I am filing a safety complaint regarding a defective diesel emissions system and persistent warning condition in my 2017 Land Rover Range Rover Sport Diesel vehicle that presents a serious safety hazard to myself and others. The vehicle was purchased from Ewing Buick GMC in Plano, Texas, [XXX] and was advertised as being in good condition and ready for sale. At the time of purchase, the vehicle appeared to have undergone preparation and inspection-related services, which gave the impression that it was safe and roadworthy. Dealer informed me of no inspection being performed. Shortly after purchase, the vehicle began displaying persistent emissions-related warnings (DEF system / engine warning). I initially had the vehicle inspected, and serviced for repairs by Royse City Auto Care, where diagnostic information indicated emissions-related faults. Due to the seriousness of the issue, the vehicle was then taken to an authorized Land Rover service center for further diagnosis. Land Rover technicians indicated that potential causes may include a knock sensor or related module failure; however, they stated that these repairs are not guaranteed to resolve the issue. The warning condition remains active and unresolved. The vehicle now presents a critical safety concern. The emissions system warning includes a mileage countdown that will eventually prevent the vehicle from being driven once it reaches zero. This creates a dangerous situation where I may be unable to operate the vehicle at all, potentially leaving me stranded in unsafe conditions. Additionally, the vehicle may enter reduced power mode (limp mode) or experience loss of power while driving. These conditions significantly increase the risk of an accident, especially on highways or in traffic. As a result, my safety and the safety of others on the road are put at risk. This ongoing defect, combined with the inability to guarantee a repair, raises serious concerns about the reliability and safety of the INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATI
Land Rover Range Rover Sport knocking problems
16 of the 652 owner complaints about the Land Rover Range Rover Sport describe engine knocking or ticking, most of them for the 2016 model year.
- owner complaints
- 16
- worst model year
- 2016
- typical mileage
- 50,000
By model year
- 20182
- 20173
- 20164
- 20142
- 20121
- 20112
- 20071
- 20061
Often reported together
Engine failure 4Check engine light 3Loss of power 1Fire or smoke 1
What owners say
The contact owns a 2017 Land Rover Range Rover Sport. The contact stated that while driving at various speeds, the front suspension made abnormal knocking sounds. The vehicle was taken to the dealer, where the contact was advised that there was no earlier availability. The vehicle was taken to European Customs, where the front control arms were replaced with OEM parts. The vehicle was repaired. The contact received notification of the federal safety agency Campaign Number: 25V514000 (Steering); and associated the failure with the recall. The manufacturer was contacted for reimbursement and informed the contact that the reimbursement would be provided once parts were available for the recall repair. The failure mileage was approximately 93,979.
Front Suspension Knuckle Crack was knocking and ready to break on my 2017 Range Rover. I had to bring it into an independent service center due to the inability of the dealer (JLR Newport Beach, CA) to get me in (I was told 200 cars were in front of me and it would be an undetermined period of time before they could get to me). The suspension and steering were affected and I had to have it repaired immediately by Custom European in Huntington Beach, Ca. He used original parts and it cost me $1,500.00 (799.57 parts, 660.00 labor, tax 60.42). The vehicle has not been inspected yet. When I received the SAFETY RECALL letter from JLR in Newport, I tried to get in for inspection but to no avail. Same situation, 100's of cars in front of me. When I called Range Rover of North America, I was told your computer system has been down for over two months and that I should call back every week to see if it's working (by Jared). Jared told me because I had the safety recall corrected already, this was the only way to get reimbursed but NOTHING could be done while the computer system was down. The SAFETY RECALL letter specifically says reimbursement is available but Jared said nothing is available without the computer system, which as I mentioned earlier has been down for two months. Telling me to call back weekly to see if it's up again is not the resolution I was seeking. JLR cannot inspect because they have no place to log the information since your "computer system is down." This is a classic case of "we can't do anything without our computer" but you can call us back (basically hoping I'll forget and go away). I spent good money on this safety recall and need to be reimbursed properly. Range Rover of North America and JLR of Newport Beach are doing NOTHING to address that situation with those of us that took care of the problem before it was too late. Please tell me how this should end. Thank you. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2016 Land Rover Range Rover Sport. The contact received notification of the federal safety agency Campaign Number: 25V514000 (STEERING); however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, there was an abnormal knocking sound coming from the vehicle. In addition, the steering wheel was not aligned. No warning lights were illuminated. The contact stated that the sound could be heard while driving on a rough road surface. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 50,000.
The contact owns a 2016 Land Rover Range Rover Sport. The contact stated that while driving 30 MPH and making a right turn, there was an abnormal knocking sound coming from the steering wheel. The vehicle was taken to the dealer, where it was diagnosed and determined that the suspension upper knuckle joint was damaged and needed to be replaced. The vehicle was not repaired. The contact related the failure to 24V840000 (STEERING); however, the VIN was not included in the recall. The manufacturer was notified of the failure but offered no assistance, and informed the contact that the VIN was not included. The failure mileage was approximately 72,476.
I was having suspension problems when I purchased the vehicle. Took into land Rover proformed a suspension evaluation they made recommendations on what should be fixed I proformed the repairs but when I accelerated a hard knocking on the left side of the vehicle still happened I found a video on YouTube about the staring knuckles failing on my 2014 and decided to check to see if mine had the problem I cleaned both staring knuckles and found the beginning of fracture cracks on both. I called land Rover they said there were no recalls for my vehicle and I called corporate they said I need to bring it in for an inspection and there were no recalls for my vehicle. I will bring it in for inspection. But wanted to make the federal safety agency aware it's happening to my vehicle as well.
