The side panels and dashboard were melting away and falling in pieces. I contacted the dealer and after a long fight, they said that lexus agreed to replace to defective parts, even out of warranty but I have to pay labour for over $ 1000.00
2007 Lexus IS 350 body complaints
Page 2 of 2: complaints 11 to 14 of 14, newest first, as owners wrote them.
The manufacturer needs to recall the dashboard in these vehicles, they become very shiny and sticky in the heat and causes extreme glare while driving. I am worried about how the vehicle safety will be affected by such a sticky surface covering the air bags. Lexus dealership was of no help, this needs to be a recall!
Dashboard is sticky and shiny, I complained to the dealership but they did not repair the defect. Dealership stated they have seen many of the same model vehicle with the same problem, but lexus has not issued a recall. I feel this material is hazardous as it makes driving difficult since it causes a strong glare.
Tl* the contact owns a 2007 lexus is 350. The contact stated that the plastic components of the door panels and dashboard began to slowly melt over the course of time, exposing a shiny coat that blinded the contact when the sunlight would reflect from the coating. The vehicle was taken to a dealer for diagnosis and the contact was informed that the door panels and the dashboard would need to be replaced. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was 59,000 and the current mileage was 63,957.
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