While driving the vehicle on the highway attempting to pass a vehicle at 75 mph the car unexpectedly shut completely off. We had to swerve between 2 vehicles narrowly avoiding an accident and the car would not turn back on. Towed to Kia dealership and was told it was simply a sensor that "talks" to the key fob which caused the car to shut off without warning. Dealership claimed it was fixed but there was no warning lights or notice of the failure. Since the dealership "fixed" the issue now the car is continuously running a check engine failure code and now the dealership claims it's the catalytic converters failing and needing to be replaced. Vehicle was inspected by the Kia dealership that it was purchased from.
2024 Kia Telluride: key fob or push-button start problems
5 of the 229 complaints about the 2024 Kia Telluride describe key fob or push-button start problems.
- owner complaints
- 5
- of this car's complaints
- 2%
- recalls
- 0
Key fob or push-button start problems by model year
- 20252
- 20245
- 20231
- 20211
- 20204
What owners say
The contact owns a 2024 Kia Telluride. The contact stated that while attempting to enter the vehicle, it was discovered that the doors failed to open electronically while using the key fob. While attempting to use the key to manually unlock the doors, the contact was unable to unlock the doors. The contact indicated that the hatch back door also failed to open. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure. The failure mileage was 25,000.
0n 12-23-2025 I left our Kia Telluride with the engine running for 4 hours in our cul-de-sac. Eventually our neighbors told us the vehicle was running. The car was unlocked and the key fob was not inside. I know, stupid thing to do. I had to move the vehicle for an appliance delivery and accidentally left it is running. Approx nine months prior my wife thought she had pushed the button to turn vehicle off after parking in the garage and shutting the door. I was not home, but I received a notification on my phone from KIA Connect that the engine had been running for nearly an hour. I immediately contacted my wife, and she turned the car off. This is an extremely dangerous condition to ignore. For today's occurrence in the cul-de-sac, I did not receive a notification. I've learned that was because I let the Kia Connect App, Ultimate Tier package expires after the 1-year free trial subscription ended. It's my opinion that the extended, unattended run detection feature should be part of the vehicle and not behind a pay-walling APP. My GMC 2024 Yukon has 15 minute unattended shut down integrated into the vehicle. So, a precedence of a safety concern and of available engineering has been recognized by some auto manufacturers. Please don't ignore this condition.
2 Electrical Related Issues: 1. The car's ON/OFF button will not engage with key fob inside the vehicle. Can only start the car with remote start (this first occurred on 2/3/25; Peak Kia Service was called on 2/4/2025 and service scheduled for 2/12/2025) 2. Car battery died unexpectedly and within 3 months of ownership (2/11/2025) - Put my own safety at risk as I was in a dark parking lot and my car, while it would unlock, would not turn on - Car battery dying unexpectedly puts my and my children's safety at risk particularly when confronted with cold temperatures and the inability to use the vehicle unexpectedly AAA was called on 2/11/25 and they found the battery had an unusual drain registering 340/800. The car was jumped and left running for 30 minutes. Peak Kia was made aware of the issue with the non-start issue on 2/4/2025, they gave me verbal confirmation they have had no known issues with this, specific to the Kia Telluride. No warning signs prior to either issue.
All 4 windows have an Auto up/down feature on the driver door switches. Intermittently the auto up/down feature does not work on 1 of the 4 windows randomly. If I roll all 4 windows down for example and then decide to roll all 4 up, sometimes 3 out of the 4 windows will roll up auto with 1 touch, and the random 1 window that decides to not roll up automatically will work by holding the button up manually and then resetting it by continuing to hold up while the window is all the up for 3-5 seconds. This fixes it temporarily until the next time. I can not recreate the problem, if I use the key fob and hold the unlock bottom to open all 4 windows, sometimes 3 out of the 4 windows will open and the last one has to be manually reset. The dealership looked at it and reset the window they mentioned, the problem still exists. Could go without an issue for a few days or multiple times a day and it's any of the 4 windows at any time.
Service bulletins that may apply
- Cluster software logic improvement for lower than actual fuel level indication
- AVN gen 5.0 wide software update
- Infotainment system software update using update.kia.com
- Voluntary emissions service campaign: ECU emissions software logic improvement (SC357)
- Voluntary emissions service campaign: dealer principal memo (SC357)
- Voluntary emissions service campaign: SC357_POC: proof of correction card
- This Pitstop provides information regarding an inoperative sunroof switch on 2020–2025MY Telluride (ON)...
- Kia connect modem reset (SA611)
Related recalls
No recalls on record for this model year.
Questions about the 2024 Kia Telluride key fob
Is key fob or push-button start problems a common problem on the 2024 Kia Telluride?
5 of 229 owner complaints about the 2024 Kia Telluride (2%) mention key fob or push-button start problems. The model year with the most reports is 2024.
Is there a recall or service bulletin for this on the 2024 Kia Telluride?
There are 0 recalls and 21 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2024 Kia Telluride
Windshield crack 22Sunroof shattered 12Collision warning 10Check engine light 9Fuel gauge 9Screen failure 8Adaptive cruise 7Engine failure 7
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