2004 Lexus GX470 body problems

Filed Jul 26, 2021 · Body · 105,000 miles · IL

The contact owns a 2004 Lexus GX470. The contact stated that the vehicle was parked when he noticed there was a crack on the dashboard. The contact was not sure what caused the dashboard to crack. The dealer was made aware of the failure and referred the contact to the manufacturer for assistance. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The manufacturer informed the contact that there had been a Customer Support Program for the dashboard failure which expired in 2017. The contact had not been made aware of the special program. The approximate failure mileage was 105,000.

Filed Mar 13, 2019 · Body · 102,877 miles · PA

Vehicle failed inspection due to rust hole in frame and transmission support. The mechanic said that the rest of the frame is in good condition which leads me to believe that it must be a defect with materials used for the frame, I would expect same type of damage to the rest of the frame. The car was well maintained, and it is in great condition otherwise, after close to 103,000 miles. This may be related to the toyota frame rust issues that were reported since, to my knowledge the gx shares the same frame as other toyota suvs/trucks. Lexus refused to help w/ the repair etc. And they deemed the vehicle unsafe to drive, I have to tow it out of their dealership. Attached, my shop review, lexus review and pictures from my mechanic. I am asking lexus for the pictures they took while the car was in shop.

Filed Jan 31, 2019 · Body · NC

Pearl white paint is peeling off like paper on my 2004 gx 470 what is going on with lexus paint I have owned 3 lexus cars never had this to happen to the other cars needs help in sanford nc

Filed Jul 24, 2017 · Body, Engine · 120,000 miles · IL

Entire frame of the car is rusted to the point that almost nothing is holding the car together and we've been told it's not safe to drive. Has been maintained on regular basis and has always been parked in garage at night and on most weekdays. Car shouldn't be rusted out when cared for meticulously (documentation available).

Filed Mar 22, 2017 · Airbags, Body · TN

2004 lexus gx 400. Consumer writes in regards to replacement dashboard not available to replace curtain-shield airbag module and cracked dashboard. *smd the consumer stated, a year passed and the air bag and dashboard were not replaced. Updated 03/22/2017

Filed Jan 26, 2017 · Body · 196,000 miles · CA

Tl* the contact owns a 2004 lexus gx470. The contact stated that the dashboard was cracked, which could expose the air bags. The contact also stated that the manufacturer had an internal safety recall for the same failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 196,000. ..updated 03/08/17 *bf

Filed Jan 15, 2016 · Acceleration, Body · OR · crash

I have a 2004 gx470 SUV. Today I was in a parking lot, trying to back out and leave. With one foot on the accelerator, I found it stuck, which was odd, as I had not experienced it before. So I pressed on it again, I thought, lightly. I was taken completely by surprise, as I seemed to have flown backwards, as I have a v8 engine, my acceleration was quick and my car immediately rammed into 2 parked cars behind me. I was in a state of shock and very scared, since it was so fast and sudden. Has anyone else experienced anything like this before? Thank you.

Filed Oct 11, 2014 · Airbags, Body · 100,360 miles · CA

My vehicle was purchased from a local lexus dealership in january 2008 and since then has been garaged during the day at my office and garaged overnight in my building's enclosed parking structure. The vehicle rarely sat in the sun for extended periods of time, but in november 2012, cracks on the passenger side dash began appearing. They were razor thin and by the end of 2013, the entire passenger side dash was covered in cracks, directly above the air bag. The lexus dealership explained that since the vehicle was out of warranty and there was no open recall, any repair would be at my expense, which would be approximately $2,500. I searched multiple online forums (clublexus.com, lexusownersclub.com) and this same premature cracking of the gx470 dash was being experienced by hundreds of owners. I also own a lexus ls430 and I have treated it exactly like my gx470, but thankfully the ls has not exhibited any dash cracking. I feel that the gx470 dash cracking issue is a safety risk, since the integrity of the dash is being compromised and it may negatively effect the functioning of the vehicle air bags. I feel that this problem is due to poor quality materials and that lexus should provide a replacement at no cost to the vehicle owner.

Filed Sep 7, 2014 · Body, Wheels · 90,000 miles · IL

1. My dash board has cracked, I took it to woodfield lexus in chicago, they did some patch work, but now more cracks have appeared and I feel it may interfere with airbags. Http://www.clublexus.com/forums/gx-first-generation/603916-my-dashboard-is-cracking.html by going though the forums, it seems cost of replacing 1200 to 3000 dollars is a lot of money for the part which should not crack in the first place. Obviously it is defective material, lexus has been using to make dashboards 2. Chrome plating on my wheels is coming off badly.

Filed Aug 27, 2014 · Body · FL

We first noticed what looked like tiny bubbles under the dash and the raised areas started to show tiny splits and since then has continued to bubble, split and crack. There are significant areas of splitting around the outline of the gauges, across the top of the dash, down the sides and they continue to grow in size and into other areas. In 2010 wrote your headquarters and after a few months received a call from one of your representatives. He asked several questions and I told him the car had been garaged since we bought it in 2006 from a lexus dealer in clearwater. He gave me the usual question and answer investigation and said he could do nothing. Finally, he said since I had not had every oil change and repair done at a lexus dealer and the warranty had expired I was not entitled to anything and I should have extended the warranty. I felt the lexus I owned should not have a dash that was deteriorating after this short period of ownership and it had to be a defect. Your representative offered for lexus to pay for one-half the cost of the dash replacement, but I felt that the dash was defective and there was no reason for me to pay to have any part of the replacement. I feel the only reason the dash could be splitting is the material it was formed with or whatever process was used. I realize as of this year the car is ten years old, but this has been on ongoing problem not a new one and it has not been resolved. I have had few problems with the lexus and only in the last few years has it needed any extensive repairs. After checking prices at different dealerships I did use the lexus dealership, because they were very close in price to the other estimates that I had gotten and since their repairmen were trained and updated on lexus repairs I respected and appreciated their knowledge and experience.