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2020 Kia Telluride: adaptive cruise control problems

9 of the 781 complaints about the 2020 Kia Telluride describe adaptive cruise control problems.

owner complaints
9
of this car's complaints
1%
recalls
1
Is there a fix? There is 1 recall and 11 service bulletins for this area of the car. See below

Adaptive cruise control problems by model year

What owners say

Filed Mar 7, 2024 · Brakes · VT

There have been several times over the last couple of months when my car brakes on its own. I have not had any "extra" features on such as cruise control or lane assist. I have been driving 70 mph on the highway, my car suddenly brakes, and then I am unable to accelerate. It is absolutely terrifying. We called our nearest Kia dealership after the second time and they told us to get a car wash and since it hasn't been consistently happening, they wouldn't be able to re-create it or fix it. We have been going out of our way to keep the front sensor, and it still happens. I worry that I will be driving on the highway (again) when this happens, and the semi truck behind me won't have time to adjust to my sudden, and unwanted, deceleration.

Filed Aug 22, 2023 · Acceleration, Driver assistance · FL · crash · 1 injury

The contact owns a 2020 Kia Telluride. The contact stated while her grand-daughter was driving with adaptive cruise control (ACC) mode set at 40 MPH, the vehicle accelerated unintendedly and the steering wheel seized, causing the contact to lose control of the vehicle. The vehicle crashed into a road sign. The air bags did not deploy. The contact stated that the diver was able to veer to the side of the road as the steering wheel became operable. The vehicle was towed to an autobody repair shop, who informed the contact that the EDR failed to display crash data. The grand-daughter went to the hospital later, and was informed that she had sustained a minor concussion, a disc in the back and the neck. A police report was filed. The dealer and the manufacturer were not notified of the failure, The vehicle was not diagnosed nor repaired. The failure mileage was unknown.

Filed Jun 20, 2023 · Driver assistance · MN

Had my seven year old Granddaughter in my vehicle and was momentarily distracted and the traffic in front of me stopped for geese crossing. I was in cruise control and my forward collision warning system failed to work! No accident as I took the ditch. KIA America Inc. had a voluntary recall for this problem and I took it in to my dealer and they reprogrammed the system. Did not work so I called KIA to see when there would be a recall? They told me to take my vehicle to a different dealer? As this is a safety issue I am concerned and even though they acknowledged it is a problem they seem to not want to do anything!

Filed Mar 10, 2022 · Brakes · NY · crash

While operating the vehicle and braking, the dashboard warnings lights began flashing. The brake pedal went to the floor and did not brake the vehicle. No amount of pumping of the brakes helped. At about 3-5 MPH I struck the stopped vehicle in front of me at an intersection. Later that day the same thing happened, and this time I pulled the emergency brake lever and held it. The warning alarm sounded but the brakes never slowed or stopped the vehicle. I drove the vehicle safely to a repair shop and it was then towed to a Kia dealership. Where it is available for inspection. The error codes on the ECM indicate that the right rear ABS Speed Sensor has lost communication. I do not know if the component has been inspected by KIA. When the failure occurs the BCW light goes on, the ABS light goes on, the Master warning light goes on, the Electronic Stability Light goes on, and the AUTO HOLD lights amber. The dealership has reviewed the codes on the ECM which follows: ABS/ESC(+EPB) 2 Codes 1.C121102: Wheel Speed Sensor Rear-RH Invalid/no Signal 2.C121002: Wheel Speed Sensor Rear-RH Range / Performance / Intermittent Integrated Body Control Unit- BCM 1 Code 1.B121200: Front Center Right Sensor Fault Integrated Body Control Unit- SMK 1 Code 1.B121200: Front Center Right Sensor Fault Integrated Body Control Unit- TPMS 1 Code 1.B121200: Front Center Right Sensor Fault PSM (Power Seat Module) 1 Code 1.B163700: System Not Initialized BCW (Blind-Spot Collision Warning) 2 Codes 1.C169381: ESC Signal Error 2.C167581: Signal WHEEL FL or WHEEL FR or WHEEL RL or WHEEL RR not Valid MFC (Multi Function Camera) 1 Code 1.C186286: Invalid Signal of SCC SCC (Smart Cruise Control) 3 Codes 1.C121181: Wheel Speed Sensor Rear-RH Invalid/no Signal 2.C136081: ESP Irreversible Error 3.C174181: ESC-not available VSM (Check ESC) 4WD Control 1 Code 1.P183000: Clutch Torque Tolerance Lower Limit.

