MANUFACTURER NON-COMPLIANCE WITH 49 CFR § 573.13 (REIMBURSEMENT FOR PRE-NOTIFICATION REMEDIES) STATEMENT OF FACT & CHRONOLOGY: 1. In XXX, my 2020 Kia Telluride experienced a dangerous, uncommanded driver's power seat failure. The seat drifted to the full-forward position without user input and the switch/assembly became stuck, preventing adjustment. 2. I took the vehicle to an authorized Kia dealership to address this safety hazard. The dealership diagnosed the issue and performed repairs out-of-pocket. 3. Subsequent to my repair, Kia issued an official the federal safety agency Safety Recall concerning the driver's power seat switch/fuse assembly, warning owners that the switch could stick, overheat, and cause a vehicle fire. 4. I submitted my repair receipt and dealership invoice to Kia for reimbursement under the federal General Reimbursement Plan. 5. On September 25, 2026, Kia Customer Care formally denied my claim (Case #26382986), stating: "Per the invoice received, the electronic fuse assembly was not installed. Reimbursement request denied." REGULATORY VIOLATION UNDER FEDERAL LAW: Under 49 CFR § 573.13(d)(2)(v)(A), federal safety standards stipulate that a manufacturer's reimbursement plan MUST cover repairs that addressed "the defect or noncompliance that led to the recall OR A MANIFESTATION OF THE DEFECT OR NONCOMPLIANCE." Kia is violating federal regulations by imposing an arbitrary constraint requiring the dealership's pre-recall repair invoice to match the specific part number or component description identified in the subsequent recall, rather than recognizing that the repair INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
2020 Kia Telluride: engine overheating
6 of the 781 complaints about the 2020 Kia Telluride describe engine overheating.
- owner complaints
- 6
- of this car's complaints
- 1%
- recalls
- 0
Engine overheating by model year
- 20271
- 20252
- 20241
- 20234
- 20226
- 20213
- 20206
What owners say
I am filing this safety report regarding my 2020 Kia Telluride, which currently has approximately 133,000 miles. The vehicle is experiencing severe internal oil consumption, burning through multiple quarts of engine oil rapidly between normal service intervals without triggering any dashboard warning lights, creating a high risk of sudden engine failure or stalling at highway speeds. Additionally, the vehicle is losing coolant at an accelerated rate, risking severe engine overheating. Furthermore, the suspension system has been a recurring safety nightmare; the shocks have failed and been replaced twice, and a critical structural defect caused the tires to rub directly against suspension components while driving, prematurely destroying the tires and severely compromising vehicle stability and steering control. I do not feel safe driving this car or transporting my kids everyday. When I spoke to Kia customer service, I was told they could not do anything despite being just under 100,000 miles at the time.
My vehicle has the radiator fan that will not shut off. It stays running until the battery goes dead. I have taken it in to dealership and get the can not reproduce answer as well as maybe its this or that, you will have to leave it here. In doing research this is a known issues with the relay being built in to the PCB fuse block. The block shorts or sticks and the whole thing needs to be replaced. Very pricey. Lots of owners have or had the same issue. In speaking to an independant repair facility I was told this could be a fire risk yet again. The unit could overheat from running at full speed constantly or the wiring could catch fire. Kia will not recognize the situation, and wants to throw parts at it at owners cost. I have to unplug the fan when parked to stop this from occurring.
On [XXX], my Kia Telluride received a warranty engine replacement at Greenway Kia East in Orlando, FL. Just two days later, on [XXX], the engine overheated while I was driving with my young child. The temperature warning light came on. I stopped immediately and opened the hood — there was no coolant in the system at all. This failure occurred immediately after a major engine replacement, suggesting that the dealer failed to fill or properly check the coolant system. I was left stranded near a daycare and had to call a third-party tow truck because Kia roadside assistance estimated a 90–120 minute wait. This put my child and me in serious danger. Despite the dealer’s clear negligence, I was sent an invoice for $1,833.77, blaming me for the damage. Upon retrieving the car on May 31, 2025, I personally checked under the hood — the coolant level was still below the MIN line. When I pointed this out, the service manager said, “We’re not required to top it off, but if that satisfies you, we’ll put some in.” This is extremely unsafe and irresponsible, especially after a critical repair like an engine replacement. Later, the dealership even claimed to Kia America that the engine was not replaced under warranty, contradicting their earlier confirmation. This kind of conflicting information, combined with unsafe practices and disregard for basic safety protocols, raises serious concerns about consumer safety and the dealership’s integrity. To make matters worse, Kia America closed my case ([XXX]) on June 10 without notifying me or giving me a chance to respond. I received only one dropped call from an unknown number, and no voicemail or follow-up communication. A formal complaint was mailed to Kia America on June 11, 2025, and I am currently waiting for their response. On June 12, 2025, I also filed a complaint with the Better Business Bureau (BBB). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
2020 KIA TELLURIDE 41,000 miles: Engine overheated and ceased while on the freeway. Head Gasket blew, coolant hose had a hole the size of my fist on one side and the other clean split, along with cylinder 3 and 5 misfiring. I lost power and was able to go 25 mph on the freeway and lots of white smoke coming from the hood of the car. Semi trucks were slamming on their brakes to avoid hitting me as it was a dark foggy evening. The engine failure on the freeway could have easily caused multi vehicle collisions involving semi trucks resulting in casualties and loss of life. After 2 months in the shop the dealership has approved a new engine, however they don't know when they can get it in and no time frame when I will have my vehicle back. There was no warning and dealership confirmed there would not have been a warning until after the engine failed. I have maintained all maintenance schedules. There is a Facebook group with many similar stories of engine failures
The vehicle has been losing oil, the dealership checked with no issues along eleith a coolant leak in the rear of the vehicle.
Service bulletins that may apply
Related recalls
No recalls on record for this model year.
Questions about the 2020 Kia Telluride overheating
Is engine overheating a common problem on the 2020 Kia Telluride?
6 of 781 owner complaints about the 2020 Kia Telluride (1%) mention engine overheating. The model year with the most reports is 2020.
Is there a recall or service bulletin for this on the 2020 Kia Telluride?
There are 0 recalls and 18 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2020 Kia Telluride
Headlights 168Oil consumption 87Windshield crack 77Engine failure 56Check engine light 50Stalling 38Sunroof shattered 21Loss of power 15Knocking 14Collision warning 13Fire or smoke 13Jerking 10Misfire 10Slipping 10Adaptive cruise 9Hesitation 9Warning lights 8Backup camera 6Won't start 6Transmission failure 5Wipers 5
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