The contact owns a 2016 Land Rover Range Rover Sport. The contact stated that while driving at various speeds, the front end of the vehicle was shaking with a knocking sound coming from the driver’s and passenger’s side front wheels. The vehicle was taken to a mechanic who diagnosed that the upper front suspension knuckle joint had fractured on the driver’s and passenger’s side. The mechanic informed the contact of the federal safety agency Campaign Number: 24V840000 (Steering); and referred the contact to the manufacturer. The vehicle had not been repaired. The manufacturer had been made aware of the failure and confirmed that the VIN was not included in the recall. The manufacturer referred the contact to the federal safety agency Hotline to report the failure. The failure mileage was 90,000.
Available for inspection. While driving on the highway within traffic at approximately 70mph, the vehicle abruptly began to vibrate and a rumbling/knocking noise emanated from the engine compartment. The vehicle lost acceleration and I was forced to pull over. Yes safety of myself and others was at risk - Not only was I in traffic, but my family was in the vehicle. No warnings, indicators, or messages appeared. In 2016, Land Rover issued a Special Service Message, SSM 72578 - Crankshaft/Crankshaft Bearing Concerns - 3.0 TDV6 Diesel Engine. This message depicts the symptoms I experienced. The Land Rover service technicians stated the engine no longer turns and is seized.
Unfortunately I really have no idea what caused the problem . But While driving on the highway ( in traffic ) going approx 40 Mph . my vehicle had a low coolant light come on. Within 5 min of the light coming on the vehicle made a loud fast ticking like noise so I pulled off the road 1 half mile from my exit . Before I could even stop the vehicle fully . the cars hood had smoke and flames coming out . The flames got to at least 10 feet in the air … Within 15 min the front of the vehicle was burned to the ground . Police and fire arrived just under 15 min and were able to put the fire out . I have videos of the vehicle as I ran for safety . I had no none problems with this vehicle prior to this incident. The fire and police stated they have never seen a car like this go up in flames so fast as this one .
The contact owns a 2018 Land Rover Range Rover Sport. The contact stated that while driving approximately 65 MPH, the vehicle started to decelerate unintendedly. Additionally, there was a rattling sound present under the vehicle. The contact stated that the check engine warning light was briefly illuminated. After pulling over to the side roadway and parking the vehicle, the vehicle was towed to the local dealer to be diagnosed. The contact was informed that the engine rod bearing had failed and the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was not yet notified of the failure. The failure mileage was 36,000.
Related recalls
Engine and engine cooling: engine: oil/lubrication: filter/screen
- What is wrong
- Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2023-2024 Defender, 2024 Discovery, Range Rover, Range Rover Sport, and Range Rover Velar vehicles. The oil filter housing can crack and leak oil into the engine compartment.
- Risk
- An oil leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire.
- Remedy
- Dealers will replace the filter housing, oil filter, and o-rings, free of charge. Owner notification letters were mailed June 27, 2024. Owners may contact Land Rover customer service at 1‑800‑637‑6837. Land Rover's number for this recall is N908.
Recall number 24V450000 · Recall details
Engine and engine cooling: engine: oil/lubrication
- What is wrong
- Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2019-2023 Range Rover Sport, 2020-2023 Range Rover, Defender, 2022-2023 Discovery, and 2023 Range Rover Velar vehicles. The engine cam carrier oil channel may be blocked, which can lead to an oil leak.
- Risk
- An oil leak in the presence of an ignition source can increase the risk of a fire.
- Remedy
- Dealers will inspect and replace the engine cam carrier and related components as necessary, free of charge. Owner notification letters were mailed March 29, 2023. Owners may contact Land Rover customer service at 1‑800‑637‑6837. Land Rover's number for this recall is N763.
Recall number 23V044000 · Recall details
Engine
- What is wrong
- Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2019 Range Rover, Range Rover Sport, Range Rover Velar and Discovery vehicles. The affected vehicles are equipped with V6 or V8 engines whose crankshaft pulley retaining bolt may fracture possibly resulting in engine failure.
- Risk
- Engine failure can increase the risk of crash.
- Remedy
- Land Rover has notified owners, and dealers will replace the crankshaft pulley center retaining bolt, free of charge. The recall began February 12, 2019. Owners may contact Land Rover customer service at 1‑800‑637‑6837. Land Rover's number for this recall is N276.
Recall number 19V040000 · Recall details
Engine and engine cooling: engine
- What is wrong
- Jaguar Land Rover North America, LLC (Land Rover) is recalling one model year 2015 Range Rover Sport vehicle manufactured November 16, 2014, and one 2015 LR4 vehicle manufactured November 11, 2014. In the affected vehicles, the 3.0L V6 supercharged engines may have improperly torqued connecting rod bolts. As a result, the connecting rod may separate from the crankshaft and the engine may seize.
- Risk
- If the engine seizes there is an increased risk of a crash.
- Remedy
- Land Rover will notify owners, and dealers will replace the affected engines, free of charge. The recall began February 27, 2015. Owners may contact Land Rover customer service at 1‑800‑637‑6837. Land Rover's number for this recall is P055.
Recall number 15V069000 · Recall details
Questions about the Land Rover Range Rover Sport knocking
Which Land Rover Range Rover Sport years have engine knocking or ticking problems?
The model years with the most reports are 2016 (4 complaints), 2017 (3 complaints) and 2011 (2 complaints).
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