Filed Dec 29, 2021 · Driver assistance, Electrical · WI

Dash gage cluster (tach, speedometer, fuel, and engine temp) all go to zero while driving. The digital speedometer readout is also zero. Basically the entire dash is dead minus the entertainment system which functions perfectly.This also shuts down all adaptive cruise and collision avoidance systems. Restarting the vehical will not bring dash instruments back. Ocassionally cycling to door locks and or disconnecting negative battery lead will bring dash instruments or they will begin randomly begin functioning again on their own. They always malfunction and come back as an entire cluster. I also have video of the vehical in motion with the instruments dead.

Filed Oct 11, 2021 · Acceleration · FL

The car was on cruise control at 70mph but cruising behind another car at 65 when suddenly the car started approaching the car in front of us at high speed.

Filed Feb 3, 2021 · Driver assistance · MA

After driving about 10 or 15 minutes both the adaptive cruise control and the forward collision warning system stop operating. Even after you clean off the sensor it does not help. It randomly clears itself, but will also stop again after some time. This happens both on local roads and the highway.

Filed Feb 20, 2020 · 22,325 miles · MO

On the 19th of february, 2020 at approx. 11:00am, I was heading east bound on I-44 near ft leonard wood, mo when my sunroof suddenly exploded. I had my cruise control set at 72mph. There were no other vehicles in my general area. All windows were rolled as well as the sunroof being closed, with the inside sun shade being in the closed position. Inside temp was set at 72 degrees with the fan setting on the third setting. I am unsure of the outside temperature but it was above freezing. My local kia dealer, roper kia of joplin, mo inspected the vehicle thursday morning at 8am, after their inspection they contacted the district service manager who authorized the sunroof to be replaced under goodwill warranty at no cost to myself.

Filed Oct 15, 2019 · 1,000 miles · AZ

The kia has a system that controls cruise control in a special way. This system allows you to place the car it this mode and what it does beyond cruise control lane change control. It detects the highway speed limit signs example: I drive from prescott az to phoenix periodically. The speed limit on I -17 is 75 MPH for most the trip heading south on i17 it is 75 MPH at sunset point the speed changes from 75 MPH to 65 MPH. The car changes speed to 65 MPH. It changes back to 75 MPH later exciting times passing through rock springs. I am doing at 75 MPH ( no one is in front of me they are in back and one to the left side. ). The car speed drops to 45 MPH. The freeway speed is 75 MPH. However, the side road in rock springs is 45 MPH. So now I have 4 cars trying to avoid me because I suddenly going 45 MPH in a 75 MPH zone. Approaching anthem - the car suddenly drops to 35 MPH in a 75 MPH zone. No one was in front of me. But the speed limit on the side road next to the freeway is 35 MPH. No one in front of me. I have cars around me honking and avoiding me - because I am driving 35 MPH in a 75 MPH freeway speed zone. This is dangerous. The dealer just says it is an option.

Service bulletins that may apply

Related recalls

Forward collision avoidance: adaptive cruise controlReported July 28, 2020 · 86,921 vehicles affected
What is wrong
Kia Motors America (Kia) is recalling certain 2020 Telluride vehicles equipped with Smart Cruise Control (SCC). When a trailer is connected to the vehicle, the trailer brake lights will not illuminate when the SCC applies the brakes. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk
Inoperative trailer brake lights can fail to warn other drivers that the vehicle is slowing, increasing the risk of a crash.
Remedy
Kia will notify owners, and dealers will install an additional wire harness to the main fuse box to signal the trailer brake lights, free of charge. The recall began September 10, 2020. Owners may contact Kia customer service at 1‑800‑333‑4542. Kia's number for this recall is SC194.

Recall number 20V436000 · Recall details

Questions about the 2020 Kia Telluride adaptive cruise

Is adaptive cruise control problems a common problem on the 2020 Kia Telluride?

9 of 781 owner complaints about the 2020 Kia Telluride (1%) mention adaptive cruise control problems. The model year with the most reports is 2020.

Is there a recall or service bulletin for this on the 2020 Kia Telluride?

There is 1 recall and 11 service bulletins for the same area of the car. Check them below with your VIN.

Other symptoms on the 2020 Kia Telluride

Headlights 168Oil consumption 87Windshield crack 77Engine failure 56Check engine light 50Stalling 38Sunroof shattered 21Loss of power 15Knocking 14Collision warning 13Fire or smoke 13Jerking 10Misfire 10Slipping 10Hesitation 9Warning lights 8Backup camera 6Overheating 6Won't start 6Transmission failure 5Wipers 5

All model years of the Kia Telluride

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