I have not received a recall notice for my air bag but received a notice that says "toyota's record indicate that you maybe a class member" is my car recalled?
2011 Lexus ES airbags complaints
Page 2 of 2: complaints 11 to 27 of 27, newest first, as owners wrote them.
Takata recall we received the recall notice over 14 months ago and a remedy has not yet been made available. The rental car offered until the remedy was available did not match the type and standard of the vehicle affected or its safgety equipment -- no problem with airbag yet but wondering if it only a matter of time
Takata recall - it has been over a year and lexus has not come up with a solution, putting me and my family in danger!
No action taken on the part of lexus regarding recall for unsafe airbags. Recall was issued in may of 2016; it's been one year.
Takata recall. When do they propose to do something since it has been over a year since I received the notice. It is nice that they say don't drive with an occupant in the front passenger seat. However, not everyone has the luxury of doing this. Maybe lexus executives have multiple vehicles so they do not have to have passengers ride with them. If that is their solution, the ceo of lexus can lend me one of his cars until they get around to fixing mine.
Takata recall. I live in zone a. My lexus dealer still has no parts. Your repair rate chart has no listing for lexus. I take this to mean that no lexus air bags have been replaced. I find this very disturbing. I would like to know when I can expect the air bag in my car to be replaced.
Takata recall. I received a recall notice eleven months ago. May 2016. I was told the replacement would take place in late december 2016 or by january 2017. It is now april 21, 2017 and as of this day nothing. Toyota has had ample time to resolve this issue. My vehicle is in zone a recall. We have inquired through lexus every 60 days, as to staus of repair/recall and each time have been told there is no information or remedy available as yet. One year is ample time to find a solution to this problem. What is my recourse at this point?
Takata recall. I received a recall notice eleven months ago. May 2016. I was told the replacement would take place in late december 2016 or by january 2017. It is now april 20, 2017 and as of this day nothing. Toyota has had ample time to resolve this issue. My vehicle is in zone a recall
Takata air bag recall - the recall letter for air bag was issued on may 23, 2016 and the car manufacture lexus has no remedy yet for passenger air bag replacement. It is approaching one year since the recall for the passenger air bag recall. It is unacceptable to take almost one year without remedy.
Takata recall. I have been afraid to use the passenger front seat since the recall was announced. Therefore, I can use only 3/4 of the car. They are taking way too long to address this. If they cannot fix it, they should compensate me for the missing 1/4 of the car.
I have called and contacted lexus many times regarding the problem with my lexus car. I have followed up and done all the required feedback needed in order for lexus to assist me. I feel that customers do not really matter because of the length of time lexus is taking to ensure the safety of the people who drive the vehicles when there may be a serious matter. The car manual states one thing and lexus does not even abide by the car alerts and does not appear to care if the customer is safe or not. I have taken my car to 3 different car maintenance shops regarding the tire pressure light and I have replaced many sensors and the light continue not to go off. The brakes in my car totally went out and caused an accident. . I have been told also what about the air bag. Why did lexus not contact me to take my car in for air bag replacement because it did not deploy in the accident. This is a lexus vehicle and I do not understand why lexus cannot give an explanation of what is wrong. I wonder if lexus is waiting on another tragedy to happen before intervening. God protect me everyday but lexus has a big responsibility and because of the name should step up to the plate.I still have not been contacted by lexus to resolve the problem with my tire pressure light. I received a letter from carlos garcia with toyoto which in the letter he had statement that did not exist and I called lexus and someone stated they did not give toyoto that information. In the letter from toyoto, only the airbag was addressed which my whole case has nothing to do with the air bags. I called mr. Garcia and he stated that he had accidently mistaken me with the wrong person and that he will call me the next day to clear the matter up.
Takata recall. Date of the recall is 5/23/16. Today is 2/27/17. Lexus' advice is to not allow anyone to ride in the passenger seat until the airbag is replaced. Lexus told me today they have no scheduled date for when takata will have the replacement airbag available for my model. 10 months (with no repair date scheduled) is unreasonable and unacceptable while having to avoid having a passenger ride in the front seat. And I see only 28% of the lexus vehicles have had the passenger airbags replace thus far. So my complaint is that the action being taken by the federal safety agency and lexus, and the urgency by takata are unacceptable. It is approaching a year now that we will been asked to ride in a potentially unsafe vehicle. Absurd.
Nothing has happened. Why is it taking lexus so long to fix the problem? Especially since there is potentially serious danger possible.
Lexus has not been able to resolve the issue with my passenger front airbag since may of 2016. I understand to some degree the delay caused by the massive number of issues with the takata corporation's products, however this has prevented the use of my front passenger seat for over 7 months with no end in sight. This seems unacceptable for any manufacturer, particularly one of the stature of lexus.
I was notified in july of 2016 I called them twice in tampa florida. To this date they told me to call them again in january 2017. This is almost six months since I was notified I have passengers in my car on a daily basis. And I live in florida where it is very hot and humid in the car it can get over 200 degrees.
Tl* the contact owns a 2011 lexus es-r350. The contact received a recall notification for the federal safety agency campaign number: 16v340000 (air bags) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall: information from lexus dealer is parts to correct the recalled air bag problem will not be available till january 2017. This is totally unacceptable and unreasonable to expect the customer to wait five or six months for repairs.
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