2024 Kia Telluride: screen or infotainment failure

8 of the 229 complaints about the 2024 Kia Telluride describe screen or infotainment failure.

owner complaints: 8
of this car's complaints: 3%
recalls: 0

Is there a fix? 21 service bulletins cover this area of the car. See below

Screen or infotainment failure by model year

2024
8
2023
6
2022
8
2021
1
2020
2

What owners say

Filed Aug 17, 2026 · Electrical · TX

The cluster screen on my 2024 Telluride is BLACK when I turned it on today. No issues prior and turning the car off and on does not help. I cannot see my fuel gauge, speed, winshield wiper speed, tire air levels, what gear I am in nothing. I contacted dealer and they have heard of no issues and cannot get me in for repairs until at least two weeks. I feel this is very unsafe since I am not sure of my speed or my fuel level! There was no warning whatsoever, just a black screen.

Filed Apr 30, 2026 · Electrical · IL

Dashboard display is black. Therefore, the odometer and speedometer are not visible. I cannot tell how fast I’m driving which is unsafe. I called the Naperville and Elmhurst locations and they did not deem the issue a priority to diagnose today.

Filed Dec 3, 2025 · Electrical · KY

The Display stops working or goes blank. Speed sometimes shows incorrectly on display. Today with a full tank of fuel it showed the Telluride was empty. Dealer service is scheduled for next week. No warnings.

Filed May 1, 2025 · Acceleration, Electrical · IN

The cluster display on the vehicle has went black. I am unable to see my speed, gas level, nor use cruise control. This is now the second time this has happened and Kia has no solutions for repair.

Filed Aug 20, 2024 · Driver assistance, Electrical · GA

My entire instrument cluster/dashboard display is blank. I cannot see my speed, how fast I am going, collision warnings, if my lights are on, etc. I have called the dealership, and they indicated there is no active recall. They said they cannot diagnose and fix the issue for a month. This is a major safety issue, since I have no indication of my speed or gas or anything else. It is all controlled by the dash that is blank.

Filed Aug 3, 2024 · Driver assistance, Electrical · WI

Upon starting car, display control cluster was black. No visibility of speedometer, turn signals, or any other vehicle control are visible. Restarting vehicle did not correct issue.

Filed Jun 12, 2024 · Electrical · FL

The hold display went black , stop vehicle turn off car and restart everything came back up . Had to go back into the control settings to turn on radio& lost all stations that was saved also lost all my saved place on navigation system . A few days late try to start the car it wouldn’t start by pushing the start button, it said I had to use my key Bob to push the start button to start it . Then it started

Filed Feb 7, 2024 · Driver assistance · MN

Vehicle has 6k miles. Upon starting for the evening commute, dashboard is blank screen - will not give speedometer, odometer readings or fuel levels. Other lights on gearshifter not working. GPS not reading correctly. Blind spot detection not functioning. Can get the screen to display the brightness indicator, but that refuses to leave the display, even when car turned off - assumedly a drain on the battery. This left us unable to identify our speed or how much fuel we had. The dealership indicated that this problem was seen in 2022 Tellurides and was typically fixed by a reset + system update. The dealership did fix the problem, but not sure of what the root cause is.