TO: USAA Claims Department; Jaguar Land Rover North America Customer Care CC: Jaguar Land Rover Parsippany; Jaguar Land Rover Glen Cove; Jaguar Land Rover Freeport I am writing to formally report a serious safety hazard involving my 2015 Range Rover Sport and to request immediate intervention. Vehicle Information: Year/Make/Model: 2015 Range Rover Sport VIN: [XXX] Current Mileage: Approximately 127,000+ I purchased this vehicle in 2015 from Jaguar Land Rover Parsippany, New Jersey, and have consistently maintained it through authorized Jaguar Land Rover service providers. Since as early as 2017, I have reported recurring engine, throttle, and coolant-related issues. As documented in my prior complaint to Land Rover corporate dated April 2017, I raised concerns regarding service integrity and handling of my vehicle (Exhibit A). In September 2017, I reported that the vehicle would not accelerate properly, required restarting to function, and exhibited drive mode and throttle issues (Exhibit B). By 2021, Jaguar Land Rover Glen Cove service records confirmed coolant leakage from engine cross-over pipes, repeated low coolant warnings, and engine-related concerns requiring repair (Exhibit C). Additional diagnostics identified check engine light activation, restricted performance mode, and recommended repairs that were not resolved (Exhibit D). Despite these documented findings, the vehicle was repeatedly returned to me without full resolution of the underlying mechanical defects. On January 22, 2025, Jaguar Land Rover Freeport documented that repairs could not be performed due to “pre-existing engine codes” and identified the need for a potential engine replacement exceeding $42,000 (Exhibit E). At no point was I clearly advised that the vehicle was unsafe to operate or that continued use could pose a serious safety risk. I was not instructed to discontinue driving the vehicle. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Land Rover Range Rover Sport engine failure problems
22 of the 652 owner complaints about the Land Rover Range Rover Sport describe engine failure, most of them for the 2014 model year.
- owner complaints
- 22
- worst model year
- 2014
- typical mileage
- 48,065
By model year
- 20231
- 20221
- 20191
- 20184
- 20162
- 20152
- 20145
- 20123
- 20112
- 20101
Often reported together
Check engine light 7Overheating 5Knocking 4Stalling 3Power steering loss 1Loss of power 1
What owners say
Vehicle: 2012 Range Rover Sport Supercharged (VIN: [XXX] ) Recall Campaign: N623 / the federal safety agency 21V635 Incident Description: In October 2025 I had a recall repair done at Land Rover Annapolis. I picked up my vehicle from Land Rover Annapolis after the N623 Fuel Outlet Flange Recall was performed. Immediately after service, while driving in a live lane of traffic, the vehicle unexpectedly stalled, resulting in a complete loss of motive power. The dashboard fuel gauge falsely indicated 55 miles of remaining range, but the vehicle had actually run out of fuel. This indicates that the fuel sending unit/float assembly was improperly reinstalled or damaged during the recall service, creating a secondary safety defect. I figured it would calibrate and fix itself. When the dealer reached out after my service appointment I made them aware of the issue. No one contacted me. I contacted Land Rover corporate when it continued to happen and was told to bring it back to the certified repair location. The dealership took 16 mins to look at my vehicle and deem the engine bad. Give a ballpark quote of 20000 to 30000 dollars to replace the engine. Despite this life-safety event, the dealership refused to pull stored Diagnostic Trouble Codes (DTCs) and is attempting to deflect liability by blaming a pre-existing minor coolant leak that never triggered an overheat warning. I am reporting a failure of the recall remedy and requesting an investigation into the dealership's refusal to diagnose consequential damage (High-Pressure Fuel Pump failure) caused by the botched safety When I brought up the fact that they should have diagnosed the codes already he offered to have them run it for free tomorrow like he was doing me some kind of favor. When I said did I disagreed with the findings based on the fact that there was no evidence of it being the engine overheating due to cool it he replied that maybe I needed a second opinion and it needed to be off of their lot by Friday. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION AC
I was driving my vehicle when suddenly I got a "electrical fault has been detected Pull over Safely" error message. At that time the everything is still running and working. I pulled over safely and shut off the car. I restarted it and it said "low battery, start engine". It was really cold and I imagine as the car kept running, that will recharge the battery. I continued to drive (cautiously on local streets) and about 20 mins later, certain electrical features like lane assist and traction control was not available. A few minutes later, more and more systems were being turned off. Eventually, the car's engine died and there was no electric power to the car. I lost steering and brakes. Everything in the car was electronically controlled. The car rolled to a stop but I was not even able to use my hazard lights. Luckily, it was during the day and I was able to roll to a stop and call for help. This is a safety concern if my engine stopped and I was in the middle lane of a highway. I'm unable to steer, brake, or show signs that I'm in trouble to those behind me. The car was eventually towed to a Land Rover dealer and the service rep said I would need my 48V to 12V DC to DC converter replaced. She has at least 10 other vehicles with this issue. The way the car is designed, when the engine is running, it's powering a 48v battery. The 48v battery then converts the electricity to 12v for all the components of the car. In my case, when the engine was running, it was not able to recharge the 12v battery at all. In a vehicle where EVERYTHING is controlled electronically (even the door handles), there should be a failsafe so the 12v battery can be charged when the engine is running but the DC to DC converter doesn't work. This is a serious safety concern if this happened I needed to avoid hitting pedestrians. The horn won't work and I can't roll my window down to yell.
