Vehicle has 75,000 miles. The knuckle on the steering column and the rack and pinion became worn out causing the steering wheel to be loose and jump at high speeds. Mirrors would stop opening randomly. Rear camera stopped working making it very difficult to view when backing up. Replacing the camera did not work, the harness was tested to be ok. The only other option is the software in the head unit. This is the 2nd head unit as the first one was replaced for a failed bluetooth. Cost exceeds $5000 to replace it.
2020 Kia Telluride: backup camera failure
6 of the 781 complaints about the 2020 Kia Telluride describe backup camera failure.
- owner complaints
- 6
- of this car's complaints
- 1%
- recalls
- 0
Backup camera failure by model year
- 20242
- 20232
- 202212
- 20213
- 20206
What owners say
Not due to recalls. My entire car was malfunctioning over the backup camera. Every system was being displayed on my dashboard as all lights were on. Turning signals and four ways would not work, my steering became tight and hard to turn.
Folding outside mirrors get stuck randomly, Back up Camera functions erratically, and worst of all, the Sun Roof jammed open.
the center infotainment screen has turned green. sometimes a hazy green, othertimes almost a solid green which affects the back up camera system when you are trying to back up and not hit anyone or anything. I have brought to the dealership and they stated the head unit is defective and needs replacement. I elevated to Kia Customer Care and they stated that because it is out of the 36,000 mile warranty they would not help. I even stated that as car is not a newer car was not asking for a brand new unit, but asked if they would at least put in a cheaper re-manufactured unit due to the safety issue and they denied that as well. I am on the kia telluride forum and multiple other people are having this issue. this is a defective part and as it is related to a safety issue needs to be replaced and covered by KIA. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
While I was driving my forward collision warning indicator started flashing on my dashboard while a dinging sound went off. There was nothing around me, then my tire pressure warning started going off while my pressure was fine. The indicators would switch back and forth between both warnings, then my mirror sensors were indicating that something was next to both of my mirrors while nothing was there. Then all of my warning indicators began flashing and continued to flash. Once these issues started my back up camer no longer worked while I was in reverse. I brought my vehicle days later when the issue persisted to the place I bought it and they are ordering a new back up camera with no real explanation. Considering this relates to a collision warning something in the vehicle meant to prevent a collision, not working properly my opinion is this is a safety issue.
My 2020 kia telluride has had electrical problems since 3 months after purchasing it in june of 2019. It started out small with my backup camera glitching/not being visible, the interior lights flickering, and my heat not working properly. Then, it quickly escalated to multiple emergency lights engaging in my dashboard while driving or stopped. I called the dealership and was told if the codes aren't active they can't service the vehicle, so when it happened again I brought it to them directly. At this time my vehicle wouldn't go in reverse and the steering wheel locked. The diagnostic report stated the car lost communication with fuel pump control module, instrument panel cluster (lpc), control module (ccan),and HVAC control module. This happened on two occasions compromising my family's safety. On the 3rd occasion, the following happened: the steering wheel locked, shifter wouldn't work, no lights next to shift, wouldn't go in reverse, no backup camera. On the 4th occasion, the following occurred: warning lights/emergency lights on dash, steering locked, no lights near shifter, steering tight, RPM indicator went to zero, speed went to zero, warning lights switched on an off to different ones. The dealer replaced the floor harness, dash harness, and engine harness. Even after these "fixes" it continued. On the 5th occasion, the emergency lights came on and my vehicle shut off while driving and I lost my brakes! The following occurred before the shut down: forward collision warning light, emergency light, RPM indicator up and down, ABS warning light, degree/temp light flickering on and off, plus a few more warning lights. This time my car had to be towed. Kia will not take the car back and denied my claim after supplying over 70 pages of documentation. My car has been in the shop for a total of 84 days since october 19, 2020.
Service bulletins that may apply
- Voluntary emissions service campaign: ECU emissions software logic improvement (SC357)
- Voluntary emissions service campaign: dealer principal memo (SC357)
- Voluntary emissions service campaign: SC357_POC: proof of correction card
- This Pitstop provides information regarding an inoperative sunroof switch on 2020–2025MY Telluride (ON)...
- Kia connect modem reset (SA611)
- AVN 5.0 wide dealer mode factory reset
- Subsequent repair action: wheel speed sensor replacement (SC301Y)
- Voluntary service campaign: wss software upgrade (SC301)
Related recalls
No recalls on record for this model year.
Questions about the 2020 Kia Telluride backup camera
Is backup camera failure a common problem on the 2020 Kia Telluride?
6 of 781 owner complaints about the 2020 Kia Telluride (1%) mention backup camera failure. The model year with the most reports is 2022.
Is there a recall or service bulletin for this on the 2020 Kia Telluride?
There are 0 recalls and 46 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2020 Kia Telluride
Headlights 168Oil consumption 87Windshield crack 77Engine failure 56Check engine light 50Stalling 38Sunroof shattered 21Loss of power 15Knocking 14Collision warning 13Fire or smoke 13Jerking 10Misfire 10Slipping 10Adaptive cruise 9Hesitation 9Warning lights 8Overheating 6Won't start 6Transmission failure 5Wipers 5
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