2022 Kia Telluride: backup camera failure

Filed Oct 29, 2026 · Electrical, Visibility · MI

My 2022 Kia Telluride LX AWD center screen began failing intermittently around October 2025 and failed completely around August 2026. Dates are approximate; 10/29/2025 represents my estimate of about one year ago, not an exact day. Dealer intake was 10/1/2026 at about 75,000 miles; mileage at first failure is unknown. The screen failure prevents the backup-camera image from displaying in reverse, increasing the risk of striking an unseen person or obstacle. No crash, fire, injury, fatality or police report occurred. I also reported intermittent loss of speedometer information. On 10/22 the dealer confirmed the failed center screen and rear-camera display, but said the cluster worked and it had not reproduced the cluster symptom. A common cause is unproven. Speed and warning lamps at first failure are unknown. The dealer recommended head-unit 96560-S9420CDD replacement for $7,799.79. Replacement is not authorized; I requested preservation of components and diagnostic records. After repeated assistance requests and escalation, Kia's 10/29 response concluded its review and denied warranty coverage without technical findings. Please investigate whether loss of the rear-camera display reflects a safety defect requiring a recall. Kia recalls 21V577/22V344 concern earlier-built 2022 Telluride clusters; my reported 4/1/2022 build is outside their ranges. Other Kia recalls address electrical-noise/voltage-related blank clusters (23V298) and voltage-damaged rear cameras (25V426). These are different components and populations, not proof of coverage or a shared cause. Related litigation, O'Connell v. Kia, 8:26-cv-01291, concerns alleged 2023-2025 cluster failures, not my 2022 head unit. Please assess the failed assembly, electrical circuits, software and field data to determine whether existing recall scopes leave other safety failures unaddressed. Warranty expiration does not resolve that safety question.

Filed Mar 4, 2026 · Electrical · NY

Subject: Safety Concern – Backup Camera Failure Causing Complete Safety System Malfunction (2022 Kia Telluride) I am reporting a safety concern regarding a 2022 Kia Telluride related to the rear backup camera assembly. The backup camera failed due to water infiltration through the camera seal, which entered the camera housing and caused an electrical short. When this occurred, the failure did not only disable the backup camera but caused the entire vehicle safety system to malfunction, disabling multiple safety features until the issue was repaired. When we brought the vehicle to the dealership, they stated that this was not the first Kia Telluride they had seen with the same issue. The quoted repair cost from the dealership was approximately $1,200. I ultimately replaced the camera myself, which restored the safety systems to normal operation. I have retained the failed camera assembly, which clearly shows the location where the seal failed and water entered the unit. Because the failure of this component disables multiple vehicle safety systems, I believe this may represent a broader safety concern if it is occurring in other vehicles. I am submitting this report so the issue can be reviewed for potential defects affecting other vehicles. Vehicle information and additional details can be provided if needed. Thank you. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Jan 31, 2026 · Electrical, Visibility · TN

Infotainment screen is blank most of the time. Backup camera works intermittently. Dealer confirmed head unit failure and stated software updates cannot be performed. Quoted approximately $7,500 for full replacement. Issue has been occurring for over two years, beginning while vehicle was still relatively new. Creates unsafe reversing conditions due to unreliable federally required backup camera display. Dealer classified as infotainment module failure. No recall issued despite widespread owner reports of similar failures.

Filed Jan 12, 2026 · Electrical · NC

The infotainment system, which also allows for use of backup cameras and safety alerts went black and has ceased working. Despite a technician diagnosing it to see if it was a simple fix. It looks like a complete malfunction of the unit.

Filed Dec 3, 2025 · Body, Electrical · PA

My 2022 Kia Telluride is experiencing several serious safety-related defects. The backup camera does not work, the second-row bucket seats fold up on their own while driving, and the electronic parking brake becomes stuck on and will not disengage. The transmission hesitates and shifts harshly, creating a risk during acceleration and lane changes. The engine is consuming oil between changes. The heating and air conditioning stop working when the vehicle is idling at stoplights, and electrical components including the front phone charger and heated passenger seat have failed. The exterior window trim is deteriorating. These issues are ongoing and have not been resolved by Kia. Several of these failures match known defect and recall categories. These create a significant crash and safety risk for my family. I am requesting investigation and manufacturer action.

Filed May 8, 2025 · Driver assistance, Electrical · SC

My Kia Telluride backup camera and screen has become unusable with random colors, screen dark spots, blacking out, and pixelation. This is becoming a widespread problem according to multiple message board posts for Tellurides. I cannot use the backup camera. Most users are reporting Kia refuses to cover as a safety issues and is charging over $8000 to replace the entire infotainment system. There were no warnings, just starting happening randomly and is now seemingly permanent.

Filed Aug 22, 2023 · Electrical · UT

I have been having issues with the instrument display panel freezing. This has occurred about seven times this year. I have five of the times documented. Here are videos from the five most recent occurrences; March 18th, June 19th, July 18th, August 9th, and August 22nd. https://drive.google.com/drive/folders/11_if2oi5RqXpzH5K93916IbPniEG59Gv?usp=drive_link The July 18th occurrence was particularly concerning because I was low on fuel and had no distance estimate. When the panel freezes I am unable to see import information including the backup camera, turn signal camera, and cruise control information. Turning the car off and on does not resolve the issue.

Filed Oct 25, 2022 · Driver assistance, Electrical · CO

Electronic speedometer cluster goes out sporadically. Back up camera glitches out randomly and says No camera signal received. At least 4-5 times in a year. Kia service won’t do anything about it unless the can “duplicate the issues”.

Filed Sep 19, 2022 · Acceleration · KY

1. Speedometer displayed 0 mph on the display screen and odometer. It took 2 days for it to start working again. 2. Backup camera displayed a green screen with a error message for 4 hours.

Filed Aug 23, 2022 · CA

Display for the backup camera went blank. Has only happen once so far.

Filed Mar 18, 2022 · Driver assistance · IL

Started telluride and put in reverse, instead of my back-up camera coming on, the lcd screen began blicking from blank screen to home screen to blank screen. I backed up a couple feet and the camera came on, then it began blinking again.

Filed Jan 27, 2022 · Electrical · CA

The contact owns a 2022 Kia Telluride. The contact stated that the rear backup camera would intermittently remain in operation while in the drive which caused a distraction to her while driving at various speeds. The contact also mentioned that other electrical delays would occur with the infotainment screen. The contact stated that her vehicle was included in the federal safety agency Campaign Number: 21V577000 (Electrical System) and that upon arrival to the dealer; she mentioned the failure to the dealer. The dealer informed her that the recall would repair the failure; however, the failure persisted. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 0.