I've contacted my dealership, freeman lexus, numerous times since hearing about the takata recall in june of last year. 9 months later I am still awaiting repair. The first 5 times I called, I was told to call back and check in to see if the airbag replacement parts where in. The last time I was put on a list in order to receive a loaner car. 2 months later and still no repair or loaner. I have a 2008 lexus is which was purchased in september of 2007. I live in ca. Based on the projected degradation timeline of 6-9 years, september of 2016 put my at 9 years. I am not satisfied with lexus lack of timely repair.
2008 Lexus IS airbags complaints
Page 2 of 2: complaints 11 to 21 of 21, newest first, as owners wrote them.
Takata recall. We were told by lexus 8 months ago not to allow anyone to drive in the passengers seat. Since we always ride together we can no longer use the car. It does not make sense that we bought a car this expensive we can no longer use.
Takata recall I am in zone b and my car is approaching its ten year mark. I took my car in today and asked the sales assistant if there were any updates about the airbag recall and he told me, "no". What is supposed to save me in an accident can now kill me. I am very disappointed in the amount of time this has taken and the response to consumer concern. Please put pressure on toyota and takata to fix our airbags.
Takata recall: I was informed of the recall and contacted my dealer. The recall stated clearly that no one should ride in the passenger seat! This is our only car and we are responsible for two grandchildren that have car seats. We now effectively have no mode of safe transportation. Lexus tells us nothing. I called to inquire about a loaner car and they said they did not have anything available. It appears that it may be a long time before the dealers have the replacement parts. I live in houston, texas where the most severe weather has affected this part. I am hoping that your department can assist by asking the dealer to loan a car, move us to the top of the replacement list and/or offer a settlement to offset the loss we would have to take to sell the car. Sincerely, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Received notice of recall with no remedy, telling me not to operate vehicle with an occupant in the front passenger seat, this is impossible with 3 children and this is only car. They need to provide me a loaner vehicle until they have a remedy. I need immediate solution
Takata recall. Until remedy is available don't operate vehicle w passenger!?!? With estimates of a fix not being available until at the latest possibly 2019!! How is this fair to the consumer. This forces us to either a) put lives in jeopardy b) sell my car at a loss.
The SRS airbag light went off, needs a new sensor which is around $1700. The airbags won't work unless the sensor is replaced which is a huge safety issue.
Airbag warning light came on. Dealer says faulty instrument panel wire harness which renders my airbags inoperable. Cost to repair is $3,600 with lexus of carlsbad. $2,000 for the part alone and $1,600 for labor. This seems like a safety related manufacturing defect that lexus will not take responsibility for.
Over time, airbag wiring harness becomes loose and/or disconnected, causing airbag light to illuminate and disabling one or more airbags in the event of a crash. Lexus dealers confirm the problem but will not fix without costly payment. *tr.....updated 12/03/15
The is 250 and is 350 have a know issue from lexus concerning the air bag wiring harness.it fails and leaves all of the SRS system unusable to work.lexus is not recalling this problem but only replacing the harness if you complain and meet the mileage and warranty .this is a know safety issue and could lead to injury or death.estimates on the repair range from 2500.00 to over three thousand.please look into this [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
I purchased 2 brand new michelin pilot sport a/s plus 225/45/zr17 91y for my 2008 lexus is 250 installed as front tires at costco. Before less than 24 hours of installed, and less than 15 miles of use, one of them loose the air pressure, the TPMS alert me of low tire, I stop at nearest gas station (about 2 miles from the moment of the TPMS alert) and in effect the left front tire was low, I start to inflate the tire and before the tire was completely inflated, a blowout occurred causing an injury in my face.
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