While parked in my driveway at 0 mph, the windshield cracked near the interior rearview mirror attachment as I adjusted the mirror. I felt and observed it crack with my hand on the mirror. Nothing struck the outside. The cracking appeared to begin at the interior attachment; the underlying cause is UNKNOWN. I requested service in September 2026 at approximately 58,864 miles. The appointment was scheduled for October 12. While waiting, the cracks worsened and mileage exceeded 60,000. The dealer now cites the basic warranty mileage limit to deny coverage despite my earlier report. The dealer confirmed the cracking and water inside the multifunction mirror/sensor cover. The service manager advised against driving currently, because the crack expanded further and now is obstructing the line of sight and water is entering. Safety concerns include visibility, windshield integrity and possible damage to nearby electronics. Electronic damage is UNKNOWN; the dealer reported no current component malfunction. Warning lamps/messages before failure: UNKNOWN. The dealer says a Kia factory representative inspected it and found an "obvious" external impact. I dispute this because it cracked during mirror adjustment without an external strike. Requested findings and photographs identifying the alleged impact point have not been provided; the dealer says findings will appear on the final invoice. Separate glass coverage is capped at $2,500, leaving over $900 out of pocket. Kia USA has not returned its promised 24–48-hour callback, even after an additional loaner week from dealership. The windshield remains unreplaced and available for inspection through the dealer. Please investigate a possible windshield/mirror attachment defect and consider other cracking reports, including allegations concerning 2020–2023 Tellurides in Sanchez v. Kia America. Those disputed allegations do not establish the cause of my failure.
Kia Telluride windshield crack problems
233 of the 2,089 owner complaints about the Kia Telluride describe windshield cracks, most of them for the 2020 model year.
- owner complaints
- 233
- worst model year
- 2020
- typical repair cost reported
- $1,200
- typical mileage
- 4,000
By model year
Often reported together
What owners say
The contact owns a 2025 Kia Telluride. The contact stated that the windshield had significantly cracked without impact. The contact stated that the crack appeared to have started from underneath the seal at the bottom of the driver's side of the windshield. The vehicle was taken back to the dealer, where the contact was was informed that the vehicle could be repaired a a price lower than the insurance company estimate. The contact was awaiting a response from the dealer's finance department. The vehicle was not diagnosed or repaired. The manufacturer was not yet contacted. The failure mileage was 35,000.
Windshield chipped and cracked. Causes a safety issue due to temperamental glass and vision impairment. McKenneys garage has viewed the damage and confirms the damage. No. No.
I bought this car in August 2025 and I have already gotten three cracks in the windshield. This seems very off compared to all the other cars I’ve owned, which most have had none or maybe one small crack from debris off the road. This could cause a problem cracking so easily that I’m afraid if it hits just right, I won’t be able to see at all while driving. It is available upon request. I have not taken it to the dealership to be “reproduced” no warning signs or signals in the car
The contact owns a 2023 Kia Telluride. The contact stated that while driving at an undisclosed speed, the front windshield started to crack on the upper passenger’s side of the windshield. The vehicle was taken to the dealer, but was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 38,200.
Windshield cracks so easily, slightest road debris creates a chip then crack
I was driving 20 mph when I heard a loud crack, shortly after I noticed my windshield had a huge crack toward the bottom that has gotten progressively worse and affects my vision while driving.
Windshield spontaneously cracked. I know it was spontaneous because the car was parked and I was near it for the full hour, nothing hit the windshield and when I got back in the car the windshield was cracked.
To Whom It May Concern, I am writing to formally complain about an ongoing issue with my 2024 Kia Telluride, which has experienced four separate windshield cracks in a little over two years of ownership. This frequency is excessive and well beyond what I would consider normal wear and tear for a vehicle of this class and price point. Each incident occurred during routine driving conditions, such as normal highway or city travel. In all cases, the impacts involved very small rocks or road debris, not large objects, construction hazards, or extreme driving situations. These are conditions that most vehicles encounter regularly without sustaining immediate windshield damage. The repeated cracking raises serious concerns about the durability, thickness, or overall quality of the windshield glass used in the Telluride. Having to repair or replace a windshield this often is both inconvenient and costly, and it undermines confidence in the vehicle’s design and materials. A windshield should be able to withstand minor impacts from small debris without cracking so easily. I chose the Kia Telluride based on its reputation for safety, quality, and reliability. However, this recurring issue has been frustrating and disappointing, especially given the relatively short ownership period and normal driving conditions involved. I respectfully request that Kia review this matter and consider whether there is a known defect or design issue with the windshield on the Telluride. I would also appreciate assistance, goodwill consideration, or guidance on how Kia plans to address this concern for customers experiencing similar problems. Thank you for your time and attention. I look forward to your response and a resolution that reflects Kia’s commitment to quality and customer satisfaction.
The windshield cracked for no apparent reason. The crack was on the driver's side, about 16 inches long, starting near the top and curving around the driver's view to the middle of the windshield.
Related recalls
No recalls on record for this model year.
Questions about the Kia Telluride windshield crack
Which Kia Telluride years have windshield cracks problems?
The model years with the most reports are 2020 (77 complaints), 2022 (59 complaints) and 2021 (39 complaints).
How much does it cost to fix windshield cracks on the Kia Telluride?
Owners who mentioned a price put the repair at about $1,200 (median of 14 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.
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