I am still waiting for the takata airbags (about 1.5-2 yrs) to be replaced due to the recall but dealer just says nothing can be done until airbags are received. In addition, my dashboard has been melting for the last three years and now has become a safety issue because the glare blocks my line of vision during the day and at night due to the reflection of the lights.I told the dealer about this issue as well as lexus customer service but I am just told that 2010 is not included in the recall campaign. I have been unable to take an accurate picture because the glare/line of vision blockage is hard to see.
2010 Lexus ES350 airbags complaints
Page 3 of 5: complaints 41 to 70 of 108, newest first, as owners wrote them.
Tl* takata recall. The contact owns a 2010 lexus es350. The contact received notification of the federal safety agency campaign number: 16v340000 (air bags); however the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. Updated 05/03/17*lj
Tl* takata recall the contact owns a 2010 lexus es350. The contact received notification of the federal safety agency campaign number: 16v340000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. Updated 05/17/17*lj updated 05/22/2017
Takata & lexus recall. Had been notified by lexus two or three times that the recall for the passenger air bag would be in the first quarter of 2017--last on 2/6/17. On 3/20/17 was notified it would be by the last quarter of 2017. That means we have not had use of the passenger seat for probably a year. They offer a 35.00 allowance to have a vehicle which would not be the equal of what we have. I believe more pressure should be put on lexus.
Tl* takata recall. The contact owns a 2010 lexus es350. The contact received notification of the federal safety agency campaign number: 16v340000 (air bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN tool confirms the remedy not yet available.
Tl* takata recall. The contact owns a 2010 lexus es350. The contact received notification of the federal safety agency campaign number: 16v340000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The dealer stated months ago that the contact would need to wait to receive the second recall notice from the manufacturer. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact was not experiencing a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2010 lexus es350. The contact received notification of the federal safety agency campaign number: 16v340000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was made aware of the issue. Vin tool confirms parts not available.
Tl* takata recall. The contact owns a 2010 lexus es350. The contact received notification of the federal safety agency campaign number: 16v340000 (air bags) for the frontal air bag inflator. The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. Vin tool confirms parts not available. *ln
Tl* takata recall. The contact owns a 2010 lexus es350. The contact received notification of the federal safety agency campaign number: 16v340000 (air bags) for the front passenger inflator. The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* takata recall. The contact owns a 2010 lexus es350. The contact received notification of the federal safety agency campaign number: 16v340000 (air bags). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* takata recall. The contact owns a 2010 lexus es350. The contact stated the contact received notification of the federal safety agency campaign number: 16v340000 (air bags). However, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms part not available. Updated 06/13/17*lj updated 10/13/2017
Tl* takata recall. The contact owns a 2010 lexus es350. The contact received notification of the federal safety agency campaign number: 16v340000 (air bags). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* takata recall. The contact owns a 2010 lexus es350. The contact received notification of the federal safety agency campaign number: 16v340000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2010 lexus es350. The contact received notification of the federal safety agency campaign number: 16v340000 (air bags); however the part for the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The contact had not experienced a failure. Parts distribution disconnect. Updated 05/02/17*lj the consumer stated the manufacturer did not offer a replacement vehicle. Updated 10/12/2017
Tl* the contact owns a 2010 lexus es350. The contact received a recall notification for the federal safety agency campaign number: 16v340000 (air bags) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was notified of the issue. The VIN was invalid. The contact had not experienced a failure. Parts distribution disconnect.
Tl* takata recall. The contact owns a 2010 lexus es350. The contact received notification of the federal safety agency campaign number: 16v340000 (air bags). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
Tl* takata recall. The contact owns a 2010 lexus es350. The contact received notification of the federal safety agency campaign number: 16v340000 (air bags); however, the part to do the recall repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* takata recall. The contact owns a 2010 lexus es350. The contact received notification of the federal safety agency campaign number: 16v340000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was made aware of the issue. Vin tool confirms parts not available.
Takata recall - unable to use passenger seat in my car which is my primary mode of transportation and need all passenger seat. No word or indication of when fix when be available.
Tl* takata recall. The contact owns a 2010 lexus es350. The contact received notification of the federal safety agency campaign number: 16v340000 (air bags) for the front passenger side air bag inflator; however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* takata recall. The contact owns a 2010 lexus es350. The contact stated that the recall notice for the federal safety agency campaign number: 16v340000(air bags) was received in june of 2016. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* takata recall. The contact owns a 2010 lexus es350. The contact received notification of the federal safety agency campaign number: 16v061000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was made aware of the issue. Vin tool confirms parts not available.
Tl* takata recall. The contact owns a 2010 lexus es350. The contact received notification of the federal safety agency campaign number: 16v340000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2010 lexus es350. The contact received notification of the federal safety agency campaign number: 16v340000 (air bags). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* takata recall. The contact owns a 2010 lexus es350. The contact received notification of the federal safety agency campaign number: 16v340000 (air bags) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* takata recall. The contact owns a 2010 lexus es350. The contact received notification of the federal safety agency campaign number: 16v340000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced failure.
Tl* takata recall. The contact owns a 2010 lexus es350. The contact received notification of the federal safety agency campaign number: 16v340000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was made aware of the issue. Vin tool confirms parts not available.
Takata recall. I received the recall notice back in may 2016. Since then I have not received a follow-up on the status of my vehicle's recall. The time is unreasonable.
Takata recall - I have 5 children / it is not feasible for me to have a car where it is unsafe for a front seat passenger. I need another vehicle.
Takata recall. Checked recall status on july 26, 2016 and again on december 12, 2016. Lexus has yet to compete a plan to replace the defective air bags. I am concerned about the safety of my family.
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