I was told that the part to repair this recall would be in by june. We are in november and still no part to repair the recall. Its been months and has been a huge problem as I cannot have anyone in my front seat.
2012 Lexus ES350 airbags complaints
Page 2 of 4: complaints 11 to 40 of 77, newest first, as owners wrote them.
Takata recall
Tl* takata recall. The contact owns a 2012 lexus es350. The contact received notification of the federal safety agency campaign number: 17v006000 (air bags) however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer lexus of sacramento located at 2600 fulton ave, sacramento, ca 95821 was contacted and confirmed that the parts were not available for the recall remedy. The contact was put on the waiting list by the dealer. The manufacturer was contacted at 800‑255‑3987, but could not speak to anyone, the contact only heard recorded messages. The manufacturer was not made aware of the failure. The contact had not experienced a failure. Vin tool confirms parts not available. *ln the consumer stated the complaint was resolved. The vehicle was repaired.
Takata recall: received interim notice from lexus between july and october 2016 (letter not dated). Lexus of nashville says they still don't have the part to perform this recall on our model....over one year later! We have been told not to drive with a front seat passenger. This is not practical and not acceptable. We need a fix now.
Takata recall. Lexus told us that heat & humidity affect the air bag more quickly. We live on coast of sc where these are very high. Lexus stated we would be in the first recall due to that fact. Several months have past with no action. I do not want me or my kids to be killed due to a defective air bag. Please help.
Received notice in january of defective passenger side airbag and still have not received a replacement
Takata recall-have called 2 dealerships you listed and will not fix this, sewell lexas of dallas tx and park place lexus in plano tx. I'm driving this car that is recalled and no one will fix problem. Hope nothing happens to me while I'm driving
I was notified by dealer longo and toyota's lexus division in mid-2016 and notified by the federal safety agency in jan 2017 that remains unresolved. Would appreciate advise what kind action should be taken ?! It is dangerous in this high traffic town of los angeles whenever accidents happen readily !!
Takata recall: we received the recall in january 2017. We can not have any passengers in the front seat. It is now, october and they are saying it may be december but they are no longer sure. This is ridiculous. I want to be able to drive passengers in my car!!
Takata recall - I was notified in january 2017 for the recall and it is now october 17, 2017 and no repair has been made.
Tl* takata recall. The contact owns a 2012 lexus es350. The contact received notification of the federal safety agency campaign number: 17v006000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was not notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. Parts distribution disconnect.
Tl* takata recall. The contact owns a 2012 lexus es350. The contact received notification of the federal safety agency campaign number: 17v006000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (lexus of tampa bay, 5852 n dale mabry hwy, tampa, fl 33614 (813) 365-7152) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall original recall date sept 2017, per lexus dealer not available possible december 2017. The federal safety agency indicates "timely manner", this has been in effect since early[jan-feb 2017]...what does the federal safety agency define as a timely manner [my opinion a year is not a timely manner especially when dealer states in a letter...until the remedy becomes available, we recommend that you do not operate the vehicle with an occupant in the front passenger seat. We sincerely apologize.....etc" no accident has occurred to date.
2012 lexus es 350. Consumer writes in regards to passenger seat airbag safety recall. *ld the consumer stated the recall repair exceeded a reasonable amount of time to be completed. Updated 09/27/2017
Takata recall. I am still waiting for the parts to come in for over 7 months or better now. It is a huge inconvenience as no one has been able to ride in the passenger seat of my car. Dealership keeps saying the parts are not in yet and they will call when available. Still nothing as of september 2017.
Tl* takata recall. The contact owns a 2012 lexus es350. The contact received notification of the federal safety agency campaign number: 17v006000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacture exceeded a reasonable amount of time for the recall repair. The dealers (reinhardt lexus, 911 eastern blvd, montgomery, al 36117 (334) 270-0605 and tuscaloosa toyota, 3325 skyland blvd e, tuscaloosa, al 35405 (205) 553-3325) were contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* takata recall. The contact owns a 2012 lexus es350. The contact received notification of the federal safety agency campaign number: 17v006000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer (parker lexus, 1 shackleford w blvd, little rock, ar 72211) did not give a specific date for when the part would become available so the contact was unable to determine when the vehicle would be repaired. The manufacturer was contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repair. The contact was not experiencing a failure. Vin tool confirms parts not available.
Tl* takata recall. The contact owns a 2012 lexus es350. The contact received notification of the federal safety agency campaign number: 17v006000 (air bags). The part to do the repair was unavailable. The contact called lexus of roseville (300 automall dr, roseville, ca 95661) and was informed that the part would not be available until january of 2018. The manufacturer was made aware of the issue and did not assist. The VIN was unknown. The contact had not experienced a failure. Parts distribution disconnect.
Tl* takata recall. The contact owns a 2012 lexus es350. The contact received notification of the federal safety agency campaign number: 17v006000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called the north park lexus of san antonio dealer (611 lockhill selma rd, san antonio, tx 78216; 210‑308‑8900) and was informed that the parts would not be available until december of 2017. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall - I got notice that my cars airbags could potentially explode and metal debris can go through the airbag which can cause serious injury or death. I would like the airbags to v e replaced and the problem remedied so I can feel safe driving my car.
Takata recall - the recall notice states not to have anyone sit in the front passenger seat until the recall repair has been completed. I received this notice in january of 2017 and the repair is estimated to be completed in december of 2017. This is a hardship for our family not to be able to have a passenger in the front seat of the car.
Takata recall: folowing initial notice of recall for air bag inflators problem no action has taken place and repairs have not been scheduled or conducted.
Takata recall
Takata recall the federal safety agency recall no. 6v-340 & 17v‑006. I have been waiting for a remedy to the recall problem for an extended period of time. I continue to get a message that there is no remedy at this time and we will contact you when we have it.
Tl* takata recall. The contact owns a 2012 lexus es350. The contact received notification of the federal safety agency campaign number: 17v006000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called sewell lexus of dallas at (214) 352-8100 (located at 6421 lemmon ave, dallas, tx 75209) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was not notified. The contact had not experienced a failure. Vin tool confirms parts not available. Parts distribution disconnect.
Takata recall... I received the recall notice several months ago...was told they did not have part at dealership and would be done later in year. Called again 8/17/17...told still do not have part.. They are up to year 2010 for repairs ... And told to call back in a few months. In the meantime, they said all I could do is to not have anyone ride in passenger seat... Very inconvenient to do for a year.
My only complaint is that I have been advised not to carry a passenger and am offered condolences for the inconvenience, but this problem has been known for nine months with no resolution. That is a long time to either not carry a passenger or worry if I do.
Takata recall: considering when we were notified back in january of 2017 it is now august. Lexus should have these fixed by now. This is too long. There idea of a fix is not to let any passengers ride in your passenger seat until the airbag has been fixed. This might be ok for a month or so, but it is getting absurd now.
Tl* takata recall. The contact owns a 2012 lexus es350. The contact received notification of the federal safety agency campaign number: 17v006000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called wilde lexus sarasota (941‑924‑3040 located at 4821 sarasota clark rd, fl 34233) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was not notified. The contact had not experienced a failure. Vin tool confirms parts not available. Parts distribution disconnect. Updated 10/26/17*lj updated 10/30/2017
Takata recall dealer called today and said air bag parts to repair not available until december. Is this car safe to drive.
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