The contact owns a 2015 Land Rover Range Rover Sport. The contact stated that while driving at various speeds, the vehicle stalled. The check engine warning light and other unknown warning lights were illuminated. The engine failure was intermittent but was a recurring failure. The contact had taken the vehicle to several dealers. The dealers diagnosed the vehicle and recommended repairs, but the failure reoccurred. The manufacturer was contacted about the failures and filed complaints, but the contact was advised to work with the dealers. Additionally, the contact received notification of the federal safety agency Campaign Number: 25V514000 (Steering); but was informed by dealers and the manufacturer that parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that recently, while driving and turning left or right, there was an abnormal creaking and cracking sound coming from the front end of the vehicle. The failure mileage was approximately 100,000.
The contact owns a 2014 Land Rover Range Rover Sport. The contact stated that while the vehicle was at the dealer for maintenance, the contact requested the independent mechanic to run a diagnostic test on the vehicle. The contact was informed that the steering knuckle was fractured. While an independent mechanic was attempting to remove the steering knuckle, the axle froze and seized in the hub. The contact was informed that the steering knuckle with the axle shaft assembly needed to be replaced. The contact was advised not to drive the vehicle due to the failure. The independent mechanic contacted the dealer to order the parts, and the dealer confirmed that the axle would freeze and seize inside the hub. The axle and steering knuckle were replaced, and the vehicle was repaired. The manufacturer was made aware of the failure. The contact related the failure to the federal safety agency Campaign Number: 25V514000 (STEERING); however, the VIN was not included in the recall. The failure mileage was approximately 48,000.
My brother in law was driving my 2018 Range Rover (with only 47,000 miles) on the busy highway. Without any warning, the car lost power. He was able to swerve into breakdown lane (thankful he was in right lane). The car was smoking so badly he thought the car was going to explode into fire so he and his wife evacuated the car and sat a safe distance away. Car was towed to the Range Rover Dealer where it was diagnosed. We were told the coolant manifold pipes under the supercharger ruptured causing what they believed was a catastrophic engine failure. We just joined a class action lawsuit over this issue alleging Range Rover has known about this dangerous situation in many of their cars for many years but they continue to market and sell the cars as "safe vehicles" without recalling the defective parts.
Engine failed at 43k miles. RR would not take apart engine to identify failure. Local RR repair shop (Elite Rovers) claims they see 3-4 dead RR engines per week usually between 60k-80k miles. He thinks it’s a coolant component failure that damages the engine. This many failures per week is not normal. There seems to be a class action lawsuit over engine failure in the UK and Australia—so this is not a small problem. My husband was driving the car when it happened and if on the freeway could have been seriously hurt. No warning, no engine light, no leaks…. Just locked up and died. 6 months later my neighbors RR engine also locked up and died. There are 6 dead engine RR at the dealer right now that people are abandoning because the cost to put a new engine in costs more than the value of the car or there are no engines available. Who can make JLR (manufacturer) take responsibility for this known issue that they are playing as if they dont know?
Land Rover has been made aware through several complaints that there is a widespread issue with their vehicles that requires recall. Thousands of customers have reported issues in their vehicles with cylinder 4 cracked pistons resulting in engine failure. Land Rover refuses to address the issue in their vehicles causing this malfunction and costly vehicle repair. Land Rover needs to issue a recall to address and rectify this issue in their vehicles as this issue results in the vehicle losing speed and coming to a complete halt with no warning from the vehicle. This could result in death of multiple people and cause crashes. It is highly dangerous and needs to be addressed by Land Rover with urgency.
While driving on the freeway a low coolant notification came on. Minutes later we saw what we believed to be our engine in smoke. We made it to the side of the highway before the car became engulfed in steam. Car was towed to Land Rover Rancho Mirage. It was found that lower front coolant manifold had failed what caused the sudden release of steam. This caused engine to overheat and allow coolant to enter the lubrication jacket causing the oil to become contaminated resulting in full engine damage. The person we spoke with knew pretty quickly what happened. Online research shows this is a known problem with Land Rover Range Rover Sport and it has not been recalled. We were quoted 30K to replace engine. We got it replaced outside of dealership for 20K. This is a serious safety issue. I have videos of damage I can send in an email, it will not let me upload.
