Tl*the contact owns a 2004 lexus es330. While parking, the vehicle suddenly jumped when shifted into drive. The vehicle accelerated over a cement block, went uphill and crashed into bushes and rocks. The contact suffered minor injuries. No police report was filed. The vehicle was towed to an authorized dealer but had not been inspected or repaired. The contact called the manufacturer who stated that a representative would inspect the vehicle. The failure mileage was 25,790 and the current mileage was 25,794.
2004 Lexus ES330 acceleration complaints
Page 2 of 3: complaints 11 to 40 of 53, newest first, as owners wrote them.
On a sunny saturday afternoon, july 31, 2010, I attempted to make a u-turn in the parking lot. While I turned left, pulling into a parking space, my vehicle surged forward with a sudden acceleration and ran over the curb. I stepped on the brake pedal, but it did not stop. I changed the gear to the "p" position and heard a loud noise when the gear was moved through the "n" position. It struck a lamp post before stopping. The vehicle was inspected at lexus of bellevue, wa, on august 11, 2010, but they denied any vehicle malfunction.
2004 lexus es330. Consumer states accelerator problems *tgw the consumer stated when she changed the gear from park to reverse, the vehicle suddenly accelerated, hit a fence and continued to accelerate even though her foot was on the brake. The consumer believed the accelerator became stuck.
2004 lexus es 330. Consumer states unintended acceleration *tgw the consumer stated she was certain the sudden acceleration she experienced which caused the vehicle to surge forward while attempting to park was due to the faulty floor mat that became stuck under the accelerator pedal. There was minor damage to the vehicle. The dealership claimed the pins that held the mats in place had broken. They claimed there was nothing else wrong with the vehicle.
I have a 2004 lexus es330 with accelerator problems. My initial problem was as I come to a stop light and it turns green, before I have to stop I would accelerate and there would be a hesitation where the engine feels like it is stalling. It would then accelerate with a thump. I took it in to the lexus dealer in hawaii (oahu) and they recognized it as a computer program problem that tells the car when to accelerate. I was told that they can "try" to fix it by changing the computer chip and resetting the memory in the computer. However, they said that it would either fix the problem or create other accelerator problems. They know that this problem exists. It fixed my initial problem but has caused other problems such as car now jerks upon accelerating while traveling 5-15 MPH. From a stop, my car sometimes hesitates and then accelerates when I step on the gas pedal. I know other lexus owners have complained as well as camry owners that have a v6 engine and the same transmission as the lexus es330. You can google it.
2004 lexus 330. Consumer states uncontrollable acceleration *tgw the consumer stated he experienced sudden acceleration twice. Fortunately, both times he was able to regain control by shifting into neutral, stopping and restarting. While he was attempting to regain control, he attempted to pull the accelerator pedal up and brake, but neither action was successful.
2004 lexus es330 sudden acceleration *gr the consumer stated when she attempted to turn around in the parking lot, the vehicle accelerated out of control, struck a sign and another vehicle.
Throttle control computer failed on 2004 lexus. Could not get the car to go more than 5 miles per hour. Lexus/toyota says it is unrelated to the 1000's of other complaints having to do with the throttle. I believe that it is related and should be part of the recall.
2004 lexus es 330 acceleration is sticking/stalling and jerking when vehicle is driving and slowing down in traffic. Contacted lexus dealer and representative and they claim the car computer is constantly adjusting feel like jerking motions.
While parking, the consumers 2004 lexus es 330 suddenly accelerated jumped and curb hit a tree. *ts the consumer stated she gently pressed the accelerator to inch into a parking space a little more, when the vehicle suddenly went out of control. After hitting the tree, the vehicle then bounced back from the tree and went down an incline to the right where she was able to stop it. The consumer was treated at the hospital for a hairline fracture of her sternum. It took several weeks to recover.
My lexus 2004 model es330 has been accelerating by itself. This acceleration has been happening two to three times a week for about a year. I did not realize that the car was accelerating by itself, but have noticed more during last 3 to 4 months.
Was parking in a strip mall. My vehicle suddenly accelerated, jumped the parking block and the sidewalk, crashed through the front of a store and came to rest inside the store. This is the only incident with this car. Insurance company repaired the car and we continue to own it and drive it.
