Brake Master Cylinder need to be replaced due to internal malfunction. If not replaced, the master cylinder may fail and I could face a safety issue in the form of brake pedal or brake failure. The problem has been confirmed by Lexus Southwest Houston who performed diagnostic and found code C1391 to be present. The dealer cannot initiate goodwill request regarding an expired CSP despite my low mileage. I called Lexus and open a case. The case manager confirmed the code was present with the dealership who perform the diagnosis. Case manager denied goodwill based strictly on calendar expiration date of the CSP despite low mileage at 60% of the CSP allowance of 150k. I was given no option to escalate the case and my case was subsequently closed. My auto safety concern with this brake malfunction was not resolved and I now face an almost $4,000 bill on a known factory and safety defect. This defect is documented under the CSP ZLM. It was a latent defect that was a ticking time bomb. Due to light mileage usage, the defect didn't surface until now. In reviewing my service history, I did check on my brakes in 2020 but they needed a code for the program. That was when they re-extended the expiration of the CSP. I am the first owner with current mileage around 95000. I have service history with the dealership and the most recent repair was the hybrid battery pack at 80k miles - also low mileage. To summarize, Lexus is not taking accountability for this safety defect and denied my case based strictly on calendar date expiration of the CSP. I was unable to obtain an out of warranty goodwill due to low mileage despite proving the code and voicing the safety concerns of this known defect. More importantly, this is a safety failure as a total loss of brake assist at 96,000 miles is a major safety concern.
2013 Lexus ES brakes problems
11 complaints (32% of all complaints for this car). 1 crash reported.
- owner complaints
- 11
- of this car's complaints
- 32%
- crashes
- 1
- recalls
- 0
Which part fails
Owners did not name a specific part.
At what mileage
Complaints by mileage at the time of the problem.
Lexus ES brakes problems in other years
Related recalls
No recalls on record for this model year.
What 2013 Lexus ES owners say
Most recent owner complaints, unedited.
Lexus of Sarasota Fl confirmed a Faulty brake actuators causing brake , skid control and ABS light to come on which created an immediate and extremely dangerous driving situation as I was on an interstate highway driving at 70 mph. It’s been confirmed that multiply Lexus models and years have had numerous brake actuator . Multiple failures have been documented yet ONLY a few were given recall status!!This is outrageous and an immediate review of this oversight needs to be addressed
The contact owns a 2013 Lexus ES 300H. The contact stated that while driving at an undisclosed speed, the vehicle jerked abnormally. The service ABS, Brakes, and hazard warning lights were illuminated. The vehicle was taken to a local independent mechanic, where it was diagnosed; however, no cause for the failure was determined. An appointment with the dealer was scheduled to inspect the vehicle. The vehicle was not yet repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 130,000.
As a dominos delivery driver, I am constantly braking in neighborhoods, on main roads, highways, parking lots, you name it. It’s important for me as a safe driver to be able to rely on my vehicle to perform properly. Recently, I’ve had multiple failures to stop as the code “c1391” has come up and has intermittently shut off proper control of my braking system. Upon reading of the faulty brake system causing this code and my vehicle listed (2013 Lexus es300h) as part of the list of vehicles affected, I knew I needed to write in as well to have my car fixed of this problem that is endangering myself and others on the road.
Brakes malfunctioned almost resulted in a life threatening car accident. Car is at the Lexus dealership for repair. The have confirmed problem. Yes there were warning lights moments before needing the brakes and it not working whn pushed.
While driving on the highway electronic brake boost suddenly failed, leading to brake malfunction. This is common malfunction of this model. This leads to potentially hazardous situation when in emergency or even regular traffic breaking car would not break as expected.
2013 Lexus Es300h driving on [XXX] , I felt the brake didn't work during the street. It's hard to push the brake, and I almost hit the car in front. OMG, I was very scared. I saw an ABS brake light, and I tried to turn into a parking lot and find the nearest Pepboys in Birmingham, Alabama to inspect the system. I was informed of a problem with the Brake Booster Assembly. I’m sorry I can’t afford to pay the labor, service and parts at this time. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I was driving down the highway coming up on a traffic jam put on the brakes and several warning. Lights came on the dash and my power brakes failed. I was barely able to stop the car without hitting someone. From that point forward the brakes did not work properly, the regenerative braking system did not function. also, the cruise control stopped functioning. I took the car to the Lexus dealer, they tested the car and stated it need a new brake booster brake assembly and that there was a safety warranty issue that was extended out 10 years and up to 150,000 miles and although my car only had 79,000 miles on it was three months past the warranty date and the refused. They reset the car brakes apparently and I was able to drive the car for several days while I spoke with Lexus, and then the car brakes failed again.
The pcs (pre collision system) warning icon flashed in the display indicating that the pcs was temporarily unavailable. The vehicle was being driven on a highway. Pulled over to look in the owners manual only to find that the manual told me to stop. We proceeded to return home without experiencing any adverse handling. I really don't feel safe driving the car not knowing if the pcs system will fail.
My 2013 lexus es 300h has got a weak brakes, sometimes would make squeaking noise when you hold them and few times wouldn't brake when braking on a bit rough road. I was afraid for my safety and went to lexus dealer to perform diagnostic. They said that my car needs a brake actuator to be replaced which is very expensive procedure. However, people in a dealership admitted that it's a common problem for these cars and my research on the internet confirmed it as well. Also, lexus issued extended warranty for an ABS failure but somehow you are qualified only when your ABS fail. That's sounds very dangerous and unsafe. I did more research and found that in 2016 in australia lexus has recalled 2013 and above lexus es models because of brake actuator and ABS module malfunction. I don't understand why are the same models not being recalled in USA for the same very common problem.
Questions about the 2013 Lexus ES brakes
Does the 2013 Lexus ES have brakes problems?
Owners have filed 11 complaints about the brakes of the 2013 Lexus ES, 32% of all its complaints, more than any other problem.
At what mileage do 2013 Lexus ES brakes problems start?
Not enough complaints include the mileage to tell.
Was there a recall on the 2013 Lexus ES brakes?
There is no recall for this problem on this model year.
Other 2013 Lexus ES problems
Electrical 8Acceleration 5Fuel system 4Airbags 3Visibility 3Body 2Driver assistance 2Lights 2Engine 1Steering 1Transmission 1Wheels 1
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