Kia connect modem reset (SA611)
Kia technical service bulletin TSB_ELE378 for 2020-2023 Kia Sorento, 2019-2020 Kia Optima and 2020-2025 Kia Soul and others.
- Bulletin number
- TSB_ELE378 (SA611)
- Component
- Electrical system
- Summary
- TECHNICAL SERVICE BULLETIN: SERVICE ACTION: KIA CONNECT MODEM RESET (SA611) - This bulletin outlines the procedure for resetting the modem in certain 2016-2025MY Kia vehicles listed on page 3 that are equipped with Kia Connect Services. The affected vehicles may encounter the following issues: remote Start/Climate Control function not working, vehicle Status on the Kia Access App not updating, connected routing not functioning properly.
Owners of these vehicles have filed 1,517 complaints in the electrical category.
Vehicles covered
- Kia Sorento 2020-2023 2020202120222023
- Kia Optima 2019-2020 20192020
- Kia Soul 2020-2025 202020212022202320242025
- Kia Sportage 2020-2025 202020212022202320242025
- Kia Forte 2020-2024 20202021202220232024
- Kia Telluride 2020-2025 202020212022202320242025
- Kia Rio 2021-2023 202120222023
- Kia Seltos 2021-2025 20212022202320242025
- Kia EV6 2022-2024 202220232024
- Kia K5 2021-2024 2021202220232024
- Kia Carnival 2022-2024 202220232024
- Kia Niro 2020-2025 202020212022202320242025
- Kia Optima Hybrid 2020 2020
- Kia Cadenza 2020 2020
- Kia Stinger 2022-2023 20222023
- Kia Sportage Hybrid 2023-2025 202320242025
- Kia Sorento Hybrid 2021-2024 2021202220232024
- Kia Niro EV 2019-2025 2019202020212022202320242025
- Kia K900 2016-2017, 2019-2020 2016201720192020
- Kia Niro PHEV 2018-2025 20182019202020212022202320242025
- Kia Sorento PHEV 2022-2024 202220232024
- Kia Soul EV 2017-2019 201720182019
- Kia Sportage PHEV 2023-2025 202320242025
- Kia Optima PHEV 2017-2020 2017201820192020
VIN decoder
See the problems and recalls for an exact car
Buying a used Kia Sorento?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history