My family and I were driving home in my 2018 Range Rover Sport, which I purchased in 2019 from Land Rover of Sudbury (Massachusetts). A brief “coolant level low” warning flashed on the dashboard for less than a minute, then promptly went away and never flashed or displayed again. Minutes later, the car started shaking, forcing us to pull over onto the side of the Massachusetts Turnpike. The engine then immediately began smoking. The temperature gauge never went above the midpoint level, so we were quite confused about what the problem was. We had the car towed directly to Land Rover of Sudbury. They informed me that the engine needed to be replaced. I find it unacceptable, and most importantly, unsafe, that the car would go from a “Coolant Level Low” warning that lasted mere seconds before disappearing, to ZERO coolant and a catastrophic engine failure minutes later while driving on [XXX] This all happened only a few months after the vehicle had ostensibly been deemed to be in suitable repair by Land Rover of Sudbury upon my re-taking possession of it following 6+ months in their service shop. I still have not received any answer whatsoever from the dealership as to what went wrong with my vehicle. I have serious concerns that this could be evidence of a more pervasive issue that could potentially affect other vehicles that are currently on the road. I also question whether the service performed to the vehicle at Land Rover of Sudbury in 2023 was the cause of the issue. I question the sensors in the vehicle, as well as the communication to the dashboard, and I would like this fully investigated. Why would the coolant level low warning have gone off so quickly after it came on if there was NO coolant? Why would the temperature gauge on the dashboard not have elevated if the car was overheating? All of these questions lead me to the belief that something was wrong with the vehicle beyond what has been conveyed to me so far. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.
Related recalls
Engine and engine cooling: engine: oil/lubrication: filter/screen
- What is wrong
- Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2023-2024 Defender, 2024 Discovery, Range Rover, Range Rover Sport, and Range Rover Velar vehicles. The oil filter housing can crack and leak oil into the engine compartment.
- Risk
- An oil leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire.
- Remedy
- Dealers will replace the filter housing, oil filter, and o-rings, free of charge. Owner notification letters were mailed June 27, 2024. Owners may contact Land Rover customer service at 1‑800‑637‑6837. Land Rover's number for this recall is N908.
Recall number 24V450000 · Recall details
Engine and engine cooling: engine: oil/lubrication
- What is wrong
- Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2019-2023 Range Rover Sport, 2020-2023 Range Rover, Defender, 2022-2023 Discovery, and 2023 Range Rover Velar vehicles. The engine cam carrier oil channel may be blocked, which can lead to an oil leak.
- Risk
- An oil leak in the presence of an ignition source can increase the risk of a fire.
- Remedy
- Dealers will inspect and replace the engine cam carrier and related components as necessary, free of charge. Owner notification letters were mailed March 29, 2023. Owners may contact Land Rover customer service at 1‑800‑637‑6837. Land Rover's number for this recall is N763.
Recall number 23V044000 · Recall details
Engine
- What is wrong
- Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2019 Range Rover, Range Rover Sport, Range Rover Velar and Discovery vehicles. The affected vehicles are equipped with V6 or V8 engines whose crankshaft pulley retaining bolt may fracture possibly resulting in engine failure.
- Risk
- Engine failure can increase the risk of crash.
- Remedy
- Land Rover has notified owners, and dealers will replace the crankshaft pulley center retaining bolt, free of charge. The recall began February 12, 2019. Owners may contact Land Rover customer service at 1‑800‑637‑6837. Land Rover's number for this recall is N276.
Recall number 19V040000 · Recall details
Engine and engine cooling: engine
- What is wrong
- Jaguar Land Rover North America, LLC (Land Rover) is recalling one model year 2015 Range Rover Sport vehicle manufactured November 16, 2014, and one 2015 LR4 vehicle manufactured November 11, 2014. In the affected vehicles, the 3.0L V6 supercharged engines may have improperly torqued connecting rod bolts. As a result, the connecting rod may separate from the crankshaft and the engine may seize.
- Risk
- If the engine seizes there is an increased risk of a crash.
- Remedy
- Land Rover will notify owners, and dealers will replace the affected engines, free of charge. The recall began February 27, 2015. Owners may contact Land Rover customer service at 1‑800‑637‑6837. Land Rover's number for this recall is P055.
Recall number 15V069000 · Recall details
Questions about the Land Rover Range Rover Sport engine failure
Which Land Rover Range Rover Sport years have engine failure problems?
The model years with the most reports are 2014 (5 complaints), 2018 (4 complaints) and 2012 (3 complaints).
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