Windshield chipped and cracked. Causes a safety issue due to temperamental glass and vision impairment. McKenneys garage has viewed the damage and confirms the damage. No. No.
2021 Kia Telluride: windshield cracks
39 of the 378 complaints about the 2021 Kia Telluride describe windshield cracks.
- owner complaints
- 39
- of this car's complaints
- 10%
- typical mileage
- 3,000
- recalls
- 0
Is there a fix? 9 service bulletins cover this area of the car. See below
Windshield cracks by model year
What owners say
Windshield developed a multipronged crack that does not resemble a normal road hazard crack. After having tried a mobile windshield repair, the results are not successful as the cracks seem segmented and will not accept normal repair. Files include a photo of outside and inside vehicle pic of windshield.
Windshield cracked all the way across from a tiny rock. So small that I didn’t even see it when it happened.
Came outside and windshield had spontaneously cracked. No chip. No spider web. The windshield had just had several huge cracks in the middle of the windshield in front of the driver. The glass just fractured. Spontaneously. In my driveway. Not sure if due to temperature -- i had driven for an hour with the AC keeping the car comfortable at 70 degrees and parked, in my driveway, in the sun, and yes, it is 98 degrees outside. But whatever the reason, windshield just cracked! KIA dis-owning the problem. Despite many people here complaining of same problem.
Windshield cracked sitting in driveway for no reason, nothing that impacted it.
I was pulling out of a parking lot going about 3 mph. There were no other vehicles around and the windshield cracked right in front of me. I called my insurance and explained to them the strange event that just took place, and they said that it would be a deductable of $500.00 or around $1000.00. Reasearch has proven that quote. The next day I went out to the car to start it up so the kids wouldn't be so hot. I watched the 6 inch crack from the day before, turn into a a 3.5 foot crack. Kia dealer says it's a rock chip so outside of warrenty. There is absolutly no way that a rock hit my windshield with no other cars around, and me going 3 MPH. I contacted Kia customer service, and was told that the dealer said it was a rock chip, therefore it was out of warrenty. At this point I am so terrifed to put my kids in that car, because look what happened when going at very sluggish speeds. On top of all of that, the replacment windshields are also prone to cracking, so all of us Telluride owners are between a rock, and a hard place. Someone, please look into this and force Kia to make it right to all of us who just bought a new family vehicle. I do have pictures of the windshield, however I cant upload them due to the very low upload space on this the federal safety agency website. Please reach out with an email and ill get them to you ASAP. Sincerely, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Windshield cracked overnight with no visible chips or damage to windshield
2021 Kia Telluride. Driving home from work 6/8/23. Small crack developed in the windshield on passenger side lower corner. Has spread quickly across windshield. Left message with service department of local KIA dealership in Murfreesboro Tennessee inquiring about Kia "Customer Satisfaction Initiative" concerning windshield cracking. No call back after 8 days. Left email on KIA Corporate Customer Service Website on 6/12/23 inquiring about windshield "Customer Satisfaction Initiative". No response from Kia after 6 days. The Kia Web Site claims they will respond to inquiries within 48 hours but have not. Because this defect affects driver visibility I would consider this a safety issue.
My windshield has suffered a crack and several knicks from road debris hitting it. The windshield does not seem as resistant to damage from small pebbles/road debris as it should be.
Upon driving my new vehicle for approximately 5 months, the windshield got chipped. I took this to an individual and had this sealed. Last week, after driving my Telluride for about a year, the windshield began to crack in a different spot. The crack has grown and grown and now encompasses most of the windshield.
The windshield cracked without getting hit by a foreign object. It happened overnight while parked in a garage. It wasn't there the day before or I would have noticed it because it was so visible. It cracked from the very top and spread down around the rearview mirror and spread across and you can't feel the crack either from inside or outside, it is very smooth and you can only see a line.
Windshield cracked about 7 inches in diameter with no point of impact.
Service bulletins that may apply
- Sunroof wind deflector arms and mechanism parts replacement (WTY049)
- Owner notification (WTY049)
- Reimbursement form (WTY049)
- Dealer principal memo (WTY049)
- Dealer parts and service manager memo (WTY049)
- Question and answer (WTY049) –
- Sunroof wind deflector arms and mechanism parts replacement - (closed & superseded by BOD360/WTY049)
- Datc heater operation logic improvement
Related recalls
No recalls on record for this model year.
Questions about the 2021 Kia Telluride windshield crack
Is windshield cracks a common problem on the 2021 Kia Telluride?
39 of 378 owner complaints about the 2021 Kia Telluride (10%) mention windshield cracks. The model year with the most reports is 2020.
Is there a recall or service bulletin for this on the 2021 Kia Telluride?
There are 0 recalls and 9 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2021 Kia Telluride
Sunroof shattered 48Oil consumption 31Engine failure 25Check engine light 22Loss of power 16Stalling 13Jerking 12Headlights 10Collision warning 9Knocking 9Warning lights 9Grinding brakes 7Wipers 7Fire or smoke 6Harsh shifting 5Hesitation 5Transmission failure 5
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