My 04 lexus es 330 had unexplained throttle increase while driving on hwy at about 50 MPH. I was able to immediately put it in neutral and it stopped. I turned off the engine and called local lexus dealership who advised me to bring it to them. When I started engine again it drove ok.
I had 2 accelerating experiences with my 04 lexus. Both LED up to several $ damage to my car and I other car. Then the 3rd one occurred when my car was in for repair and the lexus garage loaned me a 2009 lexus, the same thing - it accelerated and I drove into a brick wall. I thought they were my fault. The state of minnesota intervened and took my drivers license so I can longer drive. I feel this was an injustice and want my license returned.
Upon starting and putting car in reverse engine experienced uncontrollable acceleration. Car it backed across a the traffic lane in a parking lot with the brakes applied stuck two parked cars and ended up on top of a planting area after hitting a tree planted there. Police were called and responded. The car has been looked at by a mechanic but could not find a visible problem with the accelerator.
Please note - this is or may be related to other odi I just reported at 10261933. I have a lexus 2004 es330 and in addition to weird braking problems, I have also hit the brake and basically felt the car continue like I never hit the brake and I am accelerating or have cruise control on. When this has occurred, I did not feel the ABS braking system engage or any type of slowing down occur. I end up hitting and releasing the brake quickly to try and get the car to brake and come to a stop. On one occasion I also quickly hit the gas to see if perhaps that would clear the problem, and it did not. I pulled over, checked that no debris or floor rug had some how made the gas pedal stink, and that is not the problem. Other than this problem, and the problems reported under odi 10261933, I have not had any other problems w/ accelerating or stopping. I have brought the issue to the attention of lexus and they have denied any recalls or other reported problems. I suspect they assume I am a woman - who cannot drive. Again, I have owned fast high performance porshe and mercedes previously and never had this problem before. I hope someone will figure this out before I am injured or perhaps someone else is. Thanks. Ps no date of incident, so I will put 1/1/09. This refusal of the car to engage the brake etc has occurred about 5 times.
My wife was driving a 2004 es330, when she pressed the brake on a 15 MPH speed, the car instead surge forward with a very high speed and she heard a roaming noise coming from the engine. In a few seconds, the car ran up a curb and she managed to avoid hitting the trees and wall. The car was damaged and she is not going to drive the car again. Lexus dealer simply said they can not find any problem with the car. I did research on this the federal safety agency data and found a lots of same complains against es330 and es350. I am very upset by the way lexus handled the issue.
The car doesn't go when you hit the gas. Also when at low speeds it will jump like its accelerating without me hitting the gas. Lexus admits the issue exists and say nothing is wrong. They say it is a side effect of the drive by wire transmission. This has and will cause more accidents.
I reported on the federal safety agency website on march 2, 2006 an accident that occurred when I was driving a 2004 lexus 330 on january 28, 2006 in tucson arizona. I reported the circumstances of my accident to the lexus customer satisfaction center (lcsc). I followed up with a letter including my the federal safety agency website report, other the federal safety agency reports of similar types of accidents with lexus es330, police report for my accident and requested assistance to determine the cause of the malfunction that LED to the accident. A technician from toyota motor sales, USA, inc. Came to the lexus dealer in tucson and inspected the vehicle. I received a letter from a claims administrator-legal department of toyota motor sales, USA, inc. Indicating the technician's report concluded "it (my vehicle) was functioning properly at the time " of the accident. This letter did not include an accurate description of the circumstances of the accident. I wrote another letter to the claims administrator stating that he had not accurately described the accident details and I requested a copy of the technician's report. I received a letter on june 6, 2006 from the claims administrator stating that "while I (the claims administrator) had the scenario incorrect, the circumstances remain the same. That oversight on my (claims administrator) part has no bearing on the testing conducted by the lexus field technician." the letter also stated that "be advised that it is not our policy to release our internal reports". I sent a follow up letter via certified mail, to the claims administrator on june 6, 2006 requesting that an exception to the policy be made in my case and asking again to receive a copy of the technician's report. I never received a response to my letter. Thus, I am very unsatisfied with the customer support that I have received from the toyota motor sales, USA, inc.
