2022 Kia Telluride: screen or infotainment failure

Filed Jan 31, 2026 · Electrical, Visibility · TN

Infotainment screen is blank most of the time. Backup camera works intermittently. Dealer confirmed head unit failure and stated software updates cannot be performed. Quoted approximately $7,500 for full replacement. Issue has been occurring for over two years, beginning while vehicle was still relatively new. Creates unsafe reversing conditions due to unreliable federally required backup camera display. Dealer classified as infotainment module failure. No recall issued despite widespread owner reports of similar failures.

Filed Oct 23, 2025 · Electrical, Seats · 83,000 miles · OH

The contact owns a 2022 Kia Telluride. The contact stated that while attempting to start the vehicle, the infotainment system and instrument panel displayed black screens. A dealer was contacted. The contact stated that the middle rear passenger’s seat independently folded with or without a passenger seated in the seat. The vehicle was taken to a dealer where it was diagnosed and determined that the instrument panel and infotainment system needed to be replaced. The instrument panel and infotainment system were replaced on several occasions. The manufacturer was notified of the failure and opened a case. The dealer was contacted, and the contact was informed that no additional assistance would be provided. The approximate failure mileage was 83,000.

Filed May 5, 2024 · Electrical · MN

The dashboard display went blank while driving down the highway. I could not see my speed, fuel level, or and engine performance indicator lights. I called Kia and found there was a recall for this problem but NOT FOR MY VIN. Well, I have the same dangerous issue as those included in the recall, so I think my vehicle should be recalled immediately. Thank you.

Filed Mar 29, 2024 · Electrical · NY

On two occasions, so far, I have experienced a blank instrument cluster display screen that did not show critical information, including the odometer, transmission gear position, and digital speedometer which could increase the risk of a crash and fails to comply with the requirements of Federal Motor Vehicle Safety Standard number 101 The first picture is of the first incident which occurred on [XXX] which shows the blank screen. The second picture was taken on the same date after the screen came back on after driving a short distance and shutting off and restarting the vehicle. The third picture was taken earlier this month on [XXX] showing a new occurrence of a blank screen. Both incidents were reported, including the dates and pictures, when the vehicle was taken to the dealer (Destination Kia in Albany, NY) but the dealer stated that they could do nothing as the problem was not present at the times the vehicle has been there for service and the manufacturer (Kia) indicates that there is no applicable repair or recall to this vehicle. Three pages of a post to a Kia Telluride Owners Facebook page in which an owner posted a picture of a black screen an owner posted yesterday [XXX] showing a picture of the black screen she experienced on her 2022 Telluride and asking if others have experienced this problem. Other forum members responded with their experiences with some saying a cluster replacement was necessary as called for in Recall [XXX] which another responded that a software update resolved the problem per Recall [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Aug 22, 2023 · Electrical · UT

I have been having issues with the instrument display panel freezing. This has occurred about seven times this year. I have five of the times documented. Here are videos from the five most recent occurrences; March 18th, June 19th, July 18th, August 9th, and August 22nd. https://drive.google.com/drive/folders/11_if2oi5RqXpzH5K93916IbPniEG59Gv?usp=drive_link The July 18th occurrence was particularly concerning because I was low on fuel and had no distance estimate. When the panel freezes I am unable to see import information including the backup camera, turn signal camera, and cruise control information. Turning the car off and on does not resolve the issue.

Filed Aug 23, 2022 · CA

Display for the backup camera went blank. Has only happen once so far.

Filed Mar 18, 2022 · Driver assistance · IL

Started telluride and put in reverse, instead of my back-up camera coming on, the lcd screen began blicking from blank screen to home screen to blank screen. I backed up a couple feet and the camera came on, then it began blinking again.

Filed Jul 20, 2021 · Electrical · CA

UNKNOWN: LCD Cluster Instrument Display went black after purchasing the car for 1 day.