I purchased a 2014 Land Rover Range Rover Sport (VIN: [XXX] ) from AutoNation USA Wesley Chapel on May 17, 2025. Shortly after purchase, the driver-side door latch recall issue manifested when the door unexpectedly opened while the vehicle was traveling at highway speed. The incident was documented at the time it occurred. The vehicle was later serviced by AutoNation on August 26, 2025, where they stated the latch had been addressed. However, the federal safety agency recall database still shows Manufacturer Recall N975 as incomplete for this VIN. This raises concern that the recall repair may not have been properly performed or reported, or that the vehicle was sold with an open safety recall that should have been identified and remedied prior to sale. Given that the driver-side door latch failure occurred while the vehicle was in motion shortly after purchasing the vehicle from AutoNation USA Wesley Chapel, which represented that a comprehensive multi-point inspection had been completed prior to sale, I am submitting this report as a safety concern regarding recall compliance, inspection practices, and repair documentation associated with this vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
2014 Land Rover Range Rover Sport: doors won't lock, open or latch
6 of the 44 complaints about the 2014 Land Rover Range Rover Sport describe doors won't lock, open or latch.
- owner complaints
- 6
- of this car's complaints
- 14%
- recalls
- 3
Doors won't lock, open or latch by model year
- 20231
- 20201
- 20191
- 20181
- 20161
- 20154
- 20146
- 20101
- 20061
What owners say
The passenger front door opened by itself while the vehicle was moving. Speed was fairly slow 20-25kmphs an hour. The door almost struck another car in the right lane. The door locks were engaged and no light or warning was on the dash. I pulled over and closed the door and it closed as normal. Not sure what part of the door failed and caused it to open but I’m assuming the door latch? I called the dealership but they were closed. Will call them again but seems like a very serious issue that should be addressed by Land Rover. I could of struck another car, pedestrian or a cyclist. The door fully swung open. My vehicle is available to be inspected anytime. I have not made a insurance or police report etc.
The driver door latch: there has been a handful of incidents where the door does not get full closed and I assume the system has a malfunction because then the door does not latch to vehicle as if the latch locks assuming vehicle had been closed. Therefore to close the door it has to be forcefully slammed to shut.
The door locks on the car will not lock they stay unlatched
Drivers side door came open and would not stay closed. Took vehicle into dealer who identified faulty door latch. I researched issue and learned that there had been a recall back in 2015 on the door latch for the same make/model and year of vehicle. I contacted range rover and they said my car was not included in the recall.
Tl* the contact owns a 2014 land rover range rover sport. The contact stated that the driver's door failed to securely lock when the door was shut. The vehicle was taken to jaguar land rover farmington hills (located at 38200 grand river avenue, farmington hills, mi 48335, (248) 509-2990) where it was diagnosed that the door latch and cable needed to be replaced. The vehicle was not repaired. The vehicle was not included in the federal safety agency campaign number: 15v385000 (latches/locks/linkages). The manufacturer was not notified of the failure. The approximate failure mileage was 66,600.
Service bulletins that may apply
- A customer may report that the front or rear door latch does not operate as expected.
- Issue: Customers are reporting that side door latches do not operate correctly
- Issue: Customers are reporting that side door latches do not operate correctly
- Issue: This SSM is to support the description provided in Technical Bulletin LTB00631 for compact key low...
- Issue land rover are currently investigating body control modules (BCM) and remote function actuators...
- Issue: a customer may report that the side door latch is unable to retain the door in the closed position...
- Land rover: on some vehicles, the latch, on the side door, fails to retain door in closed position.
- Issue: a customer may report that the side door latch is unable to retain the door in the closed position...
Related recalls
Latches/locks/linkages: doors: latch
- What is wrong
- Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2013-2016 Range Rover and 2014-2016 Range Rover Sport vehicles. These vehicles were previously recalled and repaired under Recall 19V‑392, however the repair may not have been completed properly. Due to a problem with the Keyless Vehicle Latching System (KV Latch), the doors may appear to be closed but may be unlatched.
- Risk
- Unlatched doors may open while the vehicle is in motion, increasing the risk of a crash.
- Remedy
- Land Rover will notify owners, and dealers will inspect for any issues with the KV system, disabling the KV mechanisms if necessary, and update the KV Latch software, free of charge. The recall began November 30, 2020. Owners may contact Land Rover customer service at 1‑800‑452‑4827. Land Rover's number for this recall is N476.
Recall number 20V387000 · Recall details
Latches/locks/linkages: doors: latch
- What is wrong
- Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2013-2016 Ranger Rover and 2014-2016 Range Rover Sport vehicles. Due to a problem with the Keyless Vehicle Latching System (KV Latch), the doors may appear to be closed but may be unlatched.
- Risk
- The unlatched door may open while the vehicle is in motion, increasing the risk of a crash.
- Remedy
- Land Rover will notify owners, and dealers will inspect for any issues with the KV system, disabling the KV mechanisms if necessary, and update the KV Latch software, free of charge. The recall began July 18, 2019. Owners may contact Land Rover customer service at 1‑800‑637‑6837. Land Rover's number for this recall is N335. Note: Vehicles in this recall were previously recalled under recall number 15V‑385 and need to be remedied again.
Recall number 19V392000 · Recall details
Latches/locks/linkages: doors: latch
- What is wrong
- Jaguar Land Rover North America, LLC (Land Rover) is recalling certain model year 2013-2016 Range Rover vehicles manufactured July 26, 2012, to March 9, 2015, and 2014-2016 Range Rover Sport vehicles manufactured February 18, 2013, to March 5, 2015. In the affected vehicles, the doors may unlatch unexpectedly when closed.
- Risk
- If a vehicle door unlatches, the distraction may increase the risk of a crash and/or a vehicle occupant may fall out of the vehicle if they are not wearing a seatbelt, increasing their risk of injury.
- Remedy
- Land Rover will notify owners, and dealers will update the keyless entry software, free of charge. The recall began August 6, 2015. Owners may contact Land Rover customer service at 1‑800‑637‑6837. Land Rover's number for this recall is P068.
Recall number 15V385000 · Recall details
Questions about the 2014 Land Rover Range Rover Sport door locks
Is doors won't lock, open or latch a common problem on the 2014 Land Rover Range Rover Sport?
6 of 44 owner complaints about the 2014 Land Rover Range Rover Sport (14%) mention doors won't lock, open or latch. The model year with the most reports is 2014.
Is there a recall or service bulletin for this on the 2014 Land Rover Range Rover Sport?
There are 3 recalls and 13 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2014 Land Rover Range Rover Sport
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