Dt*: the contact stated while exiting the drive way the vehicle suddenly accelerated without warning. There was a crash with an oncoming vehicle before it stalled in the yard across the street. A police report was filed and there was property damage. The vehicle was towed to an independent repair shop who repaired the damages to the body of the vehicle. The dealer has not been alerted.
I was driving our 2004 lexus es330 on a clear sunny day at approximately 2:30 pm. I stopped in the left turn lane at a very busy intersection in tucson, arizona. There were three cars in front of my vehicle and I had the car in neutral. When the left-hand turn-light signal changed to green, I pulled the gear shift from neutral to drive. Instantly, the motor made a loud revving sound and the car lunged forward and hit the vehicle in front of me. I immediately applied the brake but my car continued to push on the car that I had hit. I then tried to back away from the car I had hit by putting the gear shift into reverse. When I shifted my car into reverse it hit the car behind me and I immediately applied the brakes but they did not work. This occurred twice before the engine died. This was a harrowing experience. Fortunately no one was injured. Even though I was stopped immediately prior to the accident, there was $4,500 damage to my car and $7,500 of damage to the other car. Since we purchased the car it was serviced regularly at the dealer where we purchased the vehicle. Until this accident I had never been the driver of a vehicle that was involved in a car accident. The federal safety agency website has complaints of very similar problems posted by owners of the 2004 lexus es330 model. I have reported this problem to lexus customer satisfaction center.
The accelerator in my 2004 lexus es 330 stuck in a crowded parking lot and caused a collision.
The jenci's contend that mrs. Jenci put the vehicle in reverse, it then surged, made a loud sound and lunged forward out of control.
2004 lexus es 330 has severe hesitation and surging problems when trying to accelerate under traffic conditions such as merging onto freeway where you might need to slow and then accelerate. We experienced dangerous situations due to hesitation and then sudden surge. Second trip to dealer and they say it's a known problem and there is nothing they can do. I believe it is a safety issue and a recall should be enforced. Lexus seems to think it is only an inconvenience.
Dt: consumer's wife got into the vehicle and reversed, then put the vehicle into drive. At that time, it continued to go backwards. She then called the consumer and he called the auto club, a wrecker came out, and the service man put a block behind the wheel and the vehicle went forward in drive. The dealership was contacted at this time, but the vehicle was not left. Yesterday, the vehicle went backwards in drive again. He has contacted santa monica lexus and they were sending out a diagnostic expert to check the vehicle. The first time was a couple of weeks ago.
Consumer is requesting information regarding the status of the review of the 2004 lexus ex 330 acceleration delay problem.*mr the consumer experienced an acceleration delay while driving the vehicle. When the consumer slowed the vehicle down, like when approaching a highway on ramp, then accelerated to get into traffic, there was an 1.5 second delay before the vehicle would accelerate.
Two episodes of spontaneous acceleration. Episode one on or about august 17,2004, while pulling past a vehicle on a freeway, the car did not slow when accelerator pressure was released and required multiple pedal depressions to obtain control. The second episode is described below.
I own a lexus 2004 es 330, purchased new. From day one there has been a hesitation in acceleration. This has put me in possible danger many many times. In talking with the dealer, they were/are aware of this problem and said it is a software problem that they hope will be fixed. Nothing to date. I have complained about this numerous times and they agree that this could be a very dangerous situation, and that all the es 330s have this problem. Unfortunately, lexus has not taken the time or wanted to spend the money to fix this. The danger is real. Can you help? Thanks. Jane robins.
The vehicle suddenly accelerated uncontrollably. Driver was able to maintain control of vehicle, and pulled over. Then, turned vehicle off. Took vehicle to the dealer, but mechanic could not duplicate the problem.
When attempting to accelerate the vehicle hesitated, then surged forward without warning. No impact reported. Please provide additional information. *jb vehicle surges even when vehicle is at a complete stop. No collision so far.
VIN decoder
See the problems and recalls for an exact car
Buying a used 2004 Lexus ES330?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history