Tl* takata recall. The contact owns a 2011 lexus es350. The contact received notification of the federal safety agency campaign number: 16v340000 (air bags) however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The hendrick lexus northlake dealer located at 10830 northlake auto plaza blvd, charlotte, nc 28269; (704) 771-1905 was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not contacted and was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
2011 Lexus ES350 airbags complaints
Page 3 of 6: complaints 41 to 70 of 145, newest first, as owners wrote them.
Takata recall notice received from manufacturer over a year ago. After several inquiries I have heard nothing. The notice stated that I could not trade or sell my car or have passengers in the front seat safely until the aribag recall is remedied.
Tl* takata recall. The contact owns a 2011 lexus es350. The contact stated that the federal safety agency campaign number: 16v340000 (air bags) exceeded a reasonable amount of time for repair. The contact received the recall notification in june of 2016. The dealer (northside lexus, 17925 north fwy, houston, tx, 77090) stated that the parts were unavailable for the repair. The manufacturer was also contacted and confirmed that the parts were unavailable for repair. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* takata recall. The contact owns a 2011 lexus es350. The contact received notification of the federal safety agency campaign number: 16v340000 (air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to the lexus of palm beach dealer located in w palm beach, fl, but the parts were unavailable to make any repairs. The manufacturer stated that the part was not available and advised the contact to call her local dealer. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall/no lexus remedy available due to the fact that lexus had no plan in place to handle the air bag recall and I did not want to be behind the wheel of a ticking time bomb, I felt that it was in my best interest to trade in/sell my lexus. I ended up trading my lexus instead of selling it because I had to inform any perspective buyer of the pending recall and what it entailed. I ended up trading for a 2014 toyota camry se and in doing so cost myself approximately $2000.00 to $2500.00 because I did not get the true value for the trade in which was listed between $18,000 - $18,500 in all of the recognized appraisal companies I checked and had to settle for a $16,000.00 trade in value due to the recall notice still affecting my lexus. The federal safety agency recall number 17v006 recall date: january 9, 2017 manufacturer recall number: g2g remedy: lexus is currently preparing the remedy for this condition and will provide additional information as it becomes available. The remedy, when available, will consist of the replacement of the airbag inflator or the airbag assembly, depending on the vehicle model. Recall status: recall incomplete. Remedy not yet available
"takata recall"; it has been 14 months since original recall notification from lexus; may 2016. No further updates have been received. I live in the sw florida climate which is classified as most dangerous for possible explosion. Still lists no solution yet. This needs some strong government involvement
Tl* takata recall. The contact owns a 2011 lexus es350. The contact received notification of the federal safety agency campaign number: 16v340000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (lexus of clear lake located at 18160 gulf fwy, friendswood, tx 77546; (281) 853-1400) was contacted and confirmed that the parts were not available for the recall remedy until august of 2017. The manufacturer advised the contact to call the dealer to get a rental car. The contact had not experienced a failure. Vin tool confirms parts not available. ... .updated 11/16/17 *bf
Tl* takata recall. The contact owns a 2011 lexus es350. The contact received a recall notification for the federal safety agency campaign number: 16v340000 (air bags). The part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall. Over a year to rectify the air bag problem?! Come on, this is just absolutely ridiculous! I find it offensive that lexus even suggests that no one sit in the passenger seat until the problem is fixed...really?! Lexus should compensate their customers for the anguish and time associated with this problem. One of the reasons I bought a lexus is because of minimal safety concerns...will definitely consider this issue when purchasing a new vehicle in the future.
Takata recall. In may 2016 I received a recall notice from lexus that my airbags must be replaced. It is now over one year and I am still attempting to have this item replaced.
Tl* takata recall. The contact owns a 2011 lexus es350. The contact received notification of the federal safety agency campaign number: 16v340000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact spoke with lexus of palm beach (5700 okeechobee blvd, west palm beach, fl 33417) who stated that parts were not available, and that the contact would be notified by mail once parts became available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2011 lexus es350. The contact received a recall notification for the federal safety agency campaign number: 16v340000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall. Ln april 2011 we bought a 2011 lexus e350 from, pohanka lexus in chantilly (13909 lee jackson memorial hwy, chantilly, va 20151, pohankalexuschantilly.com, (703) 968-9100). In september 2016 we received a e letter informing us of a dangerous condition requiring a recall and immediate repairs. The condition was that the passenger side air bag could explode during deployment and cause serious injury or death to vehicle occupants. Since then, we have called pohanka lexus numerous time and all we get is the classic runaround that they are "working the problem." that is not good enough. They should either fix this dangerous condition or give us a replacement vehicle of similar year, model and condition. The dealer has not repaired the vehicle.
Tl* takata recall. The contact owns a 2011 lexus es350. The contact received notification of the federal safety agency campaign number: 16v340000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. An unknown dealer was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* takata recall. The contact owns a 2011 lexus es350. The contact received notification of the federal safety agency campaign number: 16v340000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2011 lexus es350. The contact received notification of the federal safety agency campaign number: 16v340000 (air bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Jim falk lexus (located at 9230 wilshire blvd, beverly hills, ca 90212) was contacted and stated that they did not know when the repair parts would arrive. The manufacturer was notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* takata recall. The contact owns a 2011 lexus es350. The contact received notification of the federal safety agency campaign number: 16v340000 (air bags); however, the part for the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not notified. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. Parts distribution disconnect.
Tl* takata recall. The contact owns a 2011 lexus es350. The contact received notification of the federal safety agency campaign number: 16v340000 (air bags). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The local dealer (lexus of nashville downtown, 2010 rosa l parks blvd, nashville, tn 37228) confirmed that the parts were not available for the recall remedy. The manufacturer did not know when the parts would arrive. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* takata recall. The contact owns a 2011 lexus es350. The contact received notification of the federal safety agency campaign number: 16v340000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and provided a loaner vehicle. The contact did not speak to a dealer. The contact had not experienced a failure. Vin tool confirms parts not available.
I was informed of this recall back in december 2016 and it now june 2017 and I still don't have my car fixed.
Takata recall the federal safety agency recall no. 16v‑340. Dealer, henessey lexus, located on satellite blvd., duluth georgia, committed to february 2017 airbag replacement and did not follow through. They have now moved the timeline to october 2017 at the earliest which is completely unacceptable and they offered no alternative. Please advise what action can be taken to ensure the airbag replacement is completed asap as we are very concerned about the ongoing safety issue. Thanks you, [xxx] [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).'
Takata inflators no remedy one year later!!!
Takata recall I received a recall notice june 9, 2016. On october 3, 2016 I spoke with laurie who alleged that I was in zone a which would be among the first to be repaired (anticipated date of repair the first of the year). I called back on 1-11-17 and spoke with joel. The dealership had not rec'd the parts, they have not heard from takata. In the interim I have been asked that no one sit on the passenger side until the issue is resolved. I should continue paying for a luxury vehicle that they have asked no one sit in. It is my belief that neither lexus or takata intend on remedying this defect. I am outraged that in almost a year absolutely nothing has been done. Yet, lexus still expects payment. And, to add insult to injury they have put, in writing, that the vehicle is not safe. In writing: high temperatures and humidity (state of georgia) cause the issue to worsen. Does the federal safety agency deem this appropriate?
Tl* takata recall. The contact owns a 2011 lexus es350. The contact stated that the federal safety agency campaign number: 16v340000 (air bags) exceeded a reasonable amount of time for repair. The contact received the recall notification in march of 2016. The manufacturer was not notified. The contact had not experienced a failure. Vin tool confirms parts not available. Updated 07/13/17*lj updated 08/11/2017
Tl* the contact owns a 2011 lexus es350. The contact received notification of the federal safety agency campaign number: 16v340000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2011 lexus es350. The contact received a recall notification for the federal safety agency campaign number: 16v340000 (air bags) however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and were not able to confirm when the parts were to become available. The contact had not experienced a failure.
I received from lexusimportant safety recal about air bag recall on may 23 2016. I call lexus division to request replace the air bag at :1‑800‑255‑3987 about 3 time but they said air bag are not avalable and the said when ever air bag available they will call but I still wait untill today and not thing hapen. Please help thank, [xxx] phone: [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).'
"takata recall" I received a letter may 23, 2016 that the takata airbags were defective and to wait for instructions. I called lexus july 19, 2016 and asked when the replacements would be available "we don't know" was their answer. The federal safety agency should have the authority to tell takata you will put no air bags in any new car sold in the united states until you have fixed all of the "takata recalls". I need a whole car with my family. I went to buy a new car (not a lexus) because of this problem and was offered less money for my trade in because of the "takata problem". If the federal safety agency does not hold takata's feet to the fire, then the federal safety agency is protecting takata and americans. [xxx] [xxx] sugar land, tx. 77478 [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).'
Tl* takata recall. The contact owns a 2011 lexus es350. The contact received notification of the federal safety agency campaign number: 16v340000 (air bags) however, the part to do the repair was unavailable. The contact mentioned that the dealer stated that when the part became available for the recall repair a call would be made to have the vehicle serviced. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. Updated 06/21/17*lj updated 10/20/2017
Tl* takata recall. The contact owns a 2011 lexus es350. The contact received notification of the federal safety agency campaign number: 16v340000 (air bags